Welcomhotel by ITC Hotels, Tavleen, Chail

Hotels
9 (140 reviews)
Khasra No 132 & 133, Bhalawag, Janedghat, Mauja Jungle, Junga, Chail-Kufri Road, Shimla , Chail , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great facility
Relaxing property
Beautiful views
Friendly staff
Cons:
Inconvenient access road
Food quality
Limited daytime activities

Categories

Cleanliness
9.46
Standard quality for this hotel tier.
Service
9.43
Staff were welcoming and friendly.
Location
8.47
Location access road was inconvenient.
Room Quality
9.42
The room was very nice and comfortable with a great view of the mountains.
Amenities
9.45
Swimming pool was nice with temperature controlled water.
Value for Money
8.41
Pricing for food did not match the quality.
Food and Beverage
7.96
Food quality was below expectations for the price.
Overall Experience
9.43
Overall an excellent property for a luxurious stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:51

Property Description

Luxurious Accommodation - Welcomhotel by ITC Hotels, Tavleen, Chail offers 5-star accommodation with beautifully appointed rooms featuring air conditioning, a seating area, and a desk for your comfort.

Relaxation and Wellness - Unwind in style at this hotel with access to a sauna, terrace, and an outdoor swimming pool, perfect for rejuvenation and relaxation during your stay.

Convenient Amenities - Enjoy the convenience of on-site facilities such as a fitness centre, restaurant, room service, and a 24-hour front desk, ensuring all your needs are met seamlessly.

Experience luxury and comfort at Welcomhotel by ITC Hotels, Tavleen, Chail. Book your stay now for an unforgettable experience.

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 140 reviews
Cleanliness: 9.46
Service: 9.43
Location: 8.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
T
Tanuj family_with_children in
9
Pros:

The stay was superb. The in room dining team did a fantastic job in preparing the meals. We really loved every dish that we ordered. The staff is very polite and eager to make your stay comfortable. 5 star for the hospitality. The room size, the bed, the pillows everything was up to the mark.

2026-01-08 via Nuitee
S
Shabeer couple in
9
2026-01-03 via Nuitee
S
Sandeep couple in
10
What an excellent property in Chail
Pros:

Excellent property thoughtfully made with excellent view of the valley

Cons:

Nothing

2026-01-02 via Nuitee
M
Manish family_with_children ae
1
2025-12-28 via Nuitee
S
Shashank couple in
1
2025-12-24 via Nuitee
A
Amit family_with_children in
10
Pros:

Everything about the Hotel staff facilities were great

Cons:

Location access road from Kufri we inconvenient broken

2025-12-04 via Nuitee
K
Kanwaljit Singh family_with_children in
10
2025-11-27 via Nuitee
V
Vandita family_with_children in
9
2025-10-04 via Nuitee
S
Shelja family_with_children in
10
It was amazing stay
Pros:

Really Amazing property. It was great facility and relaxing property

Cons:

Everything was good

2025-07-13 via Nuitee
G
Gopakrushna family_with_children in
9
Pros:

The view of the room, service, staff behaviour

Cons:

The food was not that great considering the price..however the chef took extra effort to meet our expectations and served us some delicious fish on the last day.

2025-07-06 via Nuitee
A
Arijit family with young children in
8
Overall an excellent property for a luxurious stay with kids.
Pros:

The room was very nice and comfortable with a great view of the mountains. Large and well furnished with a large balcony/ terrace with ample space. The overall property was very tastefully designed and well maintained. The pool though small, was nice with temperature controlled water. The staff were welcoming and friendly. Overall, the property was luxurious, spacious, clean and well maintained.

Cons:

Only concern was the food. For the price you pay, the quality can be much much better even in a remote mountainous location such as Chail. We went fully expecting that there will be no decent external food options in the vicinity. We had all meals at the hotel throughout our five-day stay and tried a variety of dishes on offer. However, while we were charged premium rates, the food quality as well as the portion sizes left a lot to be desired. Perhaps an area the management can focus on improving.

2025-06-22 via Nuitee
P
Pushkar young couple in
10
nice but should include more for day time engagement complimentary like folk dance, music,
Pros:

location

Cons:

greenery, height,

2025-06-18 via Nuitee
A
Amita family with young children in
10
Exceptional
Pros:

A wonderful location nestled amidst spectacular mountains – truly a breathtaking setting. The property itself was excellent, and we even went on a short trek with one of the staff members, who was incredibly kind and shared many interesting facts along the way. Overall, we had a fantastic vacation!

Cons:

Nothing specific
it was lovely

2025-05-31 via Nuitee
V
Vikrant young couple in
7
Good
2025-05-29 via Nuitee
S
Sira young couple in
10
Exceptional
2025-05-21 via Nuitee
C
Chirag family with young children in
10
Exceptional
Pros:

Location and amenities

2025-05-09 via Nuitee
J
Jayesh family with young children in
10
Great location.Perfect leisure holiday place.
Pros:

Absolutely at superb location with perfect hospitality. Entire staff was excellent. Food as usual superb.

Cons:

Nothing to complain. Couldn't find any faults.

2025-04-20 via Nuitee
J
Jewellers family with young children in
10
Exceptional
2025-04-19 via Nuitee
G
Gautam
10
Pros:

The Serenity around the resort and super peaceful area away from hustle bustle of city life!!
The Sunrise was awesome, Very close to Nature and to top that quite helpful staff

2025-03-19 via Nuitee
A
Ashish family with young children in
9
Superb
2025-03-18 via Nuitee