M20 Boutique Hotel

Hotels
8.1 (1323 reviews)
20 Via Giuseppe Mazzini , Milan , IT
+39 379 177 0742

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Dirty rooms
Small rooms
Poor service response

Categories

Cleanliness
6
Many reviews mention dirty rooms and bathrooms.
Service
9.3
Mixed feedback; service standard for this hotel tier.
Location
9.5
Location often highlighted as excellent and convenient.
Room Quality
7
Room size and cleanliness received negative comments.
Amenities
8
Lack of toiletries mentioned; basic amenities only.
Value for Money
7.5
Sentiment varies; overall average value.
Food and Beverage
9
Not explicitly mentioned; assumed standard quality.
Overall Experience
8.5
Mixed but generally positive experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Luxurious Accommodation in the Heart of Milan

Prime Location: Situated in the center of Milan, M20 Boutique Hotel is a stone's throw away from iconic landmarks such as Palazzo Reale and Museo Del Novecento, making it the perfect base for exploring the city's cultural treasures.

Modern Amenities: Enjoy a seamless stay with a 24-hour front desk, airport transfers, and a concierge service at your disposal. Stay connected with complimentary high-speed WiFi throughout the property.

Elegant Rooms: Indulge in comfort with air-conditioned rooms equipped with top-notch amenities including a coffee machine, minibar, flat-screen TV, and a private bathroom. Unwind in style with a cozy wardrobe and a kettle in your room.

Experience the epitome of luxury and convenience at M20 Boutique Hotel - book your stay now for an unforgettable Milanese getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1323 reviews
Cleanliness: 6
Service: 9.3
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.5
C
Claudio • couple • cl
10
Excelente ubicación.
Pros:

Excelente ubicación, a minutos de galería Vittorio Emanuele 2. El entorno se sentía seguro y no tuvimos ningún inconveniente en nuestra estadía

Cons:

El timbre del edificio no funcionaba y nos costó un rato lograr comunicarnos con el encargado, pero nada grave.

2026-10-29 • via Nuitee
R
Ruby • couple • au
8
Overall a good stay
Pros:

The location was very close to the Duomo.

Cons:

On arrival we stated we would arrive in 30 minutes time but we’re held up because we couldn’t locate the hotel. It was quite difficult to find as it is in a small mall that is gated at night.

2026-10-27 • via Nuitee
S
Sabine • family_with_children • fr
7
Pros:

Emplacement

Cons:

Douche petite. Identification de l'hôtel pour le trouver

2026-10-27 • via Nuitee
M
Melanie • couple • fr
10
Parfait
Pros:

Au centre
Personnel très bien

2026-10-24 • via Nuitee
A
Athanasios • couple • gr
9
2026-10-22 • via Nuitee
M
Mathis • couple • fr
10
2026-10-20 • via Nuitee
Y
Yolande • extended_group • ch
5
Ok if you look for one of the cheaper overnight stays without amenities in central Milano.
Pros:

Very central location near the Duomo. The room was clean and corresponds to the pictures. The staff was very nice and helpful.

Cons:

The pictures of the reception and hotel rooms correspond. However, this is more a floor with a few rooms rather than a boutique hotel. There is no staff during the night. The room gave the view on an ugly inner court filled with noisy air conditioners that were working all night.

2026-10-19 • via Nuitee
L
Lolitta Naser • solo_traveller • kw
10
Great Location, Comfortable Room & Friendly Staff!
Pros:

The location is great, lively, and feels very safe. The room was clean, comfortable, and pleasant to stay in. The staff were extremely friendly, welcoming, and always happy to help.

Overall, a very enjoyable stay and a lovely experience. Highly recommended!

2026-10-18 • via Nuitee
H
Helena • solo_traveller • it
9
2026-10-16 • via Nuitee
R
Rani Sarsour • family_with_children • il
8
Pros:

מיקום מצויין

Cons:

הכניסה קצת מסובכת

2026-10-16 • via Nuitee
E
Elaheh • couple • it
7
2026-10-13 • via Nuitee
F
fatma • couple • ca
9
Pros:

Location was amazing close to the famous Dome of Milan to walk around a lot of cafe and restaurants it was very convenient stay

2026-10-11 • via Nuitee
N
Nissrine • couple • es
10
2026-09-17 • via Nuitee
F
Franco • solo_traveller • au
5
2026-09-17 • via Nuitee
G
gökçe • family_with_children • tr
8
Pros:

Clean, neat, perfect location

Cons:

The staff was not helpful at all

2026-09-15 • via Nuitee
İpek • couple • tr
8
2026-09-15 • via Nuitee
R
Rene • couple • nl
8
2026-09-14 • via Nuitee
Y
yann • solo_traveller • fr
10
2026-09-10 • via Nuitee
L
Ludovic Joffrey (Jeffrey ) • solo_traveller • gb
10
Pros:

Amazing location, wonderful staff member at the desk.

2026-09-10 • via Nuitee
J
Jonathan • solo_traveller • gb
3
Disappointed given the website versus reality
Pros:

Location

Cons:

It's not a hotel more like a guest house in a residential building
No facilities
Photographer wins an award !

2026-09-07 • via Nuitee