citizenM Los Angeles Downtown

Hotels
•
CitizenM
9 (5378 reviews)
361 South Spring Street , Los Angeles , us

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5378 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
C
Ciana • couple • de
8
Für paar Nächte, auf jeden Fall zu empfehlen.
Pros:

Das Personal ist sehr freundlich, der Check in läuft super einfach und man checkt sich selbst an einem Tablet ein. Hotel wird bewacht von Security. Es ist sehr sauber und die Ausstattung ist sehr gut.

Cons:

Die Betten waren unbequem, als würde man auf einer Matte liegen und die Lage ist zum Teil echt gruselig, viele Obdachlose die immer mal wieder vorbeilaufen und nach Geld fragen. Die Zimmer sind sehr klein, so das man echt Schwierigkeiten hat seinen großen Koffer aufzubekommen ohne das man irgendwas versperrt.

2026-05-09 • via Nuitee
K
KEIICHI • extended_group • jp
10
ここにしてよかった
Pros:

立地の良さ。サンタモニカ方面、USH方面、へ向かう駅まで徒歩5分ほど。ドジャースタジアムへも6回乗りましたが、タクシーで10-15ドルでした。

空港からはタクシーで45-50ドルほど。

清潔さは完璧です。ベッドにずっと寝ていたいほど快適。

窓やカーテンや照明、ルームキーピングをタブレットで操作します。
1階に水を汲めるサーバーと部屋に持ち帰れるボトルが置かれています。

1階のレストランも遅くまでやっていて、遅くに夕食を食べずに帰った日は助かりました。

そしてとてもフランクなレセプションで、チェックインもタブレットで操作します。
一階にはたくさんの椅子や、デザイナーの椅子が無数にあり
その空間もとても癒されます。
迷いに迷ってここに決めてよかったと思います

Cons:

私は気になりませんでしたが、大きなベッドがドーンとあり、残りのスペースはベッドの半分くらいの広さなので、部屋でゆっくり過ごしたい方には少し向いてないかもしれません。
ロスに行く方は、ほとんど出かけっぱなしという方が多いと思うので、とくに問題ではないと思います。
あとシャワーの威力は弱めです。チョロチョロって感じでもないですが　ズアーーッと出るほどでもないです。清潔です

2026-05-09 • via Nuitee
M
Manqi • couple • us
10
2026-05-09 • via Nuitee
R
Ryoko • extended_group • jp
9
Pros:

朝食が美味しかった
カフェに、飲料水用のグラスとボトルが備えてあって、部屋に持ち込めるのがよかった

2026-05-09 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Very friendly and helpful staff

2026-05-09 • via Nuitee
C
Chavez • solo_traveller • us
10
2026-05-09 • via Nuitee
J
Joao Paulo • couple • us
8
2026-05-08 • via Nuitee
N
Nanami • couple • ca
8
2026-05-08 • via Nuitee
P
patricia • couple • au
8
Good hotel.
Pros:

Close to Metro service

Cons:

Nothing

2026-05-08 • via Nuitee
D
Denise • couple • us
9
I love Citizen M, So very creative & artfully done.
Pros:

I love the vibe. The staff is so nice & accommodating.

Cons:

There was an art piece I found offensive. I’m an artist so I don’t offend easily. It was a neon piece of a woman on all fours, topless, in a thong with stars & circles coming from her bum. Her mouth is open and the word “forgiveness” is written in neon as well.
I could not understand what the message you were trying to convey. Other than disrespect of woman.

2026-05-07 • via Nuitee
C
Callum • solo_traveller • gb
10
2026-05-07 • via Nuitee
I
Ignacio • solo_traveller • es
9
2026-05-06 • via Nuitee
A
Anggi • solo_traveller • us
10
2026-05-05 • via Nuitee
J
Jakub • solo_traveller • pl
10
2026-05-05 • via Nuitee
L
Linda • solo_traveller • dk
8
Good central hotel near the undergrund
Pros:

Good central hotel near the undergrund and the big food market. Very friendly staff who if you ask will give a lot of information of things to see in Los Angeles.

Cons:

The bathroom is a bit small.

2026-05-05 • via Nuitee
B
Banks • couple • us
10
2026-05-04 • via Nuitee
D
Dick • family_with_children • nl
8
Prima
Pros:

Goede sfeer

Cons:

Locatie

2026-05-04 • via Nuitee
O
Orlando Oliveros • couple • au
9
Cons:

The staff in the reception wasn’t friendly but in general everything was amazing.

2026-05-04 • via Nuitee
B
Bernal • family_with_children • mx
9
Confort
Pros:

Se encuentra en un lugar centrico

Cons:

A sus alrededores te encuentras con mucho indigente

2026-05-04 • via Nuitee
A
ALBERTO • extended_group • it
6
Pros:

Stanza molto "tecnologica"!

Cons:

Onestamente non avevo compreso che fosse così piccola la stanza: sembrava di essere in un camper!

2026-05-03 • via Nuitee