citizenM Los Angeles Downtown

Hotels
9 (5695 reviews)
361 South Spring Street , Los Angeles , US
+1 213-337-8658

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5695 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
L
Laura • solo_traveller • us
10
Pros:

Tchnology.

Cons:

There is nothing really that I don't like.

2026-09-19 • via Nuitee
F
Francisco • couple • us
10
Great accommodations, professional staff and overall great experience.
Pros:

Convenient location.

Friendly and helpful staff, always available and ready to assist.

2026-09-18 • via Nuitee
P
Pere Ramon • couple • es
10
Modern i agradable
Pros:

Hotel modern, cèntric i funcional. Personal súper amable i eficient. Les frases o lemes que hi ha per tot els objectes (iPad, bloc de notes…) donen molt bon rotllo al lloc

Cons:

Potser l’espai de l’habitació força just si vas amb maletes grans

2026-09-18 • via Nuitee
A
Arbaoui • solo_traveller • dz
10
Pros:

Rien n’as dire toute est bon

2026-09-18 • via Nuitee
A
Andra Elena • solo_traveller • ro
10
2026-09-17 • via Nuitee
J
Jill • solo_traveller • us
10
Excellent.
Pros:

I travel a ton for work and I thought the team and facilities at Citizen M DTLA were very, very good. Thank you.

2026-09-17 • via Nuitee
B
Belinda • solo_traveller • nz
7
Hotel and staff are great.
Pros:

I really liked this hotel, the staff were so friendly and helpful, the hotel is modern, the bed was comfortable. Everything was new and clean. I had a drink and a meal at the bar one night and it was tasty and good value.

Cons:

The location is dicey. This is not the hotel's fault, it is a disgrace what has been allowed to happen in some cities. And it's such a shame because there are some beautiful character buildings in this historic area. I only walked around the hotel during the day, i relied on ubers to get further out but was fine walking around nearby. But you're walking past a lot of suspect people who are not in their right mind, so you need to be aware. Great hotel though.

2026-09-17 • via Nuitee
A
Andrea • couple • us
10
It was very enjoyable
Pros:

The staff and the room

2026-09-16 • via Nuitee
E
Emy • solo_traveller • mx
9
2026-09-16 • via Nuitee
I
Ibrahim • solo_traveller • sa
10
2026-09-16 • via Nuitee
A
AMIHAI • couple • il
9
מצויין למעט המיקום
Pros:

The service, the clean & advance rooms
Near a metro

Cons:

DT is not a good place for tourists at night

2026-09-15 • via Nuitee
T
Tanya • solo_traveller • au
10
A really cool place to stay in Downtown LA!
Pros:

absolutely loved my stay at citizenM Los Angeles Downtown! From the moment I walked in, it had such a funky, modern and fun vibe. It definitely felt different from your typical hotel, in the best possible way.

The design throughout the hotel is so cool and quirky, with lots of personality. The common areas were especially great — stylish, comfortable and perfect for relaxing after a busy day exploring LA.

The room was compact but really well designed, and I loved how everything was controlled from the tablet. The bed was super comfortable, which was exactly what I needed!

2026-09-15 • via Nuitee
V
Verardo • solo_traveller • it
9
2026-09-15 • via Nuitee
S
Sky • couple • us
10
Rooms were very clean
Pros:

Clean, great customer service

Cons:

N/A

2026-09-15 • via Nuitee
E
Elias8506 • solo_traveller • mx
8
Bueno
Pros:

Limpieza

Cons:

Personal

2026-09-15 • via Nuitee
D
Dennis Askew II • solo_traveller • us
10
VIRGIN CRUISE OF ROOM LOVED IT
Pros:

I love all the tech in the room, from the shutters and lighting to the hidden fridge to the iPad that controls it all. It

2026-09-14 • via Nuitee
R
Ruben • couple • us
10
Pros:

Very good hotel and worth the price. I do wish parking was included. However was an outstanding hotel overall.

Cons:

Parking

2026-09-14 • via Nuitee
D
DOUGLAS • couple • us
8
Pros:

A little pricey for the foods available

2026-09-14 • via Nuitee
R
Reagan • couple • us
10
Pros:

Clean. Ambiance.

Cons:

N/A

2026-09-14 • via Nuitee
S
Sebastian • solo_traveller • pl
8
2026-09-13 • via Nuitee