citizenM Los Angeles Downtown

Hotels
9 (5695 reviews)
361 South Spring Street , Los Angeles , US
+1 213-337-8658

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5695 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
K
Kymete • couple • at
6
2026-10-17 • via Nuitee
M
Marc_x14 • solo_traveller • ch
9
2026-10-17 • via Nuitee
C
Crystal • solo_traveller • us
9
Pros:

Super modern and gorgeous. The only thing is that I did have to use the IPad for overhead lighting.

2026-10-17 • via Nuitee
E
Efrain Roldan • couple • us
9
2026-10-17 • via Nuitee
W
William • couple • co
10
Buen lugar para explorar Los Ángeles!
Pros:

Moderno y funcional

Cons:

Que no tenía rooftop o piscina.

2026-10-15 • via Nuitee
E
Eyal • solo_traveller • il
10
2026-10-15 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-10-15 • via Nuitee
C
Catlin • extended_group • us
9
The most modern yet comfortable stay ever - WORTH IT
Pros:

I liked how the room was ALL ipad controlled. It had its own built in alarm system which helped me as I was working a bustling conference and partying at night so i needed that extra protection to wake me up. The bed was so soft. The tv set up was great, I was able to hook my netflix up easy. Fabulous bartenders downstairs and plenty of working space.

Cons:

I didnt like how i only got one wash cloth, I had to keep asking for a face and body cloth when they cleaned my room. I didnt like how they didnt change my bed sheets, especially with longer stays which mine was 5 nights. The sheets have to be considered but I asked and they did it. Sometimes the cleaning folks would leave remnants of their cleaning material in my room (gloves etc) but no big deal.

2026-10-15 • via Nuitee
M
Martin • family_with_children • de
10
Schönes, modernes Hotel für 3-Tages-Aufenthalt
Pros:

Ich mag den Stil dieses Hotels einfach sehr gerne. Modern, praktisch und komfortabel. Zu zweit in dem kleinen Zimmer mit meinem erwachsenen Sohn ging wirklich sehr gut!

Cons:

Beim Frühstück fehlte noch eine größere Auswahl an Haferflocken usw.

2026-10-14 • via Nuitee
M
Martin • family_with_children • de
10
Pros:

Kleine aber perfekt eingerichtete Zimmer.
Das IPad zum Bedienen der Lichstimmung im Zimmer.
Die schöne grosse Lobby

Cons:

Man wird beim WLAN unnötig oft rausgeworfen.

2026-10-14 • via Nuitee
H
Hariesh • solo_traveller • za
9
Pros:

Breakfast was standard.. Location was good but since being in downtown just need to be careful around the homeless people.. There was no direct or indirect threat..

Cons:

From my perspective nothing actually.. Everything was fine for me..

2026-10-14 • via Nuitee
C
Collins • solo_traveller • gb
8
Pros:

Staff v helpful
Good vibe
Very cool and techno

Cons:

Minor niggles:
Safe didn't work
Shower didn't turn off -kept dripping in closed position

2026-10-14 • via Nuitee
I
Ian • extended_group • gb
9
Excellent stay - would go back
Pros:

Friendly staff clean rooms and nice atmosphere. Central location. Only minor gripe - no USB sockets in rooms!

2026-10-14 • via Nuitee
L
Laura • solo_traveller • fr
5
Pros:

petite chambre mais très fonctionnelle

Cons:

le secteur ! je n'ai pas pu me balader à pied, c'était très anxiogène

2026-10-13 • via Nuitee
S
Stacia • family_with_children • us
10
Overall, I enjoyed my stay and would visit again :)
Pros:

I loved how I could walk to certain places like Grand Central Market & The Last Bookstore. I also liked how kind the staff was & the way the hotel was decorated.

Cons:

Personally, I wish the room was bigger.. that's it!

2026-10-13 • via Nuitee
I
Izabel • couple • us
10
2026-10-13 • via Nuitee
R
Ruiwen • solo_traveller • us
10
2026-10-13 • via Nuitee
T
tulie • extended_group • us
5
Pros:

Room was well insulated, had a nice view, and the lobby space was nice.

Cons:

Room is incredibly small, one person maximum-even for a king size room. There are no parking options through the hotel, only third-party. Area smells like human waste, you have to check yourself in, for LA this price is normal, but this hotel is terrible value, location, and amenities for what you’re paying.

2026-10-12 • via Nuitee
T
Tam • solo_traveller • us
6
OK for one short night
Pros:

Clean, bed was comfy, location downtown was convenient to train and bus.

Cons:

Way too techie. No in room coffee/tea. Shades, lighting, temp all had to be managed through an IPad. Room was tiny. It had a window, but I could not see out without crawling over the bed.

2026-10-12 • via Nuitee
M
Michal • solo_traveller • il
8
מלון עם קונספט חדשני במרכז העיר
Pros:

המרחב המשותף מדהים. המיקום מעולה. קרוב לשתי תחנות מטרו מרכזיות שלוקחות לכל מקום. העיצוב חדשני. קונספט מדהים

Cons:

החדר מאד קטן. יש בו הכל אבל מאד צפוף. והכי מורכב היה שאחד מבני הזוג חייב לעבור מעל השני על מנת לרדת מהמיטה.

2026-10-12 • via Nuitee