AC Hotel by Marriott Tenerife

Hotels
•
AC Hotels by Marriott
8.7 (2499 reviews)
Calle Candelaria 31 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited food choices

Categories

Cleanliness
8.28
The cleanliness of the hotel was mentioned to be adequate but with issues around breakfast management and room servicing.
Service
9.25
Staff were friendly and made efforts to assist guests, though some were noted to be overwhelmed.
Location
9.79
The location received positive mentions for being central and convenient for travel.
Room Quality
8.74
Rooms were described as nice but with issues regarding noise and views depending on placement.
Amenities
8.27
The rooftop area had potential but was criticized for noise and lacking proper heating.
Value for Money
7.73
Reviews indicated some feeling that hotel pricing did not reflect the overall quality experienced.
Food and Beverage
8.28
Breakfast was appealing but criticized for the lack of staff and food availability.
Overall Experience
9.25
Generally a satisfactory stay though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:19

Property Description

Luxurious Accommodation with Modern Amenities
AC Hotel by Marriott Tenerife, located in Santa Cruz de Tenerife, offers a premium experience with air-conditioned rooms, city views, and top-notch facilities like a fitness center and outdoor pool.

Delicious Dining Options
Indulge in a delightful culinary journey at the hotel's restaurant serving Mediterranean cuisine, with special dietary options available. Start your day with a scrumptious continental breakfast.

Convenient Location and Nearby Attractions
Explore popular attractions like Tenerife Espacio de las Artes and Auditorio de Tenerife, all within reach. With free bikes available, you can easily navigate the city and enjoy the beautiful Caleta de Negros Beach nearby.

Experience luxury and comfort at AC Hotel by Marriott Tenerife. Book now for an unforgettable stay in Santa Cruz de Tenerife!

Important information:

The pool and rooftop may be unavailable for private events. In that case we offer food service in the AC Lounge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2499 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 9.25
P
Patricia Maria • couple • es
8
2026-07-18 • via Nuitee
M
María • solo_traveller • es
8
2026-07-17 • via Nuitee
M
Miriam • solo_traveller • es
9
2026-07-17 • via Nuitee
A
Alberto Garcia Gomez • solo_traveller • de
9
Experiencia perfecta !!
Pros:

El personal muy amable, la ubicación no puede ser mejor, al lado de la plaza de España, el desayuno perfecto, todo de calidad y sin ser un buffet exagerado. Te cocinan caliente en el momento.
La habitación para una persona es perfecta. Sin ningún ruido.
Sin duda si el precio cuadra me alojare de nuevo.

Cons:

La unica pega que pondria es que no tenga un parking en el edificio. Pero tienes un parking publico muy cerca.

2026-07-17 • via Nuitee
C
Cristina • solo_traveller • gb
8
Confortable hotel in town center
Pros:

Modern hotel in town center.

Cons:

Parking is only suitable for very small cars

2026-07-17 • via Nuitee
L
Lawrence • solo_traveller • es
9
2026-07-17 • via Nuitee
S
Sara • couple • es
10
Para repetir
Pros:

Todo estupendo, las instalaciones, la ubicación y el maravilloso desayuno

2026-07-17 • via Nuitee
A
ALBERTO • extended_group • es
8
Una buena opción en el centro de Santa Cruz
Pros:

Ubicación limpieza amabilidad del personal.

Cons:

La cama supletoria incomoda.

2026-07-16 • via Nuitee
P
Paqui • couple • es
10
Comodidad
Pros:

La amabilidad de los trabajadores!

Cons:

Cambiaría los geles y champú del baño!
No huelen y no son nada agradables cuando los utilizas!

2026-07-16 • via Nuitee
J
Jorge • solo_traveller • es
7
Pros:

Desayuno y terraza

Cons:

Check in y check out lentísimos, personal con poca experiencia

2026-07-16 • via Nuitee
T
Tatiana • extended_group • es
9
2026-07-15 • via Nuitee
S
Serhii • solo_traveller • ua
5
2026-07-15 • via Nuitee
M
Mary • solo_traveller • es
9
Pros:

Su terraza y las camas muy cómodas

2026-07-15 • via Nuitee
N
Nadezhda • couple • es
9
2026-07-14 • via Nuitee
J
Jason • couple • pt
10
2026-07-14 • via Nuitee
V
Vladimir • couple • lt
10
Pros:

Great hotel. Would recommend to everyone. Location, cleanness, comfort - all superb

Cons:

It would help if personnel at the rooftop bar could be just a little bit friendlier

2026-07-13 • via Nuitee
M
Mariano Lorenzo • solo_traveller • es
9
Pros:

Todo excelente hasta la decoración.

Cons:

La habitación en general

2026-07-13 • via Nuitee
M
Mercedes • couple • es
9
Expectacular
Pros:

La ubicación
La limpieza
La amabilidad del personal

Cons:

Nada

2026-07-12 • via Nuitee
M
Maggie • couple • es
10
Excellent location and really nice hOtel
Pros:

Greeting by reception staff was friendly, helpful and genuine, made you feel like a valued customer without effort.
The rooms were really tastefully decorated, the bed was very comfortable and bed lined was of a good standard.
The toiletries provided were also a good, recognisable, brand.
The location was excellent just a 2 minute walk into the main shopping area. Really enjoyed our stay

Cons:

It’s a personal thing, but I don’t like glass bathroom doors that don’t close properly, but I understand this was a design element. It didn’t detract from the quality of the room, just a personal,thing.

2026-07-12 • via Nuitee
M
María Guillermina • solo_traveller • es
10
2026-07-12 • via Nuitee