Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Categories

Cleanliness
7.34
I thought it would be better.
Service
8.31
Standard quality for this hotel tier.
Location
8.35
Standard quality for this hotel tier.
Room Quality
8.3
Standard quality for this hotel tier.
Amenities
8.33
Standard quality for this hotel tier.
Value for Money
8.29
Standard quality for this hotel tier.
Food and Beverage
8.34
Standard quality for this hotel tier.
Overall Experience
8.31
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Amenities
Indulge in the recreational delights of an outdoor pool and fitness center during your stay. Enjoy the convenience of complimentary wireless internet and concierge services, all in the backdrop of stunning wedding services and a fine-dining experience at Arte 66 Bar & Restaurant.

Elegant Accommodations
Relax in one of the 74 air-conditioned rooms featuring Smart televisions and premium bedding. Stay connected with complimentary wired and wireless internet access while enjoying the luxury of designer toiletries and a pillowtop bed for a restful night’s sleep.

Prime Location
Situated in Kuala Lumpur and only minutes away from Publika Shopping Mall, with easy access to other attractions like the Petronas Twin Towers and Kuala Lumpur Tower. Indulge in the vibrant city life and explore nearby landmarks during your stay at Arte By Thomas Chan.

To book your luxurious getaway at Arte By Thomas Chan, reserve now for an unforgettable experience.

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 22 reviews
Cleanliness: 7.34
Service: 8.31
Location: 8.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
N
Nicole • family
6
Pros:

I thought it would be better

2025-07-19 • via Nuitee
C
carol
10
Loved the intricate styling and architecture
Pros:

This hotel was such a a great start to our Malaysia trip. The photos don't really do it justice in my view. Our room (Glam VI) was beautiful and so spacious and comfortable. Particularly liked the separate seating area to relax in. As for the reception/bar/restaurant area - this was stunning. Absolutely loved the intricate baroque styling and we really enjoyed sitting at the bar sampling unusual cocktails. We didn't eat in the restaurant of an evening but had the bar tapas and two lovely, filling breakfasts. Location wise the hotel was good for us too - we only had one full day in KL so used Grab to quickly get around to Batu Caves, KLCC and the Petronas Towers. Most definitely recommend this hotel for quality and value!

2025-05-11 • via Nuitee
H
Heather • family
10
Pros:

Love this place. My home away from home.

2025-03-30 • via Nuitee
C
Carla
10
Wow!
Pros:

Really wonderful hotel! Amazing architecture and design. Staff really friendly and very helpful. Couldn’t do enough for us. Highly recommend.

2025-03-01 • via Nuitee
M
MEGUMI
10
Pros:

清潔なお部屋、スタッフの対応もよく過ごしやすかった。

2024-10-20 • via Nuitee
V
Verified traveler
10
Pros:

Amazing decoration, unfortunately at time there are too many non guests taking pictures every corner. Making it hard to enjoy the moment.

2024-07-05 • via Nuitee
A
Alan • family
10
Pros:

One of the most beautiful and elegant hotels we've stayed in. Highly recommend.

2024-01-03 • via Nuitee
L
Liza Y
10
Good service
Pros:

Late check in smoothly and free upgraded to 2 bdrm suite for 4 of us.So considering.

2024-01-01 • via Nuitee
M
Marina
8
Pros:

Everything was good, clean but only deposit of RM500 is taking longer than other hotels to be released. Reception told me may take upto 3 weeks. Already 1 week still waiting ...

2023-12-17 • via Nuitee
T
Teck
10
Pros:

Beautiful design of the architecture

2023-09-18 • via Nuitee
O
Olsi • family
10
Pros:

Great place!!

2023-08-17 • via Nuitee
L
Lili
10
Funtastic
Pros:

Arte lux hotel and full of art. Me and child enjoy it from the services until the food. All perfect.

2023-07-05 • via Nuitee
S
Setiawan
10
Perfect
Pros:

The hotel only serves the best for guest. This hotel is full of art and luxurious. The room is clean , spacy and comfy for family. Also the food preparing very fresh from tea time, fine dining and breakfast. Near this hotel have many choice of delicious food and mart. And we are enjoying me time very mich with kids in level 32 for the sky infinity pool and level R for the mosaic pool. All position very instagramable. Good screenshot for desktop or phone. Will stay more time here again.

2023-07-05 • via Nuitee
K
KHASHINI
10
Pros:

You get what you see in the pictures.

2022-11-30 • via Nuitee
A
Ahmed • family_with_children
8
Pros:

Great building, location and suite with a wow factor. However, if looking for a stay with hotel service/amenities would recommend looking for alternatives.

2022-08-24 • via Nuitee
V
Verified traveler
8
European Vibe Hotel
Pros:

Pros: U will love every corner, truly magnificent artworks. Really good for honeymooners. They will allow u to eat free breakfast inside ur room. Receptionists handles all complaints professionally & helped us book our cab. Dinner was great but pricey. Skypool can't accomodate more people as it is a small area. Good speakers, Big TV have so many new movies downloaded on it. Publika Mall is just near this hotel. Great for photo-op from ground floor, gym, skypool, mosaic pool, inside ur rooms...u name it.
Cons: They only provide 1 key & it's not that convenient for families if u will have different activities for the day. No one assisted us with our luggage when we arrived at ground floor, elevator sometimes don't work, one of us had to go up to 66th floor just to call luggage assistance, u can't use the mosaic pool. Wifi seems weaker when u're far from 66th floor. Not much activities for kids.

Overall: Will definitely come back

2022-08-01 • via Nuitee
K
Kelly
10
Modern quirky hotel
Pros:

Fantastic stay, beautiful rooms, restaurant and great service. We loved the quirky decor and the staff were so helpful especially the reception staff. We were in the cheapest room and it was still great. My only criticism was the pool. It was lovely but there were no pool towels and no one was maintaining it during the day. So no toilet roll or wiping down of wet furniture or floor area. I’ve still given 5 stars as we felt the actual hotel and staff were worth it. The hotel and rooms were super clean too. Would highly recommend.

2022-07-26 • via Nuitee
H
Halim • family_with_children
10
Pros:

The design of the property is good

2022-06-12 • via Nuitee
V
Verified traveler
8
Great design beautifully crafted European interior
Pros:

Overall, it was a great stay in this beautifully crafted European style interior. Hospitality was good, and their Operations Director even offered to take us around and explain to us the design and style of the hotel, and also taking many photos at the right spots for us.

However, there is no conicerge service at the ground floor lobby, and we had to handle the luggage and looking for entrance ourselves.

2022-04-15 • via Nuitee
S
SENTHILNATHAN • family
10
Pros:

Very beautiful France design with plenty of room space.. definitely a great holiday weekend with family

2022-03-14 • via Nuitee