Candeo Hotels Kyoto Karasuma Rokkaku

Hotels
Candeo Hotels
9 (94 reviews)
149 Honeyacho, Rokkakudorikarasumanishiiru, Nakagyo, Kyoto, Kyoto, 604-8164 , Kyoto , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Shopping on site
Safe-deposit box at front desk
Multilingual staff
Shared microwave
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable accommodations
Cons:
Noise from other guests
Heat in common areas

Categories

Cleanliness
8.25
The hotel was reported clean, but there were concerns about noise impacting the experience.
Service
9.25
Standard quality for this hotel tier.
Location
9.75
Great location mentioned, conducive for sightseeing.
Room Quality
9.25
Clean and functional rooms, reported as comfortable.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
9.25
Considered good value especially for the location.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
9.25
Overall satisfactory experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:08

Property Description

Experience the perfect blend of comfort and convenience at Candeo Hotels Kyoto Karasuma Rokkaku, situated in the vibrant heart of Kyoto.

Exceptional Amenities
Enjoy complimentary wireless internet access throughout the hotel, keeping you connected during your stay. With a 24-hour front desk and multilingual staff, we ensure every need is met with a smile.

Comfortable Accommodations
Choose from our 106 stylish guest rooms, each equipped with flat-screen televisions and modern bathroom facilities, including bathtubs or showers and complimentary toiletries.

Prime Location
Just a short stroll away from popular attractions like Nishiki Market and Nijō Castle, you'll find yourself in the perfect spot to explore the cultural richness of Kyoto.

Don’t miss the opportunity to experience this urban oasis – book your stay today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 94 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
S
So
8
Pros:

The hotel was very clean and in a great location, but it was a bit unpleasant that some noisy European tourists were being loud in the bathroom.

2025-09-14 via Nuitee
A
Asumi
10
Pros:

全体的に落ち着いた雰囲気で、ゆっくり過ごす事が出来ました。客室も清潔で使いやすい仕様でした。

2025-09-05 via Nuitee
K
Kanako
8
暑さ寒さに注意です
Pros:

部屋は清潔で快適です。それほど広くはないけれど程良いです。エントランスが京長屋なので雰囲気がいいのですが、宿泊棟の通路が外なので、めちゃくちゃ暑いです。春と秋はたぶん快適なんだろうけど。大浴場から部屋に戻る時にまた汗だくで...。それ以外は立地もいいので京都旅にはおすすめ出来ます。

2025-07-11 via Nuitee
Y
Yuki
10
Pros:

We enjoyed Japanese traditional Machiya lobby area/library with small courtyard. Fancy bento style breakfast in Tatami room was awesome. Modern hotel room was very comfortable, and staffs were very nice. I definitely recommend this hotel.

2025-07-04 via Nuitee
J
Joakim
8
Pros:

Oengagerat och oprofessionellt bemötande. Rummet var trevligt, badet var bra.

2025-06-26 via Nuitee
A
Antonio
10
Uma hospedagem muito agradável
Pros:

Um hotel encantador, tuso muito limpo, organizado, funcionarios muito gentis. Indico aos amigos e quando voltar a Kyoto, devo me hospedar novamente neste hotel.

2025-06-22 via Nuitee
C
Cory
10
Great Hotel, Very Central
Pros:

Fantastic hotel, located within walking distance of many of the local attractions like Nishiki Markets, Nintendo & Pokémon Stores, and the Onitsuka Tiger store.

Bed was spacious and comfortable, and the onsen is tattoo friendly, a big plus!

Rooms were well appointed with daily towels and cleaning services, and the hotel staff were super friendly, spoke excellent English, and were more than happy to help book restaurants and the like.

2025-06-15 via Nuitee
K
Kai partner
8
Pros:

Es ist wirklich wunderschön wenn man ins Hotel reinkommt und durch das restaurierte, traditionelle Gebäude läuft. Dahinter ist es ein normales aber sehr schönes Hotel. Unser Zimmer war groß und das Bett auch. Als 2 meter großer Mann konnte ich mich ausbreiten.
Der Onsen und Sauna Bereich war gut, man konnte sich gut entspannen, allerdings war die Sauna etwas verlebt. Die yukatas sind aus einem tollen Stoff und wir haben uns sehr wohl gefühlt in den Roben.

