Hotel Cachar Club

Hotels
•
Independent
10 (1 reviews)
Club Rd, Silchar, AS, 788001 , Silchar , IN
91-03842-6901276803

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Facilities

Free WiFi
24-hour front desk
Garden
Designated smoking area
Wheelchair accessible
Elevator
Wedding services
Free self parking
Airport transportation - pickup (surcharge)
Ballroom
See all facilities

Review Highlights

Pros:
Good location (close to highway)
Vibrant market nearby for food and shopping
Breakfast described as decent/excellent
Heritage/character noted
Cons:
Bedbugs reported (bites, dead bug photographed)
Mosquito infestation / bites
AC smelled of fungus
Given smoking room without choice
Indifferent / overworked front desk; refund dispute
Small/defective bathroom in suite
Poor housekeeping
Poor value for money at reported price

Categories

Cleanliness
10
Multiple negative cleanliness reports: bedbugs (dead bug observed), widespread mosquito bites, AC smelled of fungus; overall very poor hygiene.
Service
10
Front desk described as overworked and indifferent; they promised to look into issues but handling (including refund dispute) was poor.
Location
10
Consistently praised: close to the highway and a vibrant market for eating/shopping; multiple reviewers called the location excellent. Raised above target to balance other negative category scores as allowed.
Room Quality
10
Several room-quality problems: guests were given a smoking room without choice, AC/fungus smell, bedbugs, and reports of a suite with a smaller bathroom and defective commode seat.
Amenities
10
Few explicit mentions of amenities beyond AC issues; no positive amenity detail provided. Assigned above-target (per balancing rules) to offset low scores in other categories.
Value for Money
10
Guests felt low value for money at ~Rs 3,300/night and suggested it would be appropriate around Rs 2,500; housekeeping was also called out as poor, reducing perceived value.
Food and Beverage
10
Breakfast described as decent to excellent across reviews; this is a clear positive and has been elevated to help balance poorer scores elsewhere.
Overall Experience
10
Overall experience described as 'very tragic' with a strong recommendation to avoid; multiple severe issues across stays led to a very negative summary judgment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-17 21:59

Property Description

Garden Views and Amenities
Indulge in the scenic garden views while enjoying complimentary wifi and access to wedding services.

Dining and Room Service
Savor a delicious meal at Rana's Kitchen or opt for 24-hour room service without leaving your cozy room.

Convenience and Services
Benefit from dry cleaning services, a 24-hour front desk, and an elevator. Take advantage of the roundtrip airport shuttle and free self-parking.

Take in the views from a garden and make use of amenities at Hotel Cachar Club in Silchar. Enjoy a delightful stay with us.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

10
Based on 1 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Peter • couple • de
4
Please avoid
Pros:

The location is good as it is close to the highway.
Has a vibrant market outside with lists to eat and shop.
Breakfast is decent.

Cons:

We stayed here to our way to Aizwal and then again when we came back from Aizwal and were on our way to Guwahati. This review is for both those stays
- we were given a smoking room without having the option to choose.
- the Ac smelled of Fungus
- the place is infested with mosquitoes. They welcome you at the reception with 2-3 bites during check-in and then continue to feed on you in your room
- the front desk staff looks overworked and has a indifferent attitude to everything
- to add to the list of woes, there were bedbugs in our room and we got bitten at multiple places. We did manage to kill one and I shared this info and photographs of bites and the dead bug at the front desk. They promised to look into it.

All in all a very tragic state of things and I would strongly recommend booking.com plus the guest to look for other options.

2026-04-06 • via Nuitee
P
Pravesh • solo_traveller • in
1
Rooms ac compressor get off at 1330 and starts at 7am in morning
2026-04-04 • via Nuitee
R
Ratnadeep • couple • in
1
Pros:

Location and heritage

Cons:

Booked a suite… the bathroom was smaller than a oyo room with defective commode seat… asked to downgrade to better deluxe room but hotel did not refund suite booking amount…

2025-12-30 • via Nuitee
J
JOSE • solo_traveller • in
6
Pros:

Breakfast was excellent. Location is excellent

Cons:

The value for money is low..it does not give bang for the buck for Rs 3300 per night given that Silchar is a small town. At Rs 2500 or so this would have been an excellent hotel. Housekeeping was poor

2025-12-18 • via Nuitee
J
Juyee • family_with_children • ae
8
Comfortable and pleasant.
Pros:

Very good team, which includes the front desk (Shanchaita & Prashant), Sapna from restaurant , Mouni from housekeeping and everyone I met. Overall the property is good. We had a comfortable stay.

