ibis London Sutton Point

Hotels
•
ibis
8.2 (2471 reviews)
8 Sutton Plaza Sutton Ct Road Sutton , Sutton , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Maintenance issues in rooms
Service quality concerns

Categories

Cleanliness
7.84
Room is clean and comfortable, but issues with maintenance were noted.
Service
8.31
Some staff were friendly; however, there were concerns about service quality during restaurant visits.
Location
9.35
Excellent location near train stations and city center, very convenient.
Room Quality
7.8
Rooms were comfortable but noticeable signs of aging and thin walls.
Amenities
8.33
Basic amenities are available, but additional features like a fridge were lacking.
Value for Money
8.79
Good price for the service and location, generally aligns with expectations.
Food and Beverage
6.84
Concerns about food quality and service encountered in the restaurant.
Overall Experience
8.31
Generally good experience though there are areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Convenient Location
Located in the heart of London, ibis London Sutton Point offers easy access to top attractions such as The All England Lawn Tennis Club Centre Court and Crystal Palace Park. With the nearest airport just 22 km away, exploring the city is a breeze.

Comfortable Accommodation
Each room at ibis London Sutton Point features a private bathroom, ensuring a relaxing and convenient stay for every guest. The non-smoking property provides a comfortable environment for travelers to unwind after a day of sightseeing.

Helpful Services
The reception staff is dedicated to enhancing your stay by offering valuable tips for navigating the area. Whether it's recommendations for local dining spots or guidance on transportation, count on us to make your visit memorable.

Book your stay at ibis London Sutton Point now for a memorable and convenient London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2471 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
T
Tracey • solo_traveller • gb
9
Family time within easy reach
Pros:

Location

Cons:

Carpets are worn in corridors and give a lower feel for the whole building

2026-07-25 • via Nuitee
S
Sue • couple • gb
8
Just what we expected and needed after a stressful day.
Pros:

Breakfast area a bit cramped. Selection was good, staff were helpful.
(That's all, I'm not going to add superfluous words just to satisfy your AI's requirements)

Cons:

No sky visible from our room. That's OK for 1 night, and daylight did come in.

2026-07-24 • via Nuitee
A
Adam • couple • gb
4
Cons:

Window didn’t open no air con very hot

2026-07-24 • via Nuitee
M
mariona • couple • es
8
Muy correcto
Pros:

Un hotel muy correcto, cama muy cómoda y todo muy limpio. La zona nos iba bien para visitar a un familiar. El desayuno muy completo y correcto.

Cons:

Falta de toallas y de gel de ducha.

2026-07-23 • via Nuitee
D
Dennis • solo_traveller • gb
7
Pros:

The breakfast was good.

Cons:

The bed isn't comfortable at all. It makes my back hurt.

2026-07-19 • via Nuitee
A
Anduena • couple • ch
7
Nice place also the breakfast option was good.
Pros:

The furniture was quite nice.

Cons:

The bathroom cannot be locked.

2026-07-19 • via Nuitee
K
KIN • solo_traveller • gb
8
2026-07-18 • via Nuitee
S
Sahar • extended_group • sa
2
2026-07-18 • via Nuitee
C
Christine • couple • gb
5
Never again
Pros:

Location to family

Cons:

Room very dark and breakfast not very good

2026-07-18 • via Nuitee
L
Linda • couple • gb
5
Get a new Head Housekeeper
Pros:

The hotel was in a perfect location for local facilities and train and bus services

Cons:

The housekeeping standards were not good. Very dusty room that was not cleaned even after we complained. Little things like tea and coffee not being topped up daily and stains on the carpet just added to our disappointment

2026-07-14 • via Nuitee
S
Stephen • solo_traveller • gb
10
Sutton Ibis review
Pros:

It is a very quiet location, perfect for relaxation.
The staff are incredibly friendly and the food is excellent

2026-07-12 • via Nuitee
J
JuliaVirg • solo_traveller • qa
9
Great location, cozy rooms and efficient service
Pros:

Modern room and very practical

Cons:

The long corridors are not practical if you have a lot of luggage. Breakfast quality can be improved but the basic is there and options too.

2026-07-12 • via Nuitee
S
stéphane • family_with_children • fr
8
Une excellente solution hôtelière pour une visite à Londres.
Pros:

Bien situé pour aller à Londres. Des chambres calmes et confortables.

Cons:

Il manque un coin "cozy" pour pouvoir se détendre et échanger entre amis. La moquette des couloirs mériterait d'être remplacée.

2026-07-12 • via Nuitee
R
Reece • solo_traveller • gb
5
Pros:

Location was good.

Cons:

Room hadn't been cleaned that well crumbs on the table and water marks in the bathroom.

2026-07-12 • via Nuitee
B
Beverley • couple • gb
10
Pros:

The shower was one of the best I've ever used

Cons:

It was a bit difficult to work out where the entrance was!

2026-07-12 • via Nuitee
C
Christopher • couple • gb
9
Delightful.
Pros:

Perfect sleeping conditions. Silent, air conditioned.

Cons:

Maybe a bit far out from central london.

2026-07-11 • via Nuitee
C
chris • solo_traveller • gb
10
Pros:

Very well equipped room that was modern and clean. Staff were friendly and helpful

2026-07-11 • via Nuitee
C
Christopher • couple • gb
9
Highly recommended!
Pros:

Friendliness of staff.

Cons:

Nothing, it was excellent

2026-07-11 • via Nuitee
D
Denis • solo_traveller • ie
10
2026-07-11 • via Nuitee
H
Hartley • solo_traveller • gb
8
Pros:

Location and comfortable bed.

Cons:

Shower stall not cleaned very well fusty smell on entering room. Draught cola disgusting and quite pricey

2026-07-10 • via Nuitee