citizenM Los Angeles Downtown

Hotels
•
CitizenM
9 (5265 reviews)
361 South Spring Street , Los Angeles , us

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5265 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
E
Eric • couple • us
10
2026-03-07 • via Nuitee
N
Nouhaila • solo_traveller • fr
1
2026-03-07 • via Nuitee
K
Kristen • couple • us
10
Pleasant stay.
Pros:

Centrally located for things we were doing. Staff was great, especially Diana. Room was comfy and very quiet.

Cons:

It was all good.

2026-03-07 • via Nuitee
T
Tosin • solo_traveller • us
9
2026-03-06 • via Nuitee
A
Ashleigh • couple • us
10
2026-03-05 • via Nuitee
L
Liliana • couple • us
10
2026-03-04 • via Nuitee
S
Shivani • solo_traveller • us
10
Descent hotel for business travelers
Pros:

Modern facilities

Cons:

Room and bed setup (3 sides closed)

2026-03-04 • via Nuitee
J
Jasmine • couple • us
6
2026-03-03 • via Nuitee
C
Catherine • couple • us
9
Pros:

Super fun decor and very easy to check in

2026-03-03 • via Nuitee
S
Samuel • couple • us
10
2026-03-02 • via Nuitee
D
Dawid • couple • pl
8
2026-03-01 • via Nuitee
W
Wright • solo_traveller • gb
4
Cons:

The controls for the room are via an iPad which takes several seconds to get ready, which means for example it would be quicker and simpler to use an old fashioned remote control. The blinds closed automatically every time I left the room, so it was always dark and there is no simple light switch. Uncomfortable pillows.

2026-02-28 • via Nuitee
T
TIFFANY • couple • us
7
Staff was friendly and the food was good
Pros:

Clean and artsy

Cons:

The rooms were extremely small

2026-02-26 • via Nuitee
S
Smith • couple • us
10
2026-02-26 • via Nuitee
M
Maria • family_with_children • jp
10
Pros:

水、炭酸水、コーヒーがfree！🙆‍♀️

2026-02-26 • via Nuitee
W
Wenqiang • solo_traveller • jm
9
2026-02-25 • via Nuitee
S
Sarah • couple • us
10
Seamless experience
Pros:

Great location was able to walk to good food and lots to see and do all with in blocks of hotel.

Cons:

Parking was not provided and very costly at garage next to hotel

2026-02-25 • via Nuitee
O
Oleksandr • solo_traveller • il
8
2026-02-24 • via Nuitee
T
Tom Lam • solo_traveller • us
10
Pros:

Great breakfast, comfortable bed, clean room and close to the Metro line.

2026-02-24 • via Nuitee
M
Mauricio • couple • br
10
2026-02-24 • via Nuitee