JAM Porto

Hotels
8.7 (2372 reviews)
Rua de Frei Heitor Pinto 67 , Porto , PT
+351 910 294 352

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast management

Categories

Cleanliness
8.28
Some issues mentioned regarding cleanliness, such as crumbs on the floor and inadequate room整理.
Service
9.25
Consistently positive comments about staff being friendly and helpful.
Location
9.29
Great location with easy access to public transport and close to attractions.
Room Quality
8.24
Some concerns about room comfort and natural light, but still clean and comfortable.
Amenities
8.77
Amenities are good, but some were lacking (e.g., bar accessibility, breakfast management).
Value for Money
8.73
Generally good value, though some guests felt breakfast was overpriced.
Food and Beverage
8.28
Breakfast was mentioned positively but had issues with availability.
Overall Experience
8.75
Overall positive experiences but with some notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Accommodation
Experience luxury at Outsite Porto Mouco, a 4-star hotel in Porto offering air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with modern amenities including a flat-screen TV and a safety deposit box for your convenience.

Relaxing Outdoor Spaces
Unwind by our outdoor swimming pool or take a stroll in the tranquil garden and terrace. Enjoy the beautiful surroundings and soak up the sun in style during your stay with us.

Convenient Location
Conveniently located just 800 meters from Campanha Train Station, our hotel is easily accessible. Explore Porto with ease as Sao Bento Metro Station and Train Station are nearby. Book your stay at Outsite Porto Mouco for a memorable experience.

Important information:

Please note that parking is subject to availability upon arrival and cannot be reserved in advance. While we strive to accommodate all guests with parking-inclusive rates, spaces are allocated on a first-come, first-served basis.

The property is not liable for any damages, theft, fire, or other incidents involving vehicles parked on the premises. Guests park at their own risk, and we recommend securing your vehicle and valuables appropriately.

Any damage or loss to the property caused by guests will incur a charge that will be shared and agreed on during check-in up to €250. Damages will be charged to the credit card provided at the check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2372 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
W
William • couple • gb
9
2026-09-17 • via Nuitee
I
Ida • couple • no
6
Pros:

I utganspunktet et kult hotel, med ok beliggenhet og bra fasiliteter, men de ble ikke utnyttet til det fulle pga pågående arbeid.

Cons:

Renovering av fasade rundt hele bygget. Bråk og borring tidlig om morgenen og arbeider rett utenfor vinduet. Fikk heller ikke beskjed om dette arbeidet før de de hadde trukket depositumet og vi kunne vurdert å avbestille og velge et annet hotell.

2026-09-17 • via Nuitee
J
Jillian • couple • au
10
A nice place to stay. Room was comfortable. Good shower. Nice staff.
Pros:

A cool building close to the main train station. There were coffee areas set up in the hotel for guests.

2026-09-17 • via Nuitee
E
Ester • solo_traveller • il
10
מקום נהדר
Pros:

צוות מסביר פנים ועוזר בכל פניה

Cons:

כרגע המקום בשיפוצים אז הורגשה אינוחות בכניסה ועם הפיגומים מסביב לבניה

2026-09-16 • via Nuitee
P
perez gisbert • couple • es
10
2026-09-16 • via Nuitee
C
Carneiro • couple • pt
7
Boa
Cons:

Obras em curso

2026-09-15 • via Nuitee
D
Daria • solo_traveller • fr
5
Overpriced for the service they give
Pros:

The hotel is relatively new and clean.

Cons:

The service.
I had a huge hole on my IKEA towels.
The reception was empty all the time, so I had to call them from my international number to check in, to check out, to get a towel, etc etc.
The reparation of the façade were not just moderate. One day I couldn’t enter the hotel because the workers were painting the part just above the entrance and so the white paint drops were falling, like a rain, on visitors’ clothes and heads.
I needed paper scissors which I promised to give back the next morning, however, the receptionist hesitated to give them to me as If I were about to steal them 😀 Also, they asked me to pay forward for the late checkout, however, as I arrived to the hotel, they had already deactivated my room card. And no one was at the reception, as usually

2026-09-14 • via Nuitee
D
Danchen • solo_traveller • us
9
I really like the staff, the room, the co-working space, and the vibe.
2026-09-14 • via Nuitee
P
Petr • solo_traveller • cz
8
Pros:

Great breakfast

Cons:

Dark room

2026-09-13 • via Nuitee
N
NANA KWAME • couple • gb
9
2026-09-11 • via Nuitee
R
Rémi • couple • fr
8
Pros:

L’emplacement est top juste à côté du métro, et l’ambiance est super cool. Les deux jeunes réceptionnistes sont supers (il faut les augmenter)

2026-09-11 • via Nuitee
M
Matousek • solo_traveller • cz
6
2026-09-11 • via Nuitee
G
ghorbani • couple • fr
7
Notre séjour c’est très bien passé, mais l’hôtel est en travaux ce qui fait que nous avons était dérangé par le bruit. E
2026-09-09 • via Nuitee
M
Megan • couple • gb
8
2026-09-08 • via Nuitee
L
Laurene • couple • fr
4
2026-09-07 • via Nuitee
E
Elodie • couple • fr
3
séjour pas a la hauteur de mes espérances
Pros:

la seule chose est que le lit etait confortable mais dixit une chambre spacieuse deluxe avec balcon c'est un peu du foutage de gueule

Cons:

balcon inexistant
hôtel en travaux tarif payé plein pot ,chambre sale ,murs a nu en beton en travaux parking complet alors que affiché parking sur Booking et quand j'ai fait un commentaire sur google on me repond que c'est noté selon disponibilité
bref pas du tout contente

2026-09-07 • via Nuitee
M
Monique • couple • fr
5
Nous avions l’embarras du choix dans notre réservation pour deux cents euros la nuit, il y avait beaucoup de proposition
Pros:

La proximité par rapport à la marina

Cons:

Nous avons passé deux jours dans notre chambre. À aucun moment, le ménage n’a été fait, le lit n’a pas été fait. Effectivement nous avions été prévenu en anglais qui il y avait des travaux dans l’hôtel mais pas au point de ne pas reconnaître l’entrée. Il est impossible de réserver une place de parking. Le résultat c’est qu’en arrivant il n’y a pas de place pour garer son véhicule. pourquoi tant de mystère alors que nous réservons une chambre il est quand même possible de réserver une place de parking en même temps où est la difficulté.

2026-09-07 • via Nuitee
E
emily • solo_traveller • be
9
2026-09-06 • via Nuitee
S
silva • couple • pt
10
2026-09-06 • via Nuitee
S
Solveig • couple • se
10
Pros:

På utsidan såg det inte så inbjudan ut, men oj så mysigt det var bakom fasaden.
Jag gillade att de erbjöd lokala råvaror och inte massproducerat.
Fina keramik koppar och tallrikar var ett extra plus.

2026-09-05 • via Nuitee