Days Inn by Wyndham Playa del Carmen

Hotels
•
Days Inn
8.8 (736 reviews)
No. Int. S/N, Calle 12 Bis con 30 avenida Norte , Playa del Carmen , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Facilities need updating

Categories

Cleanliness
8.05
There are mentions of humidity issues, old facilities, and deteriorated towels.
Service
9.55
Overall positive remarks about the staff being friendly and helpful.
Location
9.55
Proximity to local amenities and points of interest is consistently praised.
Room Quality
8.05
Mention of issues like dampness and missing amenities affects perception.
Amenities
8.55
Some facilities like pools are available, but overall commentary is mixed.
Value for Money
9.05
Guests feel that despite issues, the quality matches the price point.
Food and Beverage
8.55
Positive comments about breakfast service, but overall satisfaction may vary.
Overall Experience
9.05
Despite the negatives, many enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:05

Property Description

Central Location in Playa del Carmen
Hotel 12 BEES by Kavia is ideally situated in the heart of Playa del Carmen, offering guests easy access to the city's attractions and beaches.

Comfortable Rooms and Outdoor Pool
The hotel provides air-conditioned rooms with essential amenities such as flat-screen TVs, private bathrooms, and cozy bedding. Guests can also enjoy a refreshing dip in the outdoor swimming pool.

Convenient Facilities and Services
With free WiFi, a terrace, and a 24-hour front desk staff fluent in English and Spanish, Hotel 12 BEES ensures a comfortable and hassle-free stay for all guests.

Book your stay at Hotel 12 BEES by Kavia for a memorable experience in Playa del Carmen.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.


Please note that only dogs up to 5 kg (11 lbs) are allowed, subject to an additional nightly fee. Guests must notify the property in advance to request approval before traveling with a pet. A valid vaccination record must be presented at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 736 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
rosanna • family_with_children • it
8
Basta poco ...
Pros:

Struttura datata, semplice ma in posizione tranquilla a 10 minuti a piedi dalla animata 5 avenue. Bello lo spazio relax con piscina, bar e ristorante sul roof. Comodo il bar nello spazio della reception.

Cons:

Camere con cattivo odore di muffa sprigionata dai cassettti in legno dell'armadio da renderli inutilizzabili (consiglio alla direzione di toglierli).

2026-02-14 • via Nuitee
S
Smidger • family_with_children • gb
7
Pros:

Fabulous bed

Cons:

Only one small towel provided, not in great condition and pool towels (which required a deposit to secure) were not always available.

2026-02-13 • via Nuitee
D
DAINORA • family_with_children • lt
8
2026-02-12 • via Nuitee
E
Eduardo Andrés • family_with_children • cl
10
Mi estadía en 12 bees
Pros:

Lo mejor fue la limpieza y la atención del personal. Además la ubicación, está cerca del centro y de supermercado además relativamente cerca de la playa

Cons:

Que estaban haciendo arreglos y comenzaban a hacer ruido muy temprano

2026-02-12 • via Nuitee
H
Hannaburg • family_with_children • ca
6
2026-02-11 • via Nuitee
D
Dominik • solo_traveller • de
3
It was ok
Pros:

Special thx to the nighguard giving me his water when i really needed some in the middle of the night

Cons:

Location out of the center, no english speaking

2026-02-11 • via Nuitee
A
ARMANDO • solo_traveller • mx
10
Pros:

Hospitalidad

Cons:

Sin comentarios

2026-02-11 • via Nuitee
S
Sylviane • couple • fr
6
Pros:

Bof!

Cons:

Pas de fenêtre dans la chambre. Linge de toilette sale. Odeur nauséabonde dans la chambre. Petit déjeuner restreint à sa plus simple expression.

2026-02-11 • via Nuitee
R
Romain • solo_traveller • fr
6
2026-02-11 • via Nuitee
B
Beatrice • family_with_children • fr
4
Ont peut mieux faire surtout qu il etait exigent sur la propreté des draps et des serviettes
Pros:

Le fait que l.ont etait pas loin de la plage et des bus ADO et delà 5 avenue

Cons:

Les serviettes etait taches il avait des cheveux sur le lavabos le personnes ne dialogue que en espagnole pas possible d ouvrir la fenêtres

2026-02-10 • via Nuitee
J
Joachim • family_with_children • de
6
Pros:

Warmes Wasser in der Dusche und unkomplizierte Abwicklung. Ausserdem ist das Hotel (Motel) in einer ruhigen Nebenstrasse. Bei mir ging die Klimaanlage, Safe etc. nicht. Der Service war sofort da und hat fast alle Sachen beheben können.

Cons:

Es ist sehr beengt, kein Fenster zum lüften. Sehr dunkel. Das kann bei extremer Hitze aber vielleicht auch ein Vorteil sein.

2026-02-10 • via Nuitee
P
Paulina • couple • cl
7
Buena relación precio-calidad
Pros:

Está relativamente céntrico, podías llegar caminando a la quinta avenida. Cerca hay un Wallmart y otros supermercados más baratos. Si solicitabas algo (como secador de pelo o cobertor) te atendían rápidamente. Dispone de aire acondicionado y televisor. La cama cómoda (aunque depende del gusto)

Cons:

La habitación olía a humedad (pero nos dimos cuenta que no era solo la nuestra, así que no podíamos pedir un cambio). El olor era soportable, pero igual se sentía. El no tener secador de pelo personal para la habitación no fue muy agradable.

2026-02-10 • via Nuitee
S
Sammy Dook • family_with_children • mx
6
Good but some areas to improve
Pros:

Location and parking availability, bed is comfortable

Cons:

Badly stained towels, humidity smell in the room, really loud noise from staff next to our window in the early morning, not even a blanket

2026-02-09 • via Nuitee
K
Karina • solo_traveller • us
1
Cheap motel vibe
Pros:

The location because it was close to Walmart

Cons:

It was dirty, when I was given the room. There were boogers on the wall.. the shower barely functioned and it was a really small shower.. I felt scammed.

2026-02-09 • via Nuitee
K
Karina • solo_traveller • us
1
2026-02-09 • via Nuitee
C
Cherhal • family_with_children • ca
6
Pros:

Le " roof " bar resto, petit café bistro. Dessert.

Cons:

Le bruit. Et le WI-FI...!

2026-02-08 • via Nuitee
S
Sean • couple • ie
6
Low cost and good location but not the best stay
Pros:

The staff were very friendly. It was cheap and in a good location.

Cons:

The shower was broken and impossible to turn off fully despite closing the handles as much as possible. The water still flowed out quite a lot constantly, making it hard to fall asleep at night with the noise from it. The shower door also leaked causing the floor to get soaked after every shower. The windows collected huge amounts of condensation, which flowed onto the floor creating pools of water.

2026-02-08 • via Nuitee
M
maria pia • solo_traveller • it
6
2026-02-08 • via Nuitee
K
Karine • couple • fr
8
Bon rapport qualité prix
2026-01-31 • via Nuitee
A
Armando • family_with_children • mx
10
2026-01-31 • via Nuitee