Hotel Krone by bsmart

Hotels
Independent
7.4 (57 reviews)
10 Kronenpl., Bad Ragaz, SG, 7310 , Bad Ragaz , CH

Facilities

Free breakfast
Express check-out
Lot hours - 24 hours
Free WiFi
Express check-in/check-out
Continental breakfast
Wheelchair accessible
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Decent breakfast options
Fair pricing for the location
Cons:
Room quality is lacking
Poor communication and service issues

Categories

Cleanliness
6.56
Issues with cleanliness and room quality were implied through the descriptions of the small, cramped room.
Service
8.53
Standard service level seen in feedback; some issues with communication, yet emails were answered.
Location
8.57
Standard location quality for this hotel tier; however, accessibility feedback suggests room for improvement.
Room Quality
6.52
Room was described as very small and cramped, leading to a lower rating.
Amenities
7.55
Basic amenities noted; no unique features highlighted.
Value for Money
8.01
Value perception considered fair given the average experience.
Food and Beverage
5.56
Lowest quality breakfast mentioned; lacks selection and variety.
Overall Experience
7.93
Mixed feelings; some positive aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:47

Property Description

Convenient Location Near Attractions
Hotel Krone by bsmart is a 3-star smoke-free hotel conveniently located near popular attractions such as Tamina Gorge and Pizol Ski Area, perfect for guests looking to explore the beauty of Bad Ragaz.

Comfortable Accommodations and Amenities
Enjoy a comfortable stay in one of the 14 guestrooms equipped with modern amenities including flat-screen televisions and complimentary wireless internet access. The hotel also offers express check-in, express check-out, and a safe deposit box for added convenience.

Scenic Hiking/Biking Trails and Delicious Breakfast
Start your day right with a complimentary continental breakfast served on weekdays and explore the nearby hiking/biking trails near Tamina Gorge, perfect for outdoor enthusiasts.

Escape to Hotel Krone by bsmart for an enjoyable stay in Bad Ragaz.

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 57 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 7.93
A
Alexander
10
Remember to check in before hand for code
Pros:

Make sure you fill out check in infrmation (they send you an email the day before) so that you have the correct code to get in, there is no recepcion. There seems to be some parking on the street (one spot for hotel). THere is a parking garage 1 block away. Fun location in quiet town (september visit). Breakfast is fine.

2025-10-10 via Nuitee
L
Larissa
10
Pros:

War schlicht und einfach perfekt für den kuezen aufenthalt.
Hatten beim eincheken am touchpad probleme aber es wurde uns am telefon schnell geholfen.

2025-10-05 via Nuitee
M
Matthias
6
Pros:

Für das Personal ist keine Bewertung abzugeben, da ich kein Personal im Hotel angetroffen habe. Zumindest beim Check In hätte ich mir das gewünscht, da ich Probleme hatte die Karte zu programmieren. Mir wurde jedoch telefonisch weiter geholfen.

2025-10-04 via Nuitee
S
Stefan
8
Pros:

Allt var bra förutom information. Det hade varit bra ommail med bokningsnummer kommit tidigare. Nu nissade vi det och det blev mer omständugt med incheckningen. Vidare var det bristfällug information om vad som gällde vid frukost.

2025-10-04 via Nuitee
J
jidong
10
Pros:

good

2025-10-02 via Nuitee
R
Rui
8
Pros:

2025-09-22 via Nuitee
S
Siegfried
6
Für eine Nacht okay.
Pros:

Sehr kleines enges Zimmern. Doppelbett stand auf einer Seite an der Wand. Frühstück dafür war im Ordnung.

2025-09-14 via Nuitee
U
Urs
2
Pros:

Ich konnte mich nicht selbständig gemäss Vorlage einloggen. Die angegebene Telefonnummer wurde nicht bedient (zuerst Band und dann abgehängt). Dies trotz mehrmaligem Versuch. zum schluss erhielt ich eine E-Mail wonach ich ein Non-Show sei und die Leistung verrechnet werden muss. Auf meine Reaktion hin, erfolgte keine Antwort

2025-09-02 via Nuitee
A
Alexander
4
Pros:

Es gibt keine Rezeption. Per Telefon ist niemand erreichbar. Per Mail schon, Antwort aber nicht befriedigend.
Mit Abstand das schlechteste Frühstück in einem Hotel. Auswahl ist nicht vorhanden, Qualität war ok.

