Hotel Pratisarawirya by The Loka

Hotels
6.9 (11 reviews)
Jl. Manyar Kertoadi Blok H-345 No.7, Manyar Sabrangan Mulyorejo, Kota SBY, Jawa Timur , Surabaya , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfy bed
Staff nice and friendly
Strategic location near local culinary
Cons:
Smoke from shared space entering guest rooms
Bathroom cleanliness needs significant improvement
Rooms not properly prepared / assignment confusion

Categories

Cleanliness
3.5
Negative: guest reports significant cleanliness problems — bathroom needs significant improvement and smoke from a shared space is entering guest rooms.
Service
7.6
Mixed: staff are described as nice and friendly (positive), but there are operational issues — rooms were not prepared and assignments were unclear before arrival.
Location
9.5
Positive: location is described as strategic and close to local culinary options, highlighted as a strong advantage.
Room Quality
7
Mixed: bed is reported as comfy (positive), but smoke intrusion and room-preparation issues negatively affected the room experience.
Amenities
6.9
Standard quality for this hotel tier.
Value for Money
6.9
Standard quality for this hotel tier.
Food and Beverage
6.9
Standard quality for this hotel tier.
Overall Experience
6.9
Mixed overall: friendly staff and a great location are positives, but cleanliness (bathroom and smoke) and poor room preparation lowered the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 21:58

Property Description

City Views and Modern Comforts
Pratisarawirya Guesthouse by ecommerceloka offers a delightful stay in Surabaya with stunning city views. The air-conditioned rooms with free WiFi and flat-screen TVs ensure a comfortable experience for guests.

Convenient Location and Helpful Staff
Situated close to major landmarks like Gubeng Train Station and Submarine Monument, this hotel provides easy access to explore the city. The bilingual staff at the reception is always ready to assist, making your stay stress-free.

Nearby Attractions and Easy Travel
Explore Surabaya's attractions with ease as Sharp Bamboo Monument and Pasar Turi Train Station are just a short distance away. With Juanda International Airport in proximity, traveling to and from the accommodation is convenient.

Book your stay at Pratisarawirya Guesthouse by ecommerceloka for a memorable experience in Surabaya!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 11 reviews
Cleanliness: 3.5
Service: 7.6
Location: 9.5
Room Quality: 7
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 6.9
Overall Experience: 6.9
K
Kerttu • solo_traveller • fi
5
Checked out multiple days early because it was so dirty and nasty
Pros:

The location was ok for me and the area is quiet armt night.

Cons:

The room was very dirty when I checked in. I had to ask them to change dirty sheets (which they did) but the rest of the room and the mattress was nasty. The bathroom was also dirty. It seemed like they did not clean anything after the last customer and I found old hairs in the room. I also did not feel safe there as a solo female traveller because the room and the locks on the door. I would definitely not recommend for anyone. Not at all like it the photos.

2026-08-30 • via Nuitee
E
Estelle • solo_traveller • fr
7
2026-07-26 • via Nuitee
S
Santika • solo_traveller • id
6
Strategic but please prepare well in advanced
Pros:

Bed is comfy. Staff is nice and friendly. Location is strategic, near local culinary.

Cons:

There was someone smoking at the shared space and the smoke is going everywhere, including entering the guest rooms. Please make the shared space free from smokinv activity! The staf is so friendly but it looks like they did not prepare the room well before guest's arrival. They need to improve this aspect, including making sure that each rooms are already assign to guest or not. The cleanliness of the bathroom needs to be significantly improved.

2026-07-14 • via Nuitee
M
M. Dzaky • solo_traveller • id
6
-
Pros:

AC nya dingin/The AC is pretty cold

Cons:

Keran wastafel tidak berfungsi, channel TV hanya ada 1 (Indosiar), dan Handuknya keliatan kotor (masih ada bekas kotoran warna coklat). The sink faucet wasn't working, there was only 1 TV channel (Indosiar), and the towels looked dirty (there were still traces of brown dirt).

2025-08-12 • via Nuitee
S
Sigit • family_with_children • id
7
2025-07-18 • via Nuitee
R
Rafael • solo traveller • nz
5
Passable
2025-01-20 • via Nuitee
Z
Zakiyah • solo traveller • id
9
Superb
Pros:

A nice guest house with everything you need. The bed was comfortable, the room was nice and there were some chair/couches to chill and relax or read outside the room. The bathroom has no hot water but you don't really need it at all in Surabaya. Overall, it's good value for the price.

2024-12-10 • via Nuitee
S
Seri • family with young children • id
9
Hotel with Good location and comfortable
Pros:

About all service and fasility

Cons:

Fasility canteen like coffee,milk, tissue and free mineral water bottle

2024-10-10 • via Nuitee
S
Sofia • solo traveller • pt
3
Poor
Cons:

Bad location. Super dirty - sheets with stains and hairs on the floor. The room smells bad and everything is in very poor condition. The pictures are completely misleading. Don’t recommend

2023-12-13 • via Nuitee
A
Angky • review category business travellers • id
8
Very good
2022-09-06 • via Nuitee
A
Anthony • young couple • au
7
Good for short term
Pros:

The room was spacious, with good view,
quiet . The hotel is pretty clean .

Cons:

The staff is nice but they don’t speak one word in English , so be ready take your google translate and speak with your phone . But they try to look after you and that is good .
Need a deep clean

2022-08-23 • via Nuitee
N
Nina • young couple • id
7
Good
2022-08-09 • via Nuitee