The Fairmont Palliser Gold Experience

Hotels
•
Accor
9.6 (454 reviews)
133 9th Avenue SW, Calgary, Alberta, T2P 2M3 , Calgary , CA
1-403-262-1234

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Pets allowed

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Room maintenance issues
Staff inconsistency

Categories

Cleanliness
8.85
General remarks about cleanliness; some concerns noted regarding room odors and maintenance.
Service
9.82
Staff were helpful and attentive, though there were some inconsistent experiences mentioned.
Location
9.86
Multiple reviews highlight the perfect location for exploring the city.
Room Quality
9.31
Spacious and comfortable rooms highlighted, though some maintenance needed.
Amenities
9.84
Excellent amenities noted such as pools and lounges, with some areas needing improvement.
Value for Money
9.8
General sentiment reflects that several guests felt they received good value for their stay.
Food and Beverage
9.35
Dining options were praised, though there were comments on other guests' behavior in lounges.
Overall Experience
9.99
Overall positive experiences shared, despite some mixed feelings about service in certain interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:15

Property Description

Luxurious Spa Services
Unwind with massages, body treatments, and facials at the full-service spa.

Recreational Options
Enjoy a health club, indoor pool, and spa tub for leisure activities.

Fine Dining and Amenities
Indulge in 24-hour room service, a bar/lounge, and a 24-hour business center for all your needs.

Book your stay now at The Fairmont Palliser Gold Experience for a relaxing and luxurious experience!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.6
Based on 454 reviews
Cleanliness: 8.85
Service: 9.82
Location: 9.86
Room Quality: 9.31
Amenities: 9.84
Value for Money: 9.8
Food and Beverage: 9.35
Overall Experience: 9.99
P
Phyllis • family_with_children • ca
9
View of the tower...beautiful room
Pros:

Location luxury room and excellent food on gold floor.

2026-02-12 • via Nuitee
E
Eleanor • family_with_children • ca
10
2026-02-12 • via Nuitee
P
Patrick • couple • ca
7
Pros:

NA

Cons:

Sink in bathroom leaked and no hot water in sink

2026-01-31 • via Nuitee
R
Ryan • solo_traveller • ca
10
2026-01-21 • via Nuitee
T
Tiffany • family_with_children • ca
8
2026-01-21 • via Nuitee
G
Geraldine • extended_group • ca
4
Pros:

I like the hotel specially the pool, my kids love it. Location is good.

Cons:

There is no complimentary water. My husband was asking the car key, the bell person said that vallet park is 65$ though we are not aware of the amount and we are not informed as well. The person (kevin or given) not really sure the name said "nothing is free" of course we already aware that parking is not for free its just that the amount is too much. If we knew that it will cost like that my husband will park it by himself. Anyways, my husband already emailed the property.

2026-01-19 • via Nuitee
D
David • family_with_children • ca
9
2026-01-19 • via Nuitee
Y
Yevhen • couple • ca
10
2026-01-19 • via Nuitee
H
Hanshi • couple • ca
10
2026-01-19 • via Nuitee
A
Artur • couple • ca
10
2026-01-16 • via Nuitee
S
Shirley • couple • us
10
Pleasant stay at Fairmont Palliser
Pros:

Front desk personnel Tuscar was very kind and nice to assist with upgrade to our hotel stay in mid May. He was professional and made our stay pleasant. He and the bell man were excellent in getting us taxi transportation for early morning flight.

2026-01-15 • via Nuitee
M
Michael • family_with_children • au
10
Loved staying here over Christmas
Pros:

Pool and rooms

2026-01-12 • via Nuitee
L
Liana • couple • ca
10
2026-01-11 • via Nuitee
M
Mac • couple • ca
10
Perfect
Pros:

Love it always

2026-01-08 • via Nuitee
O
Owen • couple • gb
9
2026-01-07 • via Nuitee
S
Sheryl • couple • ca
6
We were disappointed with our stay as we were shocked that they don’t leave room for their hotel guests at their restaur
Pros:

Location is amazing, always love the atmosphere of a fairmont property.

Cons:

The amenities such as restaurants and lounges aren’t near as good as other fairmont properties. You only have the option of one location and when we were there it was fully booked with outside guests so we couldn’t use the amenities. We were shocked to know that they do not leave seating for their hotel guests.

2026-01-05 • via Nuitee
D
Dustin • family_with_children • ca
6
wanted to try it - wont rush back
Cons:

ordered the steak sandwich - huge let down

2026-01-04 • via Nuitee
K
KEIKO • extended_group • jp
10
2026-01-04 • via Nuitee
V
Vitalii • solo_traveller • ca
10
Thank u guys
Pros:

Good place

2026-01-03 • via Nuitee
C
cheryl • family_with_children • us
4
Ac was hot , room smelled like cigarette .
Pros:

Close to places where we want to go

Cons:

Classic look

2026-01-02 • via Nuitee