Golden Nugget Cripple Creek

The hotel staff was not very accommodating. It almost seemed like we were bothering them if we asked a question.

Highest in altitude casino in the US. Clean. Comfortable. Friendly. Convenient.

I it was good and staff great and I would stay there soon

Food was greatly LACKING. Notices everywhere to order from saltgrass online and pickup order ..easy?? NO after trying to order online for an hour, I went to saltgrass and was told by host at door they haven't had online ordering for over a year. He sent me to bar to order take out and after waiting 20 minutes NO ONE helped me. After I interrupted a girl working bar area, she said they were far too busy to take my order! Hotel had me sign paper stating I could NOT bring cooking equipment into building..no microwaves anywhere. Very disappointing and disturbing to be treated so poorly and not providing access to food!

Room was worst room in the hotel. In Cripple Creek, Colorado my room was on bottom level facing a brick wall!! Unable to view mountain, town, sky, ANYTHING.

SaltGrass was amazing!

My reservation was for a king size bed instead.They gave me a queen size bed and a pullout couch bed. I couldn't sleep through the night.So I checked out at four o'clock in the morning.

Hotel was very nice clean and close to gambling.

Check in clerk was extremely helpful

The hotel itself was nice. Clean, quiet. I did have issue with the fact that the casino was in a building separate from the hotel. Granted, the building was right across a street.But if you wanted to go out in the nighttime or in the colder evening, it was inconvenient. The hotel is located at the top of a hill, about two blocks from the little strip of hotels in the city. The one shuttle that ran, which was not a hotel shuttle But a city shuttle, was not reliable as far as times. IN THE THIN MOUNTAIN AIR, IT WAS DIFFICULT FOR OUR AGE PEOPLE TO WANDER UP THE HILL. we ate at the steakhouse in the casino and it was really good food and good service. The steakhouse and all other food establishments close early so you're pretty much stuck if you didn't eat prior to coming back from the little strip area in the city. The hotel front desk lady named Dana was excellent in giving us directions and ideas for things to do in the city. If I go back to cripple creek, I don't know if I would stay somewhere else on the strip because of the quality of the Golden Nugget or if I would bite the bullet and stay up the hill. There was one other upscale hotel in town named Chamonix which was right in the center of the strip.But in looking at the price on expedia, it looks like they're about ninety dollars a night higher. The Golden Nugget price was phenomenal.

The room was very clean and the view from the mountains are amazing

The floor in the bathroom wasn’t very clean, and the barista at the Starbucks was quite rude. The bartenders in the casino were very pleasant.

Room was small but drove into Cripple Creek downtown. Too far to walk for elderly

Hotel was nice but was charged an $11 resort fee per day- but not sure what it covered. Pool was located off site at another location that had to be driven to. Room was never cleaned during the 4 night/5 day duration of our stay. We emptied the trash ourselves and had to get more toilet paper from the front desk.

The room was nice and clean. The casino was clean and fun. Then we went to dinner at the salt grass. What a horrible experience that was. The hostess ask us 3 times what time our reservation was. They were 30 min late getting us in. They offered us bread but never served it. After waiting over an hour for our food when they brought it out they then told us they were out of mashed potatoes. So we ordered a different side dish which was wrong when they brought it out. The bartender in the casino bar was so rude when she felt like we did t tip her enough.
So the hotel gets 5 stars. The casino gets 3 stars and the food/bar gets 0 stars

There were no microwaves in the room. No breakfast was offered. The parking lot was in the back of the hotel. Even the handicap parking was not close. The hotel is new and everything was nice and clean. There was a hot tub available but you have to drive to get to it. The front desk staff was very nice and helpful.

There was supposed to be a restaurant on the property, but it was next door. We went to dine there but were not able to because they were short staffed. The restaurant was only 1/4 full. The property was supposed to have a pool and exercise room, but it was at another hotel about a mile away. This was totally unacceptable.

The person who helped us check in was GREAT! Went above and beyond to help us. I became very ill and we were greatly assisted in several ways. I actually had to check out before midnight and go to the emergency room in Woodland park. We were shocked that Cripple Creek had no grocery store or drugstore or emergency surgery!

Everything was fine EXCEPT, there was no USB ports. The clerk, Gina found a charger that we used that had 4 USB ports and one of those didn't work.

Staff was friendly, rooms were dusty ,no microwave, small room ,people hanging out in hallway, ice was on 1st level ,inconvenient, no more breakfast or dinner for staying !

Very conveniently located to just about anything you'd care to do in Cripple Creek. The staff are incredibly accommodating and the room was very nice.