JAM Porto

Hotels
8.7 (2257 reviews)
Rua de Frei Heitor Pinto 67 , Porto , pt

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast management

Categories

Cleanliness
8.28
Some issues mentioned regarding cleanliness, such as crumbs on the floor and inadequate room整理.
Service
9.25
Consistently positive comments about staff being friendly and helpful.
Location
9.29
Great location with easy access to public transport and close to attractions.
Room Quality
8.24
Some concerns about room comfort and natural light, but still clean and comfortable.
Amenities
8.77
Amenities are good, but some were lacking (e.g., bar accessibility, breakfast management).
Value for Money
8.73
Generally good value, though some guests felt breakfast was overpriced.
Food and Beverage
8.28
Breakfast was mentioned positively but had issues with availability.
Overall Experience
8.75
Overall positive experiences but with some notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Accommodation
Experience luxury at Outsite Porto Mouco, a 4-star hotel in Porto offering air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with modern amenities including a flat-screen TV and a safety deposit box for your convenience.

Relaxing Outdoor Spaces
Unwind by our outdoor swimming pool or take a stroll in the tranquil garden and terrace. Enjoy the beautiful surroundings and soak up the sun in style during your stay with us.

Convenient Location
Conveniently located just 800 meters from Campanha Train Station, our hotel is easily accessible. Explore Porto with ease as Sao Bento Metro Station and Train Station are nearby. Book your stay at Outsite Porto Mouco for a memorable experience.

Important information:

Please note that parking is subject to availability upon arrival and cannot be reserved in advance. While we strive to accommodate all guests with parking-inclusive rates, spaces are allocated on a first-come, first-served basis.

The property is not liable for any damages, theft, fire, or other incidents involving vehicles parked on the premises. Guests park at their own risk, and we recommend securing your vehicle and valuables appropriately.

Any damage or loss to the property caused by guests will incur a charge that will be shared and agreed on during check-in up to €250. Damages will be charged to the credit card provided at the check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2257 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
M
Mercedes couple es
7
Pros:

Sitio muy tranquilo

Cons:

Piscina demasiado pequeña.

2026-01-19 via Nuitee
S
Sophia solo_traveller fi
9
2026-01-19 via Nuitee
E
Eva Raquel couple es
10
2026-01-19 via Nuitee
J
Jennifer couple fr
9
Très bel hôtel, emplacement idéal.
Pros:

Le quartier est très calme et toutes les lignes de métro desservent l’arrêt Heroismo. Il n’y a que 15 minutes jusqu’au centre, on peut même y aller à pieds.

L’hôtel propose de nombreux services comme une pièce pour enregistrer des podcasts, une piscine. Des salles de réunion dans lesquelles se trouvent déjà des bouteilles d’eau. Il y a aussi un coworking space et des cabines insonorisées.

Cons:

La buanderie n’a qu’une machine à laver et qu’un sèche linge… trop peu pour autant de personnes. Il faut donc retirer le linge des autres etc
La femme de chambre (bien que très gentille) oublie systématiquement de retirer les serviettes sales alors on termine le séjour avec une dizaine de serviettes. Elle oublie aussi de remettre du papier toilette et du gel douche. Dommage pour un 4 étoiles.

Si le petit déjeuner pouvait varier un peu, cela serait parfait.

2026-01-19 via Nuitee
S
Susy family_with_children pt
9
2026-01-19 via Nuitee
F
Francisco extended_group es
8
2026-01-19 via Nuitee
A
Al solo_traveller gb
10
Comfy and relaxing
Pros:

Very good selection, loved the pastries and mixed fruits

Cons:

I liked everything

2026-01-19 via Nuitee
I
Iva solo_traveller se
9
2026-01-19 via Nuitee
M
Maria extended_group lu
9
Perfeito
Pros:

Limpeza, decoração, espaços, piscina, localização na cidade, simpatia dos funcionários

Cons:

Quartos podiam ter melhor isolamento sonoro. Recebi demasiados emails para o check in online mas quando tentava fazer não funcionava.

2026-01-19 via Nuitee
R
Ruben couple pt
8
2026-01-04 via Nuitee
F
Fernando couple pt
6
Pros:

da localização e tranquilidade do local.
kitchenette muito bem equipada.
informalidade e prestabilidade dos funcionários

Cons:

o acesso ao colchão desajustado. A inexistência de uma cama torna o espaço impossível de ser utilizado por pessoas com problemas, mesmo que ligeiros, de mobilidade. Felizmente nós não temos esse tipo de restrições mas é pouco adequado ter o colchão (confortável) assente num estrado que percorre toda a largura da parede e para onde temos de subir e caminhar para nos podermos deitar.

2026-01-03 via Nuitee
P
Patrick 809230 solo_traveller de
10
2025-12-28 via Nuitee
G
Gonçalo couple pt
9
Aesthetic stay ideal para instagrammers
Pros:

Arquitetura

Cons:

Aquecimento

2025-12-25 via Nuitee
L
Luc & Louise couple ca
10
A gem of a place close to everything
Pros:

We loved everything about this place. When we travel, we look for places that are close to almost everything, clean, compfy and affordable. This place had check marks everywhere. It was close to the train station, close to the metro, close to 2 grocery stores and close to a very good yet very simple restaurant. Since we are avid walkers and runners, all touristic sites were at a fairly good distance. We absolutely loved the vibe of the hotel...a combo of a minimalist/industrial design. For a couple who is 59 & 60 years old, this suited us fine. While we never used the other services of the hotel, I am sure they were excellent.

Cons:

It's not that we didn't like something. We found it strange that nobody was at the front counter. Yet at the same time, we found that cool and none stressful.

2025-12-24 via Nuitee
M
moreira couple pt
7
2025-12-22 via Nuitee
M
Marta solo_traveller pt
9
2025-12-20 via Nuitee
M
Marta solo_traveller pt
9
2025-12-20 via Nuitee
P
Paulo solo_traveller pt
9
2025-12-08 via Nuitee
G
Gonçalo couple pt
10
2025-12-05 via Nuitee
R
Romain couple be
7
Pros:

Très bon petit déjeuner

Cons:

Balcon très petit, entre 4 murs ; très peu, voire pas, de luminosité naturelle directe dans la chambre ; peu de rangement...

2025-12-03 via Nuitee