Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Clean facilities
Cons:
Inconsistent restaurant service
Noise from outside
Issues with room amenities

Categories

Cleanliness
8.21
Generally clean with some mentions of issues with the sofa bed and restaurant service.
Service
9.18
Staff is very courteous and attentive, providing excellent service throughout the stay.
Location
9.22
Ideally located near the Vatican and public transport.
Room Quality
8.17
Rooms are comfortable though some mention issues with noise and mattress quality.
Amenities
8.2
Nice amenities found in the hotel but some guests want more features like kettles.
Value for Money
8.66
Fair value considering locality and service provided.
Food and Beverage
7.71
Food quality was often mentioned positively, but service in the restaurant was chaotic.
Overall Experience
8.68
Overall a pleasant stay with mixed experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:53

Property Description

Luxurious Accommodations
Mama Shelter Roma, a 4-star hotel in Rome, offers allergy-free rooms with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for a stunning view of the city.

Relaxation and Entertainment
Guests can unwind in the indoor pool, sauna, or even at the hotel's nightclub. The spa center provides a perfect retreat for those seeking relaxation during their stay.

Culinary Delights
Indulge in a variety of dining options at Mama Shelter Roma, from buffet breakfasts to Italian and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, dairy-free, and vegan choices available upon request.

Book your stay at Mama Shelter Roma for a memorable and comfortable experience in the heart of Rome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.5
Based on 4136 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
A
Alexandra • family_with_children • fr
10
2026-08-08 • via Nuitee
E
Emmanuel • family_with_children • fr
10
2026-08-08 • via Nuitee
R
Robert • family_with_children • nl
2
Pros:

Location is good

Cons:

Prices for breakfast are ridiculous. 20 euro per person for a few croissants and juices… Just buy your breakfast and drinks at the nearby shops!

2026-08-08 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-08-08 • via Nuitee
J
Joanne • family_with_children • gb
8
Fun adventure
Pros:

Modern, stylish, clean and proximity to metro station and Vatican area

Cons:

Wasn’t always easy to get a drink at all times. Service was good but after a hot day sightseeing, you want speedy service

2026-08-08 • via Nuitee
G
Gary • family_with_children • gb
10
Very nice room. Very clean.
Pros:

Very nice property. Very clean.

Cons:

Booking slots for the pool facility were taken very quickly.

2026-08-07 • via Nuitee
E
Elena • couple • fr
10
Un très bon séjour, un très bel hôtel
Pros:

Nous avons tout aimé, le rooftop, la chambre, le personnel !

Cons:

Rien

2026-08-07 • via Nuitee
K
KEHINDE • solo_traveller • ng
6
Stay was ok and above average. Fix the issues I mentioned above to get a super rating.
Pros:

Location was central. Staff were extremely diligent, helpful and speak English. Breakfast too was amazing. Lots to variety on display

Cons:

Plastic cups in room. This is a no no in 2026. What ever happened to proper mugs. When I made tea, the plastic cup was too hot to hold as there was no handle. Also the room is very hot overnight. This is summer. I think the central AC is either switched off or is reduced overnight. The pizza downstairs restaurant was also not nice. Filled with tomato paste with little to no cheese. Yack

2026-08-07 • via Nuitee
A
ABDULLAH • extended_group • sa
8
Pros:

الغرف مريحع وستايل غريب يبعد عن السنتر 15دقيقة تقريبا بس لايمنع من لدية سياره

2026-08-07 • via Nuitee
B
Briana • solo_traveller • ng
10
2026-08-07 • via Nuitee
B
Birgitte • family_with_children • dk
7
2026-08-07 • via Nuitee
Y
Yann • couple • fr
10
Génial
Pros:

Spa, chambres, personnel au top bien placé

Cons:

Rien

2026-08-07 • via Nuitee
M
Michaela • family_with_children • at
7
2026-08-07 • via Nuitee
B
Berengere • extended_group • fr
8
Séjour très agréable.
Pros:

Le personnel est sympathique.
Le roof top et l’ambiance décontractée

Cons:

La propreté des toilettes dans la chambre.

2026-08-06 • via Nuitee
M
muriel • family_with_children • fr
8
2026-08-06 • via Nuitee
A
Alain • solo_traveller • be
9
Parfait
Pros:

Accueil chaleureux, personnel à votre écoute, qualité du petit déjeuner, restaurant en rooftop parfait, chambre superbe

Cons:

Comme toujours dans les hôtels peu de chaines francophones et pas toujours possibilité de se connecter sur la TV avec le PC

2026-08-06 • via Nuitee
L
Lionel • couple • lu
8
Lieu agréable et équipe attentionnée
Pros:

Personnel sympathique et attentionné/ lit confortable

Cons:

Hôtel assez excentré des attractions touristiques (hormis le Vatican). Petit déjeuner un cran en dessous des autres mama shelter

2026-08-06 • via Nuitee
M
Marco • family_with_children • ch
7
2026-08-05 • via Nuitee
E
erwan • extended_group • fr
7
Hôtel très confortable mais le mama shelter de Rome n’est pas le mieux situé
Pros:

Chambres confortables, literie excellente.

Cons:

L’hôtel est situé prêt du Vatican mais relativement loin du centre ville. Le métro n’est pas loin, mais l’emplacement reste un peu excentré

2026-08-05 • via Nuitee
F
Fraz • family_with_children • fr
10
Parfait
Pros:

La deco, le confort la qualité

2026-08-05 • via Nuitee