citizenM Los Angeles Downtown

Hotels
•
CitizenM
9 (5497 reviews)
361 South Spring Street , Los Angeles , us

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Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Reception hall
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5497 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
A
avalos • solo_traveller • mx
10
Pros:

Buena ubicación

2026-06-13 • via Nuitee
O
Oscar • solo_traveller • co
9
Great hotel but breakfast is not worth
Pros:

Super comfortable bed and very nice building

Cons:

The breakfast was not the best. I have stayed in many CitizenM hotel but this breakfast was cold and rather average. The price is too high for the experience.

2026-06-13 • via Nuitee
M
Marija • solo_traveller • gb
10
Love CitizenM!!
Pros:

Second time here and will go back! By far my favourite in LA, cozy, comfy, querky, great breakfast...

Cons:

We had extra pillow, maybe an extra blanket. Just a minor suggestion.

2026-06-12 • via Nuitee
G
Goran • couple • hr
10
Pros:

Всё понравилось.

2026-06-12 • via Nuitee
V
Vusal • extended_group • az
10
2026-06-12 • via Nuitee
J
Jill • couple • de
7
2026-06-12 • via Nuitee
C
Chris • couple • us
10
Beautify cozy gem in the heart of LA
Pros:

Beautiful asthenic, lovely staff, and great location.

Cons:

Rooms are a bit small, but that is to be expected in LA. Even though it was small, I really loved the room. Very cozy. :-)

2026-06-11 • via Nuitee
J
Julie • extended_group • us
9
Once we got used to the space and the concept, we were all in and very impressed.
Pros:

A very cool space, unexpected, loved the fact that the lobby was open 24-7, the convenience and friendliness of the staff. Loved the design of the room, the lighting and the control panel.

Cons:

Parking was expensive, and the room was smaller than I would have expected.

2026-06-11 • via Nuitee
M
Maria • solo_traveller • us
5
2026-06-10 • via Nuitee
T
Terry • extended_group • au
7
Cons:

When booking you should advise the rooms are very small

2026-06-10 • via Nuitee
C
CARLOS • solo_traveller • mx
7
2026-06-10 • via Nuitee
P
Pak • family_with_children • kg
8
Приятное впечатление. Рекомендую своим знакомым
Pros:

Чистый номер, приветливый персонал, хорошее расположение

2026-06-10 • via Nuitee
J
JooHwan • couple • kr
9
2026-06-09 • via Nuitee
J
JooHwan • solo_traveller • kr
9
2026-06-09 • via Nuitee
T
TYSHON • couple • us
10
2026-06-08 • via Nuitee
D
Daniela • couple • de
10
Schönes, modernes Hotel
Pros:

Sehr sauberes, schönes modernes Hotel. Kleine Zimmer! War für uns kein Problem. Haben aus dem Koffer gelebt. Geht alles wenn man will!

2026-06-08 • via Nuitee
D
Dmytro • solo_traveller • pl
10
2026-06-07 • via Nuitee
K
Karla • couple • us
9
Great location and clean hotel.
Pros:

Great location.

Cons:

No irons

2026-06-07 • via Nuitee
Z
Zoran • solo_traveller • rs
10
Pros:

Midern, new hotel with smart house touch.
Stuff is amazing, very helpful and kind

2026-06-07 • via Nuitee
D
Dorian • solo_traveller • us
10
Pros:

Hector was really nice and let me check in super early. I loved the room and the vibe of the hotel. I would stay there again for sure!

2026-06-07 • via Nuitee