ibis London Sutton Point

Hotels
ibis
8.2 (2393 reviews)
8 Sutton Plaza Sutton Ct Road Sutton , Sutton , gb

Children allowed

Facilities

Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Maintenance issues in rooms
Service quality concerns

Categories

Cleanliness
7.84
Room is clean and comfortable, but issues with maintenance were noted.
Service
8.31
Some staff were friendly; however, there were concerns about service quality during restaurant visits.
Location
9.35
Excellent location near train stations and city center, very convenient.
Room Quality
7.8
Rooms were comfortable but noticeable signs of aging and thin walls.
Amenities
8.33
Basic amenities are available, but additional features like a fridge were lacking.
Value for Money
8.79
Good price for the service and location, generally aligns with expectations.
Food and Beverage
6.84
Concerns about food quality and service encountered in the restaurant.
Overall Experience
8.31
Generally good experience though there are areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Convenient Location
Located in the heart of London, ibis London Sutton Point offers easy access to top attractions such as The All England Lawn Tennis Club Centre Court and Crystal Palace Park. With the nearest airport just 22 km away, exploring the city is a breeze.

Comfortable Accommodation
Each room at ibis London Sutton Point features a private bathroom, ensuring a relaxing and convenient stay for every guest. The non-smoking property provides a comfortable environment for travelers to unwind after a day of sightseeing.

Helpful Services
The reception staff is dedicated to enhancing your stay by offering valuable tips for navigating the area. Whether it's recommendations for local dining spots or guidance on transportation, count on us to make your visit memorable.

Book your stay at ibis London Sutton Point now for a memorable and convenient London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2393 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
C
Carolina couple pt
9
Pros:

Very confortable. Good breakfast.

2026-06-13 via Nuitee
S
Susan couple gb
10
Very enjoyable the restaurant was very good as were all the staff
Pros:

The staff were very kind and professional

Cons:

The snack bar upstairs didn't have much choice no food only burger

2026-06-13 via Nuitee
S
Sana solo_traveller de
8
Pros:

Die Sauberkeit

Cons:

Die Parkplatz Situation.
Online stand das Parkplätze vorrätig sind aber vor Ort mussten wir 15 Pfund pro Tag extra zahlen und die Tiefgarage hatte keinen direkten Zugang zum Hotel. Wir mussten durch die komplette Tiefgarage und außen herum zum Hoteleingang laufen.

2026-06-12 via Nuitee
C
Charlie extended_group gb
8
2026-06-11 via Nuitee
J
Joe solo_traveller ie
9
IBIS IDEAL
Pros:

Location close to rail service ideal and lots of restaurants and pubs nearby too .
Ideal for Epsom Racecourse
I attended to gf Epsom Derby

Cons:

Only issue was no fried or poached eggs available for breakfast but that was a minor inconvenience. Otherwise excellent and it was very clean hotel - absolutely spotless

2026-06-10 via Nuitee
D
Dieter couple de
7
Pros:

Für ein ein Hozel der Systemgastronomie war das Frühstück sehr gut. Die Zimmergröße ist ebenfalls OK

Cons:

Die Zimmer sind allzu kärglich ausgestattet, keine Ablageflächen/Schränke, kein bequemes Sitzmöbel, nur ein Stuhl im Doppelzimmer

2026-06-10 via Nuitee
D
Darlene solo_traveller au
9
Very comfortable and affordable accommodation.
Pros:

Near all facilities including the train station.
Very comfortable and affordable.
Great breakfast available in restaurant with good views

Cons:

Nothing.

2026-06-08 via Nuitee
M
MC solo_traveller gb
10
2026-06-08 via Nuitee
M
Mark extended_group gb
4
Location weas excellent but the standard of room provided was below par.
Pros:

The location for Epsom races is good - 20 minute taxi away. Convienient to get to meals at various food places around the hotel. Rapid check in process.

Cons:

Room smelt musty and stale. Shower had no shelf for toiliteries - in fact the hotel provided shampoo was by the sink! The TV on the wall was wonky and not moveable. No hand towel provided (only 2 shower towels). Seemed to be missing the attention to detail you expect.

2026-06-08 via Nuitee
M
Margot solo_traveller it
8
2026-06-08 via Nuitee
S
Steve extended_group gb
8
Pros:

Location was perfect, breakfast selection was good

Cons:

Parking is limited, some spaces are small and electric points not all working

2026-06-08 via Nuitee
R
ROBERT extended_group gb
10
2026-06-07 via Nuitee
B
Blankley solo_traveller gb
8
Easy, comfortable stay
Pros:

Location to train into London very good and parking reasonably priced. Options for breakfast covering dairy free options as well, very good.

Cons:

No hand moisturiser but a minor point.

2026-06-07 via Nuitee
K
Kay solo_traveller gb
8
2026-06-06 via Nuitee
O
Olga solo_traveller cy
10
Pros:

The hotel offered everything I needed for my short stay. The room was spacious enough, very clean and perfectly planned. Breakfasts are also fine. So I’ll be happy to come back.

2026-06-05 via Nuitee
N
Naiema couple gb
10
Location was great, lots of space in the room and the bathroom, loved the late checkout.
Pros:

Location was great, does what it says on the tin, lots of space in the room and the bathroom. Loved the late check out, booked last minuted.

Cons:

Cleanliness a 9/10 (bathroom). I'd include a fridge in the room.

2026-06-04 via Nuitee
N
Nicholson solo_traveller gb
8
Cons:

Parking is to expensive where Premier inn just down the road is cheaper and plenty of spaces yours £15 per day Premier £8 , plus found out tmy next stay is £10 cheaper so from now will be staying there

2026-06-04 via Nuitee
V
Victoria couple ch
5
Pros:

Die Lage ist Top

Cons:

Wir waren erst in einem Zwei Bett Zimmer. Es stank massiv nach Rauch. Konnten dann aber wechseln.
Fenster liessen sich nicht öffnen.

2026-06-04 via Nuitee
J
Joana solo_traveller pt
9
2026-06-03 via Nuitee
K
Krzesińska couple pl
8
2026-06-02 via Nuitee