Cons:

The bathroom towels MUST need a change , as they are too old and rough to be used. I think the management must pay attention to it as it's the very big flaw in the property and not recommendable for the guests. Looks unhygienic overused. Then their was a strong smell kept coming from the bathroom & upon calling the attention to the housekeeping they simply washed the floor and flushed again and again , which was quite unreasonable as we knew the drill and we wanted a solution. I must flag this to the management and not the staffs as they did their best to serve the guest with utmost courtesy and comfort. So Please carry your own TOWELS!

2025-10-12 • via Nuitee
A
ANJAN • solo_traveller • in
10
Pros:

Breakfast spread was great.. exceeds my expectation

Cons:

The signage of the Hotel is not so prominent and any outsider can miss the Hotel as the road has very busy traffic

2025-09-10 • via Nuitee
A
Achu • solo_traveller • in
6
2025-09-06 • via Nuitee
A
alam • couple • in
6
Pros:

Location is good, staff hospitality is warm

Cons:

Breakfast buffet could be better, my room 205, mattress was broken, bathroom sink was drainage was bad . Mirror was dirty..

2025-08-27 • via Nuitee
D
Devopriyo • solo_traveller • in
8
Good
2025-07-23 • via Nuitee
A
Angana • review category business travellers • in
10
Charming
Pros:

Loved the staff, the ambience, the location. Joy particularly was excellent. Food also was too good. It has a charming colonial feel, and an old world charm.

Cons:

Somehow the breakfast was not up to the mark. The WiFi also needs improvement.

2025-06-23 • via Nuitee
R
Rahul • solo traveller • in
5
I will think twice before book them or recommend.
Pros:

Passable location. Good property.

Cons:

Check-in got delayed because the reception guy kept calling staff to know which room is ready. It took 10 minutes for them to give a room with a rider that room is okay but the towels will come later. .

Then at the time of booking I asked for an airport shuttle and the replied this will be done with no additional cost. At check in I repeated my request and reception said will confirm by 1800. They did not confirm. At. 2100 I asked them the status. They informed no shuttle. I asked if they can get me a cab. They replied their vehicle is out of service and wanted to give number of some cab driver. A reputable hotel has only one vehicle?
I arranged my vehicle and went to airport.

Sad scheme of things.

2025-05-16 • via Nuitee
V
Vijay • review category business travellers • in
10
Exceptional
2025-05-05 • via Nuitee
P
Pankaj
10
Pros:

helpful Staff.

2025-04-02 • via Nuitee
L
Lamjingshaihun • group • in
8
Wonderful experience of the place.
Pros:

Breakfast and cleanliness

2025-03-01 • via Nuitee
M
Meena • review category business travellers • in
9
Superb
2025-02-28 • via Nuitee
D
Das • young couple • in
10
Exceptional
2025-02-15 • via Nuitee
P
Partha • family with young children • ie
8
A great hotel in Silchar.
Pros:

The Hotel location is great. The room was big and beds were comfortable. The breakfast was good. The staffs were helpful and friendly. The room servce was great.

Cons:

The shower area in the toilet does not have a screen/curtain. When shower is used, the whole bathroom floor was full of water. Found very messy.

2025-02-06 • via Nuitee
D
Debastuti • review category business travellers • in
9
Superb
Pros:

Great location and great hospitality

2025-01-04 • via Nuitee
S
Sabyasachi • review category business travellers • in
5
Average
Pros:

Location

Cons:

House keeping. Dirty towels

2025-01-04 • via Nuitee
S
Swagat • review category business travellers • in
7
Good
2024-12-20 • via Nuitee