Hotel247

Cv

I liked the fact that the air con was able to keep the room warm, the water was hot too as it is winter. We also got extra blankets incase we feel cold.

Everything was fine but the issue of buying myself water it was something else if was soft drink I understand but water please think twice and do better 🙏

- bathroom has not a real door and the ventilator is super loud
- good quality is not good
- price is too high for the quality you get
- it is quiet but located directly next to the road
- no elevator
- everything seems to be very old and has not been renovated for a long time…

+ check-in 24/7
+ staff is friendly

We have stayed at Hotel 247 in White River several times as it is well located, but also has friendly helpful staff and a lovely garden and pool area near their restaurant - and is competitively priced.

Very average hotel, my sleep was ruined by the staff having loud conversations at 04:00am right by my door non stop till breakfast time

Great service the standard of the room was also great. Please have a look at the TV channels, some are not clear while you can also consider adding local content and sport. The shower drain did not properly work as well on Room 101.

Great place to stay if you are visiting White River area

The hotel is conveniently located, and rooms and amenities are functional, neat and comfortable. Breakfast was scrumptious (despite load shedding), but some very noisy guests spoiled the evening somewhat.

Terrible experience. I booked 2 nights using my British Airways Avios. On arrival no booking could be found. I produced booking confirmation and we were allocated a room.
Next day we were phoned continuously for information as the had no knowledge of BA Avios. When we returned for the 2nd night I was again asked for reservation confirmation, I was asked to email to 2 different email addresses. They insisted they were not listed by BA. I went onto the BA website and showed them I could make a booking for the next night. I was then asked to pay and I explained again that account was paid using loyalty points.
Next morning I checked out and was presented with a bill for over R2000. Incidentally on the desk it was advertised at R990 a night so even if I had paid, I was being screwed.
I refused to pay, again producing proof that it had been booked through Avios.
I left and the gate was locked and they refused to let me drive out.
Numerous unsuccessful attempts were made to contact BA in SA, UK and USA.
Eventually after about an hour I managed to get hold of someone higher up the food chain and I was able to leave.
Made to feel like a criminal, missed an important appointment and threw money away on unnecessary phone calls.
One thing for sure is that they will never see me again

Great stay. Reasonably pticed hotel. Good food.

My room was impeccable, and oh so comfy. The amenities offered are amazing and it was so cool to chill by the Boma. The food was well prepped and so tasty. I especially enjoyed the breakfast buffet. Thanks to all for the awesome service

The hotel is basic but the service is excellent, friendly staff and great breakfast. The rooms were clean but the guests can do with a bar fridge as Nelspruit can get hot .It was a short stay and will be back .

Rooms are not sound proof at all. So you hear all the movement during the night, no sleep.
You have to pay your cappucino at breakfast even though breakfast is included in your night stay.
No mini fridge in your room....

Every thing was wonderful. rooms venue food and staff. It was my 40th birthday and will always remember it because of the way the staff made me feel for the whole weekend. Will always do functions there.

This is a basic hotel with everything you need for a short stay. Rooms are clean, reception helpful and it has an onsite restuarant and pool. We will galdly stay here again next time we are in the area.

The street and town don't do it justice. From outside you would this naaaah but once you walk into the reception area you can see that it's very clean, newly revamped and the receptionist was very friendly and helpful. Across the reception is the relaxing pool area and restaurant were one can have pool side sunset drinks or their delicious buffet breakfast in the morning. The bar men and waiters were also super friendly. The experience here with worth more than 5 star. My sister and I really enjoyed this stop over on the long weekend roadtrip.

The atmosphere is excellent. I really enjoyed my stay all the time that I visit especially the meals are just a slice above the best. I intend to visit White River with my family and expect to book accommodation with you

Reception was very friendly and helpful. We went out early in the morning and breakfast packs were arranged and ready. Service excellent. Every day we were got a surprise gift at reception. Very handy.

1st thing that turned me off was the reception.
It looked like a back packers, small reception area with offices that took reception area space.
The smell that came from the corridors was bad. Carpet is dirty and smelling bad.
The room was just fine.
The restaurant is also dirty, with the same brown, dirty carpet.
The staff was so great they deserve 5 star. but was so disappointed by the hotel.
It needs a serious renovation.