2025-06-12 via Nuitee
J
Joseph partner
10
Pros:

Wonderful staff and amenities. Very relaxing and enjoyable stay.

2025-06-02 via Nuitee
N
Nympha partner
10
Pros:

Hotel was great

2025-05-26 via Nuitee
M
Megan partner
8
Pros:

The highlight of our stay here was definitely the hot spring. It’s a very zen atmosphere and super relaxing - felt great to visit at the end of a long day of sight seeing. It also was never super busy, which is nice (though we came during a slower travel time). The property itself is quite nice and unique. I like the traditional aspects in the main lobby and the room was pretty modern and chic. The location was also nice, as it was situated quite close to some of the places we wanted to go (such as the market). The only downside of our stay is that I didn’t find the service to be all that accommodating. For example, there is a sign in the lobby stating that they will not call a taxi on your behalf. At one point, I reached out for a recommendation on where there might be parking around the hotel but they didn’t bother to respond. Lastly, we used the on site laundry, which was a nice perk, but were maybe 5 minutes delayed in picking our laundry out of the dryer and they took everything out and put it in a bag. Our clothes weren’t fully dry and since it was shoved into a bag, it’s was all wrinkly as well. I understand there may have been a queue so we should have been more timely, but we followed the timing guidelines provided on the machine and it didn’t appear to be correct.

2025-05-25 via Nuitee
A
Andrew partner
10
Pros:

A unique old + new hotel with interesting features and a nice onsen.

2025-05-23 via Nuitee
P
Paula
10
Pros:

Lovely

2025-05-10 via Nuitee
J
Jeffrey family
10
Pros:

Fantastic hotel. It felt almost like a fusion between ryokan and hotel. The rooms were modern with regular western beds and bathrooms but everything else felt more like a ryokan. Great location close to everything.

2025-04-30 via Nuitee
R
Roque
10
Pros:

Amazing

2025-04-29 via Nuitee
B
Brett
6
Good hotel. Not Great
Pros:

Good location. Great Onsen. Rooms were small. Was not clear that we would be paying for breakfast. Breakfast was not good. The bar area is not conducive to hanging out. weird set up. They would not call a taxi for us. This is a stated on a sign that the taxis will not stop there, even though a taxi did drop us off there. It was a pain to go up to the main street with our luggage in the rain and get a taxi there. Busy street, hard for taxis to pull over. The big watchout for this hotel is fire safety. We were on the third floor and I wanted to take the stairs down to ground level, the door to stairs was locked. There was a sign that said not to take the stairs except for emergency, which is fine but did not know that which is why I tried to take the stairs. But if it had been an emergency there would be no way for me to use the stairs to get out. I mentioned this to the front desk when checking out and he said something to the effect of "we would go and unlock in an emergency". It's not necessary to point out how crazy that statement is, is it?

2025-04-28 via Nuitee
V
Verified traveler
8
Everything good
Pros:

Entry of the hotel is amazing.
Hotel receptionist needs to speak louder as I couldn't hear his voice in English...

2025-04-28 via Nuitee
E
Erika
10
Pros:

I loved the mix of traditional and temporary architecture.

2025-04-18 via Nuitee
J
Joseph partner
8
Pros:

Great hotel for exploring Kyoto! Short walk from the subway station that connects to Kyoto Station. The hotel entrance is actually an historic wooden structure with some cool common areas. Tourists will stop in during the day to take pictures of it. The library has a 24-hour coffee machine and you sit on the floor (there are tables and cushions). Breakfast can be ordered a day in advance (bento box), but there are plenty of options nearby. There's a pastry shop maybe 50 meters away where you will see people queue up for at 7a.

The rooms themselves are a modern structure and are a bit on the small size, but they are comfortable for two. The spa/bath areas are excellent (segregated). There are two laundry machines, but keep in mind these are not full-size Western machines.

2025-04-17 via Nuitee
Y
YOSHIYUKI
10
Pros:

期待していた通りでした。

2025-04-14 via Nuitee