Park Hyatt Jakarta

The bar was nice and the dining experience was enjoyable. Good food, great drinks, and friendly service.

Razzaan was really fun!! And also make a good cocktail for me

I visited again with my wife in 2026. Mr. Wurm continues to run one of the best five stars hotels we have stayed at! The Park Hyatt Jakarta continues to be a truly exceptional hotel. We really enjoyed our stay this year.

The Park Hyatt Jakarta is a spectacular hotel in every possible way. The architecture and decor are both modern and grand. The furnishings and fittings are off the highest quality - all the way to the high tech Japanese toilets. The views from the rooms are spectacular. Amenities such as the pool, gym and spa are well above what I would expect of a city hotel.

Everything has been maintained in immaculate condition and creates the feeling of ultimate comfort and luxury. Every detail had been considered with guest comfort in mind, resulting in one of the most luxurious and comfortable hotel stays ever.

Finally, the entire hotel team, under the leadership of the GM Mr. Wurm, is truly topnotch and provides some of the best service I've experienced at any hotel worldwide.

I've had the pleasure of being a guest at the Park Hyatt Jakarta several times and am looking forward to staying again soon!

كل شي جميل جداً

Park Hyatt Jakarta hotel staff was definitely goes above and beyond to give is the best experience for our stay. From greeting us as we arrived, having staff member escorted us to the hotel lobby, seamless check in and friendliness definitely making us feel special. Fruit platter and personalized note from the hotel management gave us warm welcome and wonderful surprise. Breakfast buffet was also excellent. The staff is very attentive and gives us exceptional service.

Hospitality of the staff was beyond excellent. Good restaurant and bar on top.

I have been a good night with our collage and friend tonight. We are served by fitri, abel and razaan and it was such a good night. We couldn’t asked for better service

9/10!!!

Thank you so much for made our HoneyMoon date become so Amazing!!!
Starting from Check in Mr. Michael greet us with Warm and Kindness, he is pretty knowledgeable about the Hotel and well aware about our Needs. Next Appreciation goes to the Reservation Team and Room Division Team who made our Room so beautiful with the greatest view, ambient, and the TEMPERATURE, LOVE IT!!!

After That we move to the Pool Area, which is awesome in the Night Time, not so many people are there. If I may suggest, the Park Hyatt Jakarta Team should make a HoneyMoon Package with 1 Hour Service for Pool by the Time Requested from the Guest. So the Couples can have a great Time to Enjoy the Pool only for both of them.

Last but not Least, the Star of the Show is the Breakfast. All the FnB team are Very Professional with warm and polite gesture to serve all the Guest in extraordinary Services. Starting from Ayla served us with awesome food from the Menu, and Alejandro who is very friendly to all of the guest, quick anticipate about the guest needed, and knowledagble about the Food and Beverage and the Places as well.

Thank you so much for the Services, wish you all always in healthy condition so you can make more extraordinary services to every guest!!!

Everything in this hotel were perfect..
Staffs, Rooms, Food, Afternoon Tea set, Hotel atmosphere, Jacuzzi were all perfect.. 10/10

Best place ever to visit, I was visiting with my wife and it is really great experience for both of us, really appreciated.

My wife, daughter, and I stayed at Park Hyatt Jakarta for a birthday celebration, and overall we had a very memorable experience.

The hotel kindly surprised us with a complimentary birthday cake, praline chocolates, and a complimentary upgrade to a beautiful Monas View Room, which made our stay feel extra special. The room, facilities, and breakfast were all excellent.

There were a couple of minor disappointments during our stay. The shower knob in our room required repair, and the cupcake decoration activity for children started later than expected. Unfortunately, our daughter became tired and fell asleep before she could fully enjoy the activity.

What impressed us most was how the hotel handled the situation. The Duty Manager personally met with us, listened to our concerns, and sincerely apologized. The team went above and beyond to ensure we still had a pleasant experience, eventually arranging breakfast inclusion for our family, which we greatly appreciated.

Mistakes can happen at any hotel, but genuine hospitality and service recovery are what truly make a difference. Park Hyatt Jakarta demonstrated professionalism, care, and a sincere commitment to guest satisfaction.

Thank you to the entire team for helping us create wonderful family memories. We look forward to returning in the future.

This was my first time in Jakarta and let me tell you, it did not disappoint! Starting off from the amazing hotel Park Hyatt, truly breathtaking views, beautiful interiors and spacious room layouts, cleanliness & friendliness of every single staff there truly I cannot begin to explain how wonderful the stay has been.

An exceptional shoutout to the concierge Pegi and the Head Baker Jon - they made our stay remarkable and so much more memorable. Pegi was kind enough to help us plan our itinerary to Bandung- even provided us a whole brochure on what to do, timings, etc AND when asked about where we could find fresh bay leaves - he had brought us fresh bay leaves the next day!

Jon was also amazing as he knew how much we loved his pastries, he even packed us a few to go as we head back to Dubai.

I will never forget Park Hyatt Jakarta and will be coming back continuously. Thank you so much for the beautiful experience and wish everyone could come to this hotel for their stays as it is truly worth

My stay at Park Hyatt Jakarta was exceptional from start to finish. The property itself is stunning, but what truly sets it apart is the outstanding hospitality. Every staff member I encountered was warm, professional, and genuinely eager to help.

As a Globalist member, I was generously upgraded to a beautiful suite with spectacular views of Monas, which made the stay even more memorable. The breakfast was one of the highlights of the experience, offering an impressive variety of local and international dishes prepared with high-quality ingredients.

The wellness facilities are hands down one of the best I have experienced. Both the spa and fitness center feature state-of-the-art equipment and impeccably maintained facilities. I especially appreciated the complimentary hydrotherapy area, steam room, and sauna, which remain open until 10 PM and provide the perfect opportunity to unwind before bedtime.

I also dined at Lilian, the hotel's Chinese restaurant, and was thoroughly impressed. Every dish was prepared to perfection, showcasing authentic flavors and presentation. The service was equally outstanding, attentive without being intrusive.

Overall, Park Hyatt Jakarta delivers a true luxury experience and I would not hesitate to return and highly recommend it to anyone visiting Jakarta.

What an incredible hotel. The views of Jakarta are amazing in the room and it was amazing to wake up to see the Monas every day. Every single spot was clean and impeccable. Not only was the hotel gorgeous. Everyone on staff was trained to be friendly and attentive to your needs. I stayed there for 3 days and it seemed like I left feeling part of their family because everyone knew me by name. It’s a very welcoming feeling especially being in a new city. Their concierge team was amazing, always answered my questions and had amazing recommendations. Evita especially stood out because I mentioned to her I was looking for beyblades in Jakarta and her and some of her colleagues helped me locate stores and she even helped get those beyblades delivered to the hotel so I didn’t have to go to the store myself. Thank you Evita for making my stay very memorable! I would highly recommend this hotel to anyone, it holds a special place in my heart

Hosted a business meeting in this hotel. Excellent service, all the staff was so helpful, the food in the dining room buffet has a variety of options and very delicious.

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