AC Hotel by Marriott Tenerife

Hotels
•
AC Hotels by Marriott
8.7 (2209 reviews)
Calle Candelaria 31 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited food choices

Categories

Cleanliness
8.28
The cleanliness of the hotel was mentioned to be adequate but with issues around breakfast management and room servicing.
Service
9.25
Staff were friendly and made efforts to assist guests, though some were noted to be overwhelmed.
Location
9.79
The location received positive mentions for being central and convenient for travel.
Room Quality
8.74
Rooms were described as nice but with issues regarding noise and views depending on placement.
Amenities
8.27
The rooftop area had potential but was criticized for noise and lacking proper heating.
Value for Money
7.73
Reviews indicated some feeling that hotel pricing did not reflect the overall quality experienced.
Food and Beverage
8.28
Breakfast was appealing but criticized for the lack of staff and food availability.
Overall Experience
9.25
Generally a satisfactory stay though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:19

Property Description

Luxurious Accommodation with Modern Amenities
AC Hotel by Marriott Tenerife, located in Santa Cruz de Tenerife, offers a premium experience with air-conditioned rooms, city views, and top-notch facilities like a fitness center and outdoor pool.

Delicious Dining Options
Indulge in a delightful culinary journey at the hotel's restaurant serving Mediterranean cuisine, with special dietary options available. Start your day with a scrumptious continental breakfast.

Convenient Location and Nearby Attractions
Explore popular attractions like Tenerife Espacio de las Artes and Auditorio de Tenerife, all within reach. With free bikes available, you can easily navigate the city and enjoy the beautiful Caleta de Negros Beach nearby.

Experience luxury and comfort at AC Hotel by Marriott Tenerife. Book now for an unforgettable stay in Santa Cruz de Tenerife!

Important information:

The pool and rooftop may be unavailable for private events. In that case we offer food service in the AC Lounge.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2209 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 9.25
E
Ernest • solo_traveller • de
7
2026-03-14 • via Nuitee
D
Daniel • couple • es
10
2026-03-13 • via Nuitee
A
ANISIO • couple • es
9
Muy buena. Instalaciones y servicios exelentes. Ubicación ideal
Pros:

La ubicación.

Cons:

En el desayuno podrian poner a disposición salchichas y huevos fritos o revuelto de tortilla sin tener que pedirlo aunque no variara el precio

2026-03-13 • via Nuitee
M
Manolache • family_with_children • ro
9
Pros:

Personal amabil,curățenie,mic dejun destul de variat,locație buna.

Cons:

Fereastra da într-un interior..nu au nici o vedere..dar ..probabil că așa am ales camera.

2026-03-13 • via Nuitee
H
Herdis • couple • es
8
2026-03-11 • via Nuitee
F
Frank • family_with_children • de
8
2026-03-10 • via Nuitee
R
Rotete • family_with_children • de
10
Pros:

Sehr schönes Hotel mit perfekter Lage

2026-03-09 • via Nuitee
M
Martina • couple • sk
10
Pros:

Všetko super. Ideálny hotel na prenocovanie cestovateľov ktorý sa chystajú na plavbu loďou. Loď na ktorej sme mali týždňovú dovolenkovú plavbu sme mali na pešo od hotela cca 400 m .

2026-03-09 • via Nuitee
K
Klaus • couple • de
9
2026-03-09 • via Nuitee
V
Vesna • family_with_children • hr
9
2026-03-09 • via Nuitee
F
Francisco Perera • family_with_children • es
8
Pros:

Atención muy buena

Cons:

Nada que objetar

2026-03-09 • via Nuitee
R
Ristić • family_with_children • rs
4
2026-03-08 • via Nuitee
C
Claude • couple • ma
9
ça c'est de l'hôtellerie
Pros:

top confort et petit dej

Cons:

chambres exposées rue piétonne un peu bryantes

2026-03-08 • via Nuitee
M
MiguelTr • couple • es
9
Pros:

Me sorprendió mucho el restaurante del rooftop

Cons:

No había escobilla para el váter

2026-03-07 • via Nuitee
F
frank • solo_traveller • nl
9
Good value for money in centrer of Santa Cruz
Pros:

Location, facilities

2026-03-06 • via Nuitee
A
Anita • couple • pl
10
Ogolnie bardzo polecam, hotel wart swojej ceny.
Pros:

Lokalizacja hotelu bardzo dobra, miły personel, bardzo wygodne łóżka, butelka wody dla każdego gościa, deska do prasowania i żelazko.

Cons:

Widok z okna, klaustrofobiczny. W łazience wanna z wysokim progiem, dla osób z ograniczoną sprawnością ruchową bardzo problematyczna.

2026-03-06 • via Nuitee
J
Julie • family_with_children • fr
7
Pros:

Localisation de l'hôtel, déco soft

Cons:

Parking très étroit, hyper galère pour rentrer la voiture de location, pas de brosse à wc ds la chambre

2026-03-05 • via Nuitee
B
Bernd • solo_traveller • de
9
Gerne wieder
Pros:

Zentrale Lage zum Cruise Terminal

2026-03-04 • via Nuitee
C
carol • couple • us
10
Comfortable and convenient
Pros:

Very close to cruise ship port (walkable), and walking streets. Still quiet.

2026-03-04 • via Nuitee
D
Dianne • solo_traveller • gb
10
Pros:

Great location. Lovely hotel with a nice room, good shower and comfy bed.

Cons:

It was quite expensive.
The noise from the carnival went on outside till 6am. It was unbelievably loud

2026-03-03 • via Nuitee