Hyatt Centric Charlotte SouthPark

Hotels
•
Hyatt Centric
9.2 (1243 reviews)
3100 Apex Dr , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and well-maintained rooms
Cons:
Overpriced food and beverage options
Need for microwaves in rooms

Categories

Cleanliness
9.53
Overall, cleanliness was praised with comments about the hotel being clean and neat.
Service
10
Service was highlighted as exceptional, with specific mentions of helpful staff and great service experiences.
Location
9.5
Guests frequently mentioned the excellent location, especially its proximity to restaurants and shopping.
Room Quality
9.54
Rooms were described as nice, beautiful, and well-maintained, with some mentions of comfort.
Amenities
8.99
Amenities received positive comments, although there were mentions of room features that could be improved.
Value for Money
8.52
Some value concerns were mentioned, particularly regarding the pricing of food and beverage options.
Food and Beverage
7.98
Mixed feelings about food quality and pricing, with some guests finding it overpriced for the quality received.
Overall Experience
9.53
Most guests had a very positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious Accommodation
Hyatt Centric Charlotte SouthPark offers elegantly decorated rooms with modern amenities like free WiFi and flat-screen TVs. Each room provides a comfortable stay with plush bedding and a private bathroom.

Dining Options
Indulge in a culinary experience at the on-site restaurant, serving delicious American cuisine with options for vegetarian and vegan guests. Start your day right with a choice of à la carte or American breakfast to suit your preferences.

Convenient Facilities
From a well-equipped fitness centre to a 24-hour front desk and business centre, this 4-star hotel ensures all your needs are met during your stay. With a prime location near SouthPark Mall and top attractions, Hyatt Centric Charlotte SouthPark is the perfect choice for your next visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1243 reviews
Cleanliness: 9.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
J
Jessica • extended_group • us
10
Pros:

The area of it

Cons:

The holding card fee

2026-04-09 • via Nuitee
A
Aundrake • couple • us
10
2026-04-09 • via Nuitee
K
Keon • family_with_children • us
9
Pros:

The staff were very nice and helpful.

Cons:

That i had to go lol

2026-04-09 • via Nuitee
L
Larnelle • couple • us
10
2026-04-06 • via Nuitee
T
Trina • couple • us
10
Amazing. Beautiful location, excellent staff. Will be back
Cons:

GPS doesn’t match actual location of hotel

2026-04-06 • via Nuitee
S
Samya • couple • us
10
2026-04-06 • via Nuitee
R
Rochelle • couple • us
10
We loved our stay , staff was very pleasant
Pros:

Cleanliness

Cons:

I loved everything

2026-04-06 • via Nuitee
J
Jenn • family_with_children • us
9
Pros:

Location. Plenty to do and eat around hotel

Cons:

Na

2026-04-04 • via Nuitee
L
Lasha • solo_traveller • us
10
2026-04-04 • via Nuitee
A
Ashley • couple • us
10
We enjoyed our stay, and will definitely be back
Pros:

Room was updated, clean and spacious. Location is perfect, staff were friendly

Cons:

No complaints

2026-04-03 • via Nuitee
A
Anissa • couple • us
10
2026-04-02 • via Nuitee
C
Cherise • family_with_children • us
10
Pros:

I love how beautiful it is. The bathroom is gorgeous. The room does have a mini fridge but, no microwave. The staff is amazing. The room was very clean.

Cons:

The only thing I didn’t like was the rooms have no microwaves. I did not want to get up late at night in my pajamas and scan my room card in the elevator to go to a different floor to warm up my food. But, overall I love the hotel.

2026-04-01 • via Nuitee
S
Shauna • family_with_children • us
10
2026-03-31 • via Nuitee
K
Katina • family_with_children • us
10
Pros:

Everyone was helpful each time we interacted with them.

Cons:

We did not have a microwave in our room. We normally order to go and eat later in the room. But no microwave to heat our food.

2026-03-30 • via Nuitee
S
Samone • couple • us
9
2026-03-27 • via Nuitee
D
Dy’Nashia • couple • us
10
2026-03-25 • via Nuitee
B
Britnye • solo_traveller • us
10
2026-03-24 • via Nuitee
E
Erin • solo_traveller • us
9
2026-03-23 • via Nuitee
L
Lauran • couple • us
10
2026-03-23 • via Nuitee
C
Claudia • solo_traveller • us
8
2026-03-18 • via Nuitee