Hyatt Centric Charlotte SouthPark

Hotels
•
Hyatt Centric
9.2 (1225 reviews)
3100 Apex Dr , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and well-maintained rooms
Cons:
Overpriced food and beverage options
Need for microwaves in rooms

Categories

Cleanliness
9.53
Overall, cleanliness was praised with comments about the hotel being clean and neat.
Service
10
Service was highlighted as exceptional, with specific mentions of helpful staff and great service experiences.
Location
9.5
Guests frequently mentioned the excellent location, especially its proximity to restaurants and shopping.
Room Quality
9.54
Rooms were described as nice, beautiful, and well-maintained, with some mentions of comfort.
Amenities
8.99
Amenities received positive comments, although there were mentions of room features that could be improved.
Value for Money
8.52
Some value concerns were mentioned, particularly regarding the pricing of food and beverage options.
Food and Beverage
7.98
Mixed feelings about food quality and pricing, with some guests finding it overpriced for the quality received.
Overall Experience
9.53
Most guests had a very positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious Accommodation
Hyatt Centric Charlotte SouthPark offers elegantly decorated rooms with modern amenities like free WiFi and flat-screen TVs. Each room provides a comfortable stay with plush bedding and a private bathroom.

Dining Options
Indulge in a culinary experience at the on-site restaurant, serving delicious American cuisine with options for vegetarian and vegan guests. Start your day right with a choice of à la carte or American breakfast to suit your preferences.

Convenient Facilities
From a well-equipped fitness centre to a 24-hour front desk and business centre, this 4-star hotel ensures all your needs are met during your stay. With a prime location near SouthPark Mall and top attractions, Hyatt Centric Charlotte SouthPark is the perfect choice for your next visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1225 reviews
Cleanliness: 9.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
J
Justina • couple • us
10
2026-02-10 • via Nuitee
A
Andre • solo_traveller • us
10
2026-02-08 • via Nuitee
S
Shalandes • couple • us
10
2026-01-28 • via Nuitee
K
Kate • couple • us
10
2026-01-28 • via Nuitee
L
Leacuse • solo_traveller • us
10
2026-01-20 • via Nuitee
D
DeAnthony • couple • us
10
2026-01-20 • via Nuitee
A
Aniekan • solo_traveller • us
8
Pros:

I loved the hotel layout, the location, scenery, the restaurant in the hotel, and interior design.

Cons:

I didn’t love that there wasn’t any complimentary breakfast at such an expensive hotel.

2026-01-20 • via Nuitee
K
Kristin • couple • us
10
2026-01-19 • via Nuitee
D
Duane • solo_traveller • us
8
2026-01-19 • via Nuitee
K
Kamilah • couple • us
10
Top Tier
Pros:

The property was clean and it smells clean. The workers made sure it stayed clean. I felt welcomed and the service from the staff was amazing.

Cons:

N/A

2026-01-19 • via Nuitee
J
Jennifer • couple • us
10
2026-01-19 • via Nuitee
M
Michaela • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Camila • extended_group • us
10
BEST
Pros:

Honestly everything.

Cons:

The parking garage

2026-01-15 • via Nuitee
K
Kristina • family_with_children • us
10
Pros:

It was clean

2026-01-15 • via Nuitee
B
Beverly • couple • us
8
no problems
Pros:

location

Cons:

beds

2026-01-15 • via Nuitee
J
Jerrick • couple • us
9
2026-01-12 • via Nuitee
E
English • couple • us
10
2026-01-12 • via Nuitee
E
Erica • couple • us
9
Definitely recommend. Was in the middle of everything. Nice room nice hotel walking distance of shops and eatery. Top ti
Pros:

Beautiful hotel clean hotel . Nice staff. Amazing room we had the king site. Love love love the atmosphere of the room especially the stand alone soaking tub. The robes in the room were a nice touch as well.

Cons:

Wish there was easier access directly from the garage into the hotel. Yes there’s valet parking available but for those who don’t want to use them a short elevator ride from garage to lobby would have been nice . Also directions on parking behind the building if you choose not to use valet parking. Otherwise great visit would definitely come back again

2026-01-11 • via Nuitee
M
Maria • couple • us
10
We will be staying here in the near future again!
Pros:

I loved that the restaurant we had reservations at was right around the corner.

2026-01-06 • via Nuitee
J
Jordan • solo_traveller • us
10
2026-01-05 • via Nuitee