Thompson Savannah, by Hyatt

Hotels
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Thompson Hotels
9.2 (638 reviews)
201 Port Street , Savannah , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location and service
Cons:
Inconsistent restaurant service hours
Untrained staff member at restaurant

Categories

Cleanliness
9.18
The rooms are incredibly clean and comfortable, with no pet odors detected.
Service
9.35
The check-in staff was informed and attentive, though there was a mention of one uncooperative staff member, quickly resolved by management.
Location
8.89
The hotel is a bit of a distance from main areas in historic Savannah, but provides car service and a pleasant walk.
Room Quality
9.54
Rooms feature updated electronics, excellent bedding, privacy, and exceptional water pressure in the showers.
Amenities
9.37
The hotel offers beautiful grounds with direct access to outdoor areas and pet-friendly facilities.
Value for Money
9.33
Given the experience and luxurious accommodations, guests feel they receive good value.
Food and Beverage
8.38
Issues with restaurant hours limiting options, but overall food quality seems satisfactory.
Overall Experience
9.55
An exemplary stay that meets high expectations for a luxury hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:00

Property Description

Luxurious Amenities
Thompson Savannah, part of Hyatt offers an outdoor swimming pool, fitness centre, and a restaurant and bar for guests to enjoy. The property ensures comfort with room service, a 24-hour front desk, and free WiFi throughout.

Comfortable Accommodations
Each room at the hotel is equipped with air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom with free toiletries. Guests can relax in the seating area or catch up on work at the desk provided.

Convenient Location
Situated less than 1 km from Washington Square, this allergy-free property is close to popular attractions like Reynolds Square and Owens-Thomas Museum. With the Savannah/Hilton Head International Airport just 14 km away, Thompson Savannah is the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.2
Based on 638 reviews
Cleanliness: 9.18
Service: 9.35
Location: 8.89
Room Quality: 9.54
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.55
P
Palma Jump • couple • us
10
We will be back.
Pros:

The Thompson has a great location away from the tourist section, but completely walkable to the area. Great place to start and end a run. We love the view from the rooftop bar and watching the container ships and tugboats pass by.

Cons:

The gym area wasn't as clean as the rest of the hotel. It was messy and unkempt. We would like a coffee machine in the room instead of going down the stairs.

2026-05-06 • via Nuitee
F
Felicia • couple • us
10
Loved our visit and hopefully will return!
Pros:

The staff was very friendly and helpful!

Cons:

NA

2026-05-04 • via Nuitee
C
Carrie • couple • us
9
Luxury feel for good value
Pros:

Really liked the location, a little bit of a walk to downtown, but the riverwalk was a lovely way to get there! “Rooftop”-ish pool was beautiful at night.

Cons:

Wish there would have been a hot tub, but otherwise no complaints!

2026-05-02 • via Nuitee
A
Alston • couple • us
9
2026-04-24 • via Nuitee
J
Jeffrey • extended_group • us
9
Overall very happy… my wife and I celebrated our 30 year anniversary in your hotel
Pros:

Well maintained.. very nice staff

Cons:

No breakfast

2026-04-23 • via Nuitee
S
Sumit Kumar • couple • us
10
2026-04-14 • via Nuitee
C
Chaplin • couple • us
10
I had a wonderful time, and Melania the driver was wonderful and knowledgeable of the restaurants
Pros:

The location was great for everything I wanted to do, also the free car service was great.

Cons:

I ordered breakfast to my room and did not receive ketchup or cream or Splenda that I asked for.

2026-04-08 • via Nuitee
C
claud • couple • us
4
For the price, it was very disappointing. I've stayed at much less expensive hotels and was much sat
Pros:

Breakfast was pretty Good..

Cons:

Bed was way too hard and uncomfortable

2026-04-05 • via Nuitee
K
Kimberly • couple • us
10
2026-03-21 • via Nuitee
G
Gregory • couple • us
9
Great staff, great location, very nice comfortable rooms
Pros:

Location, clean

2026-03-19 • via Nuitee
A
Adonna • family_with_children • us
10
2026-03-16 • via Nuitee
T
Terrie • couple • us
10
2026-03-16 • via Nuitee
C
CLAIRE • solo_traveller • us
8
2026-03-01 • via Nuitee
L
Lauren • couple • us
4
Pros:

It was clean.

Cons:

They over charged me from my booking.

2026-01-27 • via Nuitee
K
Kelly • family_with_children • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-16 • via Nuitee
T
Tammy • family_with_children • us
8
Girls get away.
Pros:

We liked the river view.

Cons:

We did not like the tub shower. The glass door only opened on one side making it awkward to turn on the water only when standing in the tub. Should have walk in showers at the level/price of hotel.
Parking is a pain if you opt for the street parking.
Staff at the roof top were not friendly, we left the roof top and ate downstairs and found our waitress to be exceptional.

2026-01-15 • via Nuitee
D
Dax • family_with_children • us
10
Completely worth the money
Pros:

Beautiful rooms, free car service with in mile limit, beautiful roof top restaurant.

Cons:

Nothing

2026-01-12 • via Nuitee
C
Carscott • Couples • Clemmons, North Carolina
10
Ideal Savannah experience
Pros:

A most excellent stay, from easy and informed check in, to an incredibly clean and comfortable room. The bedding and pillows are excellent, electronics are all updated and working as expected. The bathroom layout is terrific with good privacy, a really unique shower situation, and incredible water pressure in the rainfall shower head!
The property is very well managed and definitely conveys an impression of luxury, much more boutique than you’d expect from a huge chain like Hyatt. The grounds are expansive with lots of outdoor seating and play areas, and with direct access to river walk, an enjoyable outdoor experience amongst the Savannah hotel options.
We booked as part of AMEX FHC program and the check-in representative was well versed in the program and explained all the options. Too many hotels require that I ask and then fail to understand the program. The Thompson staff is on top of all the details!
The only caveat is the .7 mi distance from hotel to main areas in historic Savannah. But you know this going in so just be prepared to be dropped by the hotel car (great service) or have a nice stroll.
Special note: this is a pet friendly hotel but we never once smelled pet odor. Cudos to cleaning staff! Also, the dog next door was barking regularly since the owners left him alone. One call to the desk and they invited the owner back to their room to manage their pet. Problem solved efficiently.
In all an exemplary stay and what you’d hope from all your hotel stays!

2026-01-01 • via Tripadvisor
3
346bint • NONE • Manhattan, Kansas
10
Good
Pros:

Nice Hotel, great location. Very clean and comfortable as we stay for one night, very close to downtown areas. Good choice.

2025-12-31 • via Tripadvisor