Thompson Savannah, by Hyatt

Hotels
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Thompson Hotels
9.2 (639 reviews)
201 Port Street , Savannah , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location and service
Cons:
Inconsistent restaurant service hours
Untrained staff member at restaurant

Categories

Cleanliness
9.18
The rooms are incredibly clean and comfortable, with no pet odors detected.
Service
9.35
The check-in staff was informed and attentive, though there was a mention of one uncooperative staff member, quickly resolved by management.
Location
8.89
The hotel is a bit of a distance from main areas in historic Savannah, but provides car service and a pleasant walk.
Room Quality
9.54
Rooms feature updated electronics, excellent bedding, privacy, and exceptional water pressure in the showers.
Amenities
9.37
The hotel offers beautiful grounds with direct access to outdoor areas and pet-friendly facilities.
Value for Money
9.33
Given the experience and luxurious accommodations, guests feel they receive good value.
Food and Beverage
8.38
Issues with restaurant hours limiting options, but overall food quality seems satisfactory.
Overall Experience
9.55
An exemplary stay that meets high expectations for a luxury hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:00

Property Description

Luxurious Amenities
Thompson Savannah, part of Hyatt offers an outdoor swimming pool, fitness centre, and a restaurant and bar for guests to enjoy. The property ensures comfort with room service, a 24-hour front desk, and free WiFi throughout.

Comfortable Accommodations
Each room at the hotel is equipped with air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom with free toiletries. Guests can relax in the seating area or catch up on work at the desk provided.

Convenient Location
Situated less than 1 km from Washington Square, this allergy-free property is close to popular attractions like Reynolds Square and Owens-Thomas Museum. With the Savannah/Hilton Head International Airport just 14 km away, Thompson Savannah is the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.2
Based on 639 reviews
Cleanliness: 9.18
Service: 9.35
Location: 8.89
Room Quality: 9.54
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.55
L
Lori • couple • us
9
We loved our stay overall.
Pros:

Location, service, pool

Cons:

Housekeeping does not come everyday, pool was dirty because of the holiday. But it needs to be scrubbed everywhere.

2026-06-06 • via Nuitee
N
Nailah • solo_traveller • us
9
2026-06-04 • via Nuitee
R
ROBERT H. HALE,DDS • couple • us
9
First class stay.
Pros:

Menu’s limited and very eclectic in the roof restaurant. The hotel has a car and driver that you can use for shopping or restaurants.

Cons:

Room was to dark

2026-06-04 • via Nuitee
S
Shatoria • couple • us
7
Beautiful location
Pros:

The place was well appointed and the staff was pretty friendly. Loved the overall vibe of the hotel and its proximity to everything.

Cons:

The property oversold the room type i originally booked and that was a disappointing experience. While they did try ro recover the issue. It still was not the full experience.

2026-05-28 • via Nuitee
P
Palma Jump • couple • us
10
We will be back.
Pros:

The Thompson has a great location away from the tourist section, but completely walkable to the area. Great place to start and end a run. We love the view from the rooftop bar and watching the container ships and tugboats pass by.

Cons:

The gym area wasn't as clean as the rest of the hotel. It was messy and unkempt. We would like a coffee machine in the room instead of going down the stairs.

2026-05-06 • via Nuitee
F
Felicia • couple • us
10
Loved our visit and hopefully will return!
Pros:

The staff was very friendly and helpful!

Cons:

NA

2026-05-04 • via Nuitee
C
Carrie • couple • us
9
Luxury feel for good value
Pros:

Really liked the location, a little bit of a walk to downtown, but the riverwalk was a lovely way to get there! “Rooftop”-ish pool was beautiful at night.

Cons:

Wish there would have been a hot tub, but otherwise no complaints!

2026-05-02 • via Nuitee
A
Alston • couple • us
9
2026-04-24 • via Nuitee
J
Jeffrey • extended_group • us
9
Overall very happy… my wife and I celebrated our 30 year anniversary in your hotel
Pros:

Well maintained.. very nice staff

Cons:

No breakfast

2026-04-23 • via Nuitee
S
Sumit Kumar • couple • us
10
2026-04-14 • via Nuitee
C
Chaplin • couple • us
10
I had a wonderful time, and Melania the driver was wonderful and knowledgeable of the restaurants
Pros:

The location was great for everything I wanted to do, also the free car service was great.

Cons:

I ordered breakfast to my room and did not receive ketchup or cream or Splenda that I asked for.

2026-04-08 • via Nuitee
C
claud • couple • us
4
For the price, it was very disappointing. I've stayed at much less expensive hotels and was much sat
Pros:

Breakfast was pretty Good..

Cons:

Bed was way too hard and uncomfortable

2026-04-05 • via Nuitee
K
Kimberly • couple • us
10
2026-03-21 • via Nuitee
G
Gregory • couple • us
9
Great staff, great location, very nice comfortable rooms
Pros:

Location, clean

2026-03-19 • via Nuitee
A
Adonna • family_with_children • us
10
2026-03-16 • via Nuitee
T
Terrie • couple • us
10
2026-03-16 • via Nuitee
C
CLAIRE • solo_traveller • us
8
2026-03-01 • via Nuitee
L
Lauren • couple • us
4
Pros:

It was clean.

Cons:

They over charged me from my booking.

2026-01-27 • via Nuitee
K
Kelly • family_with_children • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-16 • via Nuitee