Hyatt Centric Charlotte SouthPark

Hotels
•
Hyatt Centric
9.2 (1352 reviews)
3100 Apex Dr , Charlotte , US
+1 980-299-7123

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and well-maintained rooms
Cons:
Overpriced food and beverage options
Need for microwaves in rooms

Categories

Cleanliness
9.53
Overall, cleanliness was praised with comments about the hotel being clean and neat.
Service
10
Service was highlighted as exceptional, with specific mentions of helpful staff and great service experiences.
Location
9.5
Guests frequently mentioned the excellent location, especially its proximity to restaurants and shopping.
Room Quality
9.54
Rooms were described as nice, beautiful, and well-maintained, with some mentions of comfort.
Amenities
8.99
Amenities received positive comments, although there were mentions of room features that could be improved.
Value for Money
8.52
Some value concerns were mentioned, particularly regarding the pricing of food and beverage options.
Food and Beverage
7.98
Mixed feelings about food quality and pricing, with some guests finding it overpriced for the quality received.
Overall Experience
9.53
Most guests had a very positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious Accommodation
Hyatt Centric Charlotte SouthPark offers elegantly decorated rooms with modern amenities like free WiFi and flat-screen TVs. Each room provides a comfortable stay with plush bedding and a private bathroom.

Dining Options
Indulge in a culinary experience at the on-site restaurant, serving delicious American cuisine with options for vegetarian and vegan guests. Start your day right with a choice of à la carte or American breakfast to suit your preferences.

Convenient Facilities
From a well-equipped fitness centre to a 24-hour front desk and business centre, this 4-star hotel ensures all your needs are met during your stay. With a prime location near SouthPark Mall and top attractions, Hyatt Centric Charlotte SouthPark is the perfect choice for your next visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1352 reviews
Cleanliness: 9.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
T
Tyrese • couple • us
10
Pros:

Location and cleanliness

Cons:

N/A

2026-10-12 • via Nuitee
B
Brittany • solo_traveller • us
10
A modern relaxing setting with a tub!
Pros:

We love this hotel! Room decor, convenience of the on property restaurants and proximity to shopping.

Cons:

I don’t like the feel of the mattress a little too firm and the actual size of the king bed.

2026-10-12 • via Nuitee
L
Leah • solo_traveller • us
8
2026-10-12 • via Nuitee
T
Tianna • couple • us
10
2026-10-11 • via Nuitee
G
Greg • solo_traveller • us
7
2026-10-08 • via Nuitee
S
Severt • couple • us
10
2026-10-08 • via Nuitee
S
Stacy • solo_traveller • us
9
Pros:

Loved the location

Cons:

Nightly rate

2026-10-07 • via Nuitee
B
BookTan • solo_traveller • us
10
Sheets smelled like heaven
Pros:

Loved my stay at Hyatt Centric ; it was nice fresh and clean. The bed was super comfortable, the smell of the sheets...I need to know what they use. Staff was very professional and pleasant. I'll be back.

Cons:

N/A

2026-09-19 • via Nuitee
N
Neighbors Kennedy • couple • us
10
2026-09-18 • via Nuitee
C
Collie • couple • us
9
2026-09-09 • via Nuitee
G
Georgine • family_with_children • us
10
Pros:

The area,close to restaurant and the mall easy to get around the city from there

Cons:

Nothing

2026-09-09 • via Nuitee
S
Sandra • couple • us
10
Pros:

The location is very convenient and the outlets are just across the street

2026-09-08 • via Nuitee
O
Onetta • couple • us
10
2026-09-07 • via Nuitee
K
Kristen • couple • us
10
My stay was an 1000 /10
Pros:

Everything was beautiful. All of the staff that I encountered were amazing. The hotel is a vibe. I absolutely loved the shower

2026-09-07 • via Nuitee
J
Jonathan • couple • us
10
2026-09-05 • via Nuitee
C
Candis • couple • us
9
2026-09-05 • via Nuitee
A
Ayanna • couple • us
10
2026-08-31 • via Nuitee
E
Emma • couple • us
10
2026-08-31 • via Nuitee
M
Mylacia • couple • us
10
2026-08-30 • via Nuitee
L
Lisa • couple • us
10
2026-08-29 • via Nuitee