Hotel Olá Chapultepec

Hotels
8.7 (1329 reviews)
Av. Chapultepec Nte. 20A Ladrón de Guevara, Americana 44600 Guadalajara, Jal. Mexico , Guadalajara , mx

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Dirty surroundings
Lack of amenities
Inadequate lighting

Categories

Cleanliness
8.26
There were mentions of the surroundings being dirty and a lack of proper cleaning in some areas.
Service
9.23
Multiple reviews highlighted the warmth and helpfulness of the staff.
Location
9.27
The location is frequently praised for being perfect for various activities.
Room Quality
8.22
Rooms were noted to be comfortable but lacked proper lighting.
Amenities
8.25
Basic amenities are available, yet some guests requested more options.
Value for Money
8.71
General sentiment indicates it meets expectations but could improve in certain areas.
Food and Beverage
8.76
Guests expressed the desire for more food options, indicating room for improvement.
Overall Experience
8.93
Overall satisfaction was high, with multiple positive personal experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:32

Property Description

Convenient Location
Nestled in the heart of Guadalajara, Hotel Olá Chapultepec offers easy access to popular attractions like Expiatorio Temple and Cabanas Cultural Institute.

Comfortable Accommodations
Indulge in a relaxing stay in our air-conditioned rooms equipped with free WiFi and modern amenities, ensuring a comfortable experience for our guests.

Exceptional Services
Enjoy top-notch services such as room service, a 24-hour front desk, and tour arrangements, providing convenience and assistance throughout your stay.

For an unforgettable stay in Guadalajara, book your room at Hotel Olá Chapultepec now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1329 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
M
Manuel • couple • es
5
Buen sitio para conocer Guadalajara, si eres joven.
Pros:

Céntrico, nuevo y limpio. Decoracion simple y agradable.

Cons:

Tiene una discoteca en el rooftop. Si se pretender descansar, no es el sitio adecuado: todo el hotel tiembla.

2026-03-21 • via Nuitee
J
Joel • family_with_children • mx
9
Pros:

Su ubicación

2026-03-20 • via Nuitee
D
david • couple • mx
7
2026-03-20 • via Nuitee
J
Jose • solo_traveller • us
10
Clean, great location and friendly staff.
Pros:

Clean, great location and friendly staff.

2026-03-18 • via Nuitee
L
Lucia • family_with_children • mx
10
Ubicación inmejorable, excelente precio
Pros:

Ya van varias veces que me alojo en este hotel. Tiene una ubicación excelente, la relación calidad-precio es muy buena, de hecho es muchísimo mejor de lo que una esperaría por el precio. Todo super limpio, y para mi eso es lo más importante.

Cons:

No tengo ninguna queja.

2026-03-17 • via Nuitee
R
Raul • family_with_children • mx
10
2026-03-17 • via Nuitee
A
adriana • family_with_children • mx
6
Estancia
Pros:

La localizacion , esta lindo el diseño y los fribies

Cons:

Se escucha casi todo lo de las otras habitaciones :(

2026-03-17 • via Nuitee
J
José Arcadio • family_with_children • mx
9
Pros:

Que es pet friendly

2026-03-16 • via Nuitee
G
Guerrero Villalvazo • family_with_children • mx
10
2026-03-12 • via Nuitee
E
Esequiel • family_with_children • mx
9
2026-03-12 • via Nuitee
A
Alberto • family_with_children • mx
8
Pros:

Ok

2026-03-10 • via Nuitee
J
Julio Cesar urbina • family_with_children • mx
10
Pros:

Estupendo

Cons:

Sin problema alguno

2026-03-09 • via Nuitee
J
Juan carlos • family_with_children • mx
9
2026-03-09 • via Nuitee
F
FERNANDO • couple • mx
9
I will definitely be back
Pros:

Location was excellent and very nice staff

Cons:

Rooms to dark with a view to the inside

2026-03-08 • via Nuitee
S
Sofia • couple • mx
10
Hotel perfecto para una escapada rapida a Gdl
Pros:

Ubicacion super centrica, el estilo del hotel muy lindo, muy para jovenes viajeros o parejas. Tenía todo lo basico y la atención del chico que te entrega la habitación super buena! (No recuerdo el nombre)

Cons:

Estaba tapada la entrada por una construcción pero es normal en las ciudades grandes. Igual había construcciones por todo Gdl (preparandose para el mundial 😃)

2026-03-07 • via Nuitee
M
MARTIN ORLANDO • solo_traveller • mx
8
En general bien.
Pros:

En general bien.

Cons:

Un poco de ruido durante la noche, pero no es por el hotel, sino por los establecimientos cercanos.

2026-03-07 • via Nuitee
J
jose trinidad • family_with_children • mx
10
Pros:

Es un excelente hotel cómodo y gran ubicación

2026-03-05 • via Nuitee
G
Guardado Flores • family_with_children • mx
10
Pros:

Literas

Cons:

Nada

2026-03-04 • via Nuitee
A
Angelo • family_with_children • mx
8
2026-03-04 • via Nuitee
F
Foto y Video • solo_traveller • mx
1
Cons:

el estacionamiento lejisimos y bajar las maletas a la entrada del hotel pesima idea, muy mala atencion por el tipejo de recepcion que determino el no quedarme en ese hotel

2026-03-03 • via Nuitee