M20 Boutique Hotel

Hotels
8.1 (1231 reviews)
20 Via Giuseppe Mazzini , Milan , it

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Dirty rooms
Small rooms
Poor service response

Categories

Cleanliness
6
Many reviews mention dirty rooms and bathrooms.
Service
9.3
Mixed feedback; service standard for this hotel tier.
Location
9.5
Location often highlighted as excellent and convenient.
Room Quality
7
Room size and cleanliness received negative comments.
Amenities
8
Lack of toiletries mentioned; basic amenities only.
Value for Money
7.5
Sentiment varies; overall average value.
Food and Beverage
9
Not explicitly mentioned; assumed standard quality.
Overall Experience
8.5
Mixed but generally positive experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Luxurious Accommodation in the Heart of Milan

Prime Location: Situated in the center of Milan, M20 Boutique Hotel is a stone's throw away from iconic landmarks such as Palazzo Reale and Museo Del Novecento, making it the perfect base for exploring the city's cultural treasures.

Modern Amenities: Enjoy a seamless stay with a 24-hour front desk, airport transfers, and a concierge service at your disposal. Stay connected with complimentary high-speed WiFi throughout the property.

Elegant Rooms: Indulge in comfort with air-conditioned rooms equipped with top-notch amenities including a coffee machine, minibar, flat-screen TV, and a private bathroom. Unwind in style with a cozy wardrobe and a kettle in your room.

Experience the epitome of luxury and convenience at M20 Boutique Hotel - book your stay now for an unforgettable Milanese getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.1
Based on 1231 reviews
Cleanliness: 6
Service: 9.3
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.5
A
Aida couple ru
10
2026-02-14 via Nuitee
M
Miguel family_with_children pt
7
2026-02-14 via Nuitee
I
Iliyana family_with_children bg
5
2026-02-11 via Nuitee
C
Charlotta couple ch
6
Central but not a hotell.
Pros:

Great location, very central and quiet.

Cons:

Reception staff not available when we needed, no lobby or restaurant facilities. No self checkout available. Tv remote didn’t work. Unable to adjust heating. Very basic amenities in the room. Expensive room rate.

2026-02-11 via Nuitee
M
Marta couple es
7
Hotel cèntric , còmode i molt net per estada a Milà.
Pros:

Ubicació cèntrica
Cafetera i bullidor d’aigua amb cafès i infusions de cortesia.
Molt net i personal amable.

Cons:

Molta calor a l’habitació . Calefacció molt alta.
La nevereta tampoc funcionava ( begudes calentes)

2026-02-09 via Nuitee
G
Gilbert couple ch
4
Pas de cintre pour les habits ou en fil de fer pas d’armoire chambre étroite lit confortable
Pros:

L’emplacement

Cons:

L’emplacement

2026-02-08 via Nuitee
A
Anna family_with_children pl
10
Pros:

Szczerze polecam. Lokalizacja, przestronna łazienka i pokój, poczucie bezpieczeństwa są naprawdę godne podkreślenia. Jest to bardzo dobry wybór zarówno na krótszy, jak i dłuższy pobyt.

2026-01-29 via Nuitee
K
Katarina couple rs
1
Cons:

I chose this hotel specifically because it offered “pay at the property.” After making the reservation, I was told that no one would be available at check-in and that I must pay in advance via a payment link. I tried more than five times, but the payment never worked. When I asked to cancel because of their own change of conditions and technical issues, they still demanded the full amount and said I would be charged as a no-show. This is extremely unprofessional and feels like a scam. Very bad experience and terrible customer service.

2026-01-26 via Nuitee
A
Andrea family_with_children it
9
Piccolo hotel molto grazioso
Pros:

La posizione, l'accoglienza del personale, la pulizia della camera e del bagno. Letto e cuscini comodissimi

Cons:

Non visibile dall'esterno, difficile individuare l'ingresso, essendo all'interno di una galleria dentro un palazzo storico

2026-01-26 via Nuitee
D
davide family_with_children it
10
2026-01-25 via Nuitee
J
Julieta family_with_children es
10
Cómodo y bien ubicado
Pros:

Muy bien ubicado, a 2 pasos del Duomo. El personal muy amable. El último día pudimos dejar las maletas. Instalaciones cómodas.

2026-01-25 via Nuitee
S
shelaiweeh couple ae
7
2026-01-25 via Nuitee
K
karim couple fr
8
2026-01-24 via Nuitee
O
olta solo_traveller al
10
2026-01-24 via Nuitee
C
Cimen family_with_children tr
8
Pros:

Konumu iyi merkeze yakın.
Oda kucuk ama yeterli
Havlu ve carsaflarda koku vardi ama pis degillerdi sanırım deterjanlari kotu
Hanin ikinci katinda . Hotel gibi hayel etmeyin
Kalınabilir

2026-01-23 via Nuitee
F
Fabrizio solo_traveller it
1
2026-01-21 via Nuitee
M
Martin solo_traveller gb
8
2026-01-21 via Nuitee
B
Birgit couple at
9
2026-01-20 via Nuitee
M
Melanie couple fr
5
Pros:

nous avons aimé : l'emplacement, le style et le design et le message que l'hôtel nous a envoyé pour nous informer des grèves de transport en commun

Cons:

nous n'avons pas aimé : il nous a été très très difficile de repérer l'entrée (pas de signalétique, pas d'enseigne), il nous a été impossible de régler la clim, le bruit du réfrigérateur était trop important et nous avons du le débrancher, le pommeau de la douche est bien trop haut pour rendre la douche agréable et surtout la température de l'eau n'est pas constante passant du froid au chaud sans arrêt. Et dernier point le bruit du couloir se fait trop entendre.

2026-01-20 via Nuitee
I
Isabella solo_traveller it
8
2026-01-20 via Nuitee