2025-08-01 via Nuitee
J
Jasja
6
Bad …. Ragaz
Pros:

Lawaaiige kamer met bagger gordijnen waardoor de straatverlichting de overhand had. Jammer. Ontbijt was ‘ok’. Douche zat niet in mijn ‘kamer’ (kamer in deze is teveel eer voor het hokje waar ik zat). Hiervoor moest ik een verdieping lager…..

2025-01-30 via Nuitee
Z
Zahid
4
Small and unsatisfactory
Pros:

No parking to unload luggage. No elevator. Had to carry up our suitcases three floors, a total of 53 steps.
Bathroom with shower is 3ft x 6 ft including shower.
Windows had no darkening possibility. Street lights shone in the whole night.
No person in the hotel as staff. All automated in a machine.
Too cold; called their emergency number for additional blanket. Nothing available. Just deal with it.

2025-01-06 via Nuitee
P
Peter
8
Pros:

Es war soweit alles prima, nur der Mülleimer auf dem Zimmer war nicht geleert

2024-12-16 via Nuitee
V
Verified traveler
6
Automatisches einchecken
Pros:

Das automatische einchecken gestaltete sich sehr schwierig und wäre ohne die Hilfe einer Raumpflegerin nicht möglich gewesen. Ausserdem waren wir nicht die Einzigen. Schade, dieses Prozedere passt nicht zu dem ansonsten guten Preisleistungsangebot des Hotels.

2024-10-14 via Nuitee
A
Antonello
4
Pros:

Extremely small room on the third floor (no elevator), the shower was not in the room but on the second floor, private but it was just another small room with only the shower.
Then you have to go down one floor with everything in hand, including a towel, take a shower, get dressed and go back to your room.
The room was not cleaned the first day because there was no "to be cleaned" label on the door. This is usually used to "do not disturb", not to ask for cleaning. The second day I left the room around 2pm and expected it to be cleaned in the afternoon, but that didn't happen even if I left this label on the door knob. I basically slept 3 nights but the bed was never made, the water was not returned, the towels were never changed etc.
There was a TV but instead of being in front of the bed, it was parallel to the bed on the same wall. In other words, it was impossible to watch TV from the bed: you had to take a chair and watch it while sitting.
Also, the wooden floor was quite noisy, when other guests passed by on the floor and opened and closed their doors, or just talked, it was a disturbance.
I could go on but this is enough. It is a 4 star on paper and for the prices, but it should be called a hostel.
I recommend taking this advice seriously, and not having AI respond to comments as noted in some answers I consulted before writing.

2024-09-29 via Nuitee
W
Winfried
4
Pros:

Ich habe eine Stunde vor der Tür gestanden weil die
Technik versagt hatte.

2024-09-22 via Nuitee
T
Thilo
8
Unpersönliche Nächtigung in Bad Ragaz
Pros:

Der Check-in musste mittels einem Automaten gemacht werden. Anschliessend bekommt man seine Zimmerkarte. Was mühsam war, dass trotz Buchumg über eine Plattform alle Angaben nochmals gemacht werden musste. Die Zimmer zweckmässig aber nichts spezielles. Das Bad ist für klaustrophobisch veranlagte oder sehr beleibte Personen gar nicht. Es ist so eng dass man sich kaum abtrocknen kann. Frühstück auch wieder unpersönlich und eher schlicht gehalten. Während der ganzen Aufenthaltsdauer hat man keine Person vom Hotel angetroffen.

2024-08-11 via Nuitee
V
Verified traveler
8
Zweckmäßiges Zimmer für eine Übernachtung
Pros:

Einfach gehaltenes Einzelzimmer mit WC und Waschbecken.
Sehr beengt.
Etagendusche einen Stock tiefer.

2024-08-10 via Nuitee
M
Martin family
6
Pros:

Kein persönliches Check-in (Automat), keine Parkplätze vom Hotel, Badezimmer nicht sauber gereinigt (Haare an den Fliessen), abgelaufene Guetsli auf dem Bett, Frühstück muss selbst gemacht werden. Kein Personal weit und breit. Definitiv zu teuer für null Service.

2024-05-26 via Nuitee
R
René
6
Pros:

Nie wieder Krone

2024-03-12 via Nuitee
U
Urs partner
8
Pros:

In the middle of the Village, close to everything. Nice self-checkin hotel for one night at a reasonable price. Nice breakfast and breakfast room with friendly staff in the morning.

2024-03-09 via Nuitee