Kozi Suites Nairobi Airport

Hotels
•
Independent
7.6 (47 reviews)
Chady Rd, Syokimau, Nairobi County , Syokimau , KE
1-5555555

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Free self parking
Banquet hall
Secured parking
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Friendly staff
Comfortable beds
Convenient location
Good value for money
Quality food and beverage options
Clean rooms
Cons:
Noise disturbances
Room maintenance issues
Limited amenities (spa services, room telephones)
Slow service

Categories

Cleanliness
7.8
Guests consistently mentioned clean rooms as a positive aspect, although there were a few complaints about room odor and cleanliness in some reviews.
Service
8.1
Service was generally appreciated, with positive mentions about friendly staff in multiple reviews. However, there were also complaints about slow service and lack of responsiveness in some instances.
Location
8
The hotel is located in close proximity to the airport and key landmarks, making it convenient for travelers. However, noise from nearby constructions and a church were mentioned as cons in some reviews.
Room Quality
7.8
Rooms were considered comfortable with good amenities like comfortable beds. Some guests highlighted issues like room ventilation, shower quality, and general maintenance.
Amenities
7
The amenities provided were satisfactory overall, with positive mentions about the 24h restaurant and friendly reception staff. However, some guests noted the absence of certain amenities like spa services and room telephones.
Value for Money
7.4
Opinions varied on the value for money, with some guests feeling it was good value while others found it expensive, especially in relation to breakfast prices.
Food and Beverage
7.7
The food and beverage options were generally well-received, with positive mentions about the quality of food and 24h restaurant. However, some guests suggested more variety in the menu.
Overall Experience
7.7
Most guests had a positive overall experience, praising the friendly staff and comfortable accommodation. However, some negative experiences related to noise disturbances, room issues, and lack of certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 21:54

Property Description

Outdoor Pool and Free Wi-Fi
Relax by the outdoor pool or stay connected with complimentary wireless internet access.

Convenient Amenities
Benefit from services like dry cleaning, a 24-hour front desk, and free self-parking.

Comfortable Guestrooms
Stay in one of the 22 guestrooms with flat-screen TVs and enjoy complimentary bottled water.

Located in Syokimau, Kozi Suites Nairobi Airport is near Gateway Mall, giving you easy access to nearby attractions.

Book now to experience a comfortable stay with us!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Covid

    Minimum age for COVID-19 test requirement: 15

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 47 reviews
Cleanliness: 7.8
Service: 8.1
Location: 8
Room Quality: 7.8
Amenities: 7
Value for Money: 7.4
Food and Beverage: 7.7
Overall Experience: 7.7
J
Jaspher • family
10
Pros:

Excellent services

2024-01-27 • via Nuitee
A
Alison
10
Pros:

The pick up from the airport was easy because the communication was excellent. The place was perfect for my one night in transit.

2023-11-21 • via Nuitee
V
Verified traveler
2
Pros:

Based on your response, your unprofessionalism and lack of tact speaks volumes. I spent over 155500 on my stay and would not complain about a measly 14500. You are clearly in need of more training because your mathematical skills are subpar. You also gaslighted me when you are clearly the one with a problem. Money is not a problem for me. I don't see why you would resort to tricks and name calling just because of a simply review. I actually find it funny. I honestly don't care what you think about me. I was able to afford all that money for my stay and if I say it was terrible, it clearly was. About my emotional wellbeing, anyone would be angry after seeing the invoice and comparing it with the Mpesa transactions which show I was clearly conned..but no thief will admit they were caught stealing. You can say what you want me but you are clearly the one with the problem. I was away from the hotel for a while and there's no way the cleaner would have been able to clean. Professionalism means you think about solutions with tact, clarity and decorum and unfortunately, you lack in all of this. I know you will still reply with something vile, as a reflection of your own character.

2023-11-19 • via Nuitee
V
Verified traveler
2
Pros:

There were people attempting to enter my room at different times and the staff had some thieves. I used to order food from outside and they charged me 14000 saying I bought food at their restaurant.

2023-10-26 • via Nuitee
K
Katrina • partner
8
Pros:

Very convenient for a one night stay after a long flight from UK. We were very satisfied with the service and helpful staff and the room was spacious and clean for an affordable price. However, we were very warm in the room at night as no fan or air con and bathroom was in need of renovation.

2023-10-18 • via Nuitee
S
SHEBA
8
Pros:

Not so bad for a short stay

2023-10-14 • via Nuitee
W
Wesley • partner
8
Pros:

Great place to stay

2023-10-14 • via Nuitee
E
Eloi
10
Pros:

Excellent hotel ; only the location is deplorable --but that Nairobi's airport is not too far.

2023-10-14 • via Nuitee
S
Samson • family_with_children
10
Pros:

your services

2023-10-04 • via Nuitee
M
Matilda
8
Pros:

It's close to the airport. The staff were nice and courteous. Security was good. However, the dinning experience wasn't that good. Meals take took long. Once you order a meal, give yourself at least an hour fifteen minutes. The prices are abit high and the food is not that good. They served us half cooked corn bread (ugali). Not cool
Good thing Gateway mall is a few minutes walk from the hotel and there are excellent eatery places. There is a fridge and microwave in the rooms.
I would stay here again for convince reasons.

2023-09-16 • via Nuitee
M
Mercy
10
Pros:

Close to the airport

2023-09-05 • via Nuitee
S
Shaheen
6
Pros:

No AC

2023-08-31 • via Nuitee
V
Valerie • partner
10
Pros:

I liked everything about the property . Very well kept and kind service.

2023-08-29 • via Nuitee
S
Sanmol Singh
4
Room was disappointing
Pros:

The room had a lot of insects.
Did only get one towel, when we were two people.

2023-08-18 • via Nuitee
W
William
10
Pros:

I enjoyed my stay as the staff was friendly and efficient. I enjoyed the food prepared by the property also. A great stay to have around near the airport.

2023-08-10 • via Nuitee
H
Hassan
8
Pros:

Place is nice and clean it’s just the WiFi on the property which is unstable

2023-08-03 • via Nuitee
C
Claude
10
Pros:

Good and affortanble place to stay close to the airport.

2023-07-15 • via Nuitee
A
Allison
10
Pros:

Friendly, good food, large one bedroom suite with balcony— everything they said about their property was true

2023-07-01 • via Nuitee
A
Anuoluwapo
8
Its nice
Pros:

It was okay. The only minus for me was the lukewarm water from the shower considering the weather is quite cild in Nairobi at the moment. However the fridge and microwave provided for in the room won me over. I shall stay there again.

2023-06-22 • via Nuitee
H
Henry Mokua
8
Pros:

The staff was awesome! Very helpful and responsive.

2023-05-15 • via Nuitee