AC Hotel by Marriott Tenerife

Hotels
•
AC Hotels by Marriott
8.7 (2391 reviews)
Calle Candelaria 31 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited food choices

Categories

Cleanliness
8.28
The cleanliness of the hotel was mentioned to be adequate but with issues around breakfast management and room servicing.
Service
9.25
Staff were friendly and made efforts to assist guests, though some were noted to be overwhelmed.
Location
9.79
The location received positive mentions for being central and convenient for travel.
Room Quality
8.74
Rooms were described as nice but with issues regarding noise and views depending on placement.
Amenities
8.27
The rooftop area had potential but was criticized for noise and lacking proper heating.
Value for Money
7.73
Reviews indicated some feeling that hotel pricing did not reflect the overall quality experienced.
Food and Beverage
8.28
Breakfast was appealing but criticized for the lack of staff and food availability.
Overall Experience
9.25
Generally a satisfactory stay though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:19

Property Description

Luxurious Accommodation with Modern Amenities
AC Hotel by Marriott Tenerife, located in Santa Cruz de Tenerife, offers a premium experience with air-conditioned rooms, city views, and top-notch facilities like a fitness center and outdoor pool.

Delicious Dining Options
Indulge in a delightful culinary journey at the hotel's restaurant serving Mediterranean cuisine, with special dietary options available. Start your day with a scrumptious continental breakfast.

Convenient Location and Nearby Attractions
Explore popular attractions like Tenerife Espacio de las Artes and Auditorio de Tenerife, all within reach. With free bikes available, you can easily navigate the city and enjoy the beautiful Caleta de Negros Beach nearby.

Experience luxury and comfort at AC Hotel by Marriott Tenerife. Book now for an unforgettable stay in Santa Cruz de Tenerife!

Important information:

The pool and rooftop may be unavailable for private events. In that case we offer food service in the AC Lounge.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2391 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 9.25
N
noelia del pilar • solo_traveller • es
8
Detalle cn el cliente
Pros:

La habitacion..aunque le falto la escobilla para el baño..super importante

Cons:

Que los productos que tenian en la nevera de la habitacion..habia que pagarlo....

2026-05-02 • via Nuitee
G
gisele • couple • ca
10
Ce fut une semaine agréable.
Pros:

La terrasse au 6 e étage avec la piscine.
Et aussi le bar resto. Le déjeuner était très gourmand. Cet hôtel était très propre. Le personnel très courtois. A recommander.

Cons:

Rien

2026-05-01 • via Nuitee
M
María Capilla • couple • es
9
2026-05-01 • via Nuitee
X
Xavier • couple • ca
7
Pros:

Confortable mais chambre un peu étroite pour des nord-américains.

Cons:

Le stationnement souterrain est en fait le meilleur endroit pour accrocher sa voiture.

2026-05-01 • via Nuitee
M
Michiel • solo_traveller • nl
8
2026-04-30 • via Nuitee
C
Carmen • solo_traveller • ch
10
2026-04-30 • via Nuitee
D
Del Rosario • couple • es
10
2026-04-30 • via Nuitee
A
Anna • extended_group • it
10
2026-04-29 • via Nuitee
G
George • solo_traveller • fr
4
Pros:

Propre

Cons:

L'accueil a l'arrivée

2026-04-29 • via Nuitee
M
Marianthe • couple • us
9
2026-04-29 • via Nuitee
E
Eric • couple • gb
10
Great location . Lovely clean modern hotel.
Pros:

It was okay.

Cons:

Didnt adverise that you could get eggs cooked hot ie omelette or poached. Filter coffee maybe a better alternative to current machines.

2026-04-27 • via Nuitee
S
Stjepan • couple • hr
9
Čisto, uredno i dobra cijena obzirom da je hotel u centru grada.
Pros:

Doručak je skroman.

2026-04-27 • via Nuitee
R
Robin • solo_traveller • gb
9
2026-04-27 • via Nuitee
K
Kathleen • couple • gb
10
Pros:

The location was excellent. Room very clean and had everything required. Nice bathroom and bedroom. Lots of space for everything.
Would definitely book again

2026-04-27 • via Nuitee
M
Michele • couple • it
9
Bell’hotel consigliato vivamente
Pros:

Centralissimo
Struttura moderna, accogliente, ben arredata
Camera pulita, moderna, letto comodo
Buona colazione abbondante e varia
Staff molto amichevole (soprattutto Michelle) e competente

2026-04-26 • via Nuitee
A
Ana • solo_traveller • es
9
Pros:

Ubicación
Limpieza

Cons:

Habitación interior un poco oscura

2026-04-26 • via Nuitee
C
Carmen • solo_traveller • es
10
Perfecto
Pros:

Me gusto todo el personal de limpieza
La amabilidad del personal recepcionistas etc...
La ubicación todo genial

2026-04-26 • via Nuitee
A
alexis • solo_traveller • us
10
Pros:

Very good.

2026-04-26 • via Nuitee
A
András • solo_traveller • hu
6
2026-04-25 • via Nuitee
K
Keith • solo_traveller • gb
9
Pros:

Location. Especially during the festival.

2026-04-25 • via Nuitee