Home2 Suites by Hilton Kalamazoo Downtown

Hotels
Hilton Worldwide
8.8 (176 reviews)
303 North Rose Street, Kalamazoo, Michigan, 49007 , Kalamazoo , US

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Designated smoking area
Wheelchair accessible
Picnic area
Elevator
Fitness facilities
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Rude service
Noise issues
Limited breakfast options
Room assignment issues

Categories

Cleanliness
8.86
Reviews generally indicate clean rooms, with some mentions of issue with bedding.
Service
8.33
Mixed reviews about service; some staff were friendly, while one review mentioned a rude front desk experience.
Location
8.87
The hotel is conveniently located downtown, close to restaurants and bars, though there are mixed feelings about safety.
Room Quality
8.82
Rooms were generally described as spacious and comfortable, but some issues with noise and amenities.
Amenities
9.15
Positive mentions of outdoor space and breakfast, though options could be improved.
Value for Money
8.71
Overall value seems good with cleanliness and comfort justifying the stay.
Food and Beverage
8.56
Breakfast was appreciated but noted for lacking variety.
Overall Experience
9.13
Many reviews indicated a good overall experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:49

Property Description

Luxurious Amenities
Indulge in the indoor pool, fitness center, and complimentary Wi-Fi. Enjoy a relaxing picnic in the outdoor area equipped with barbecue grills.

Convenient Facilities
Benefit from the business center, 24-hour front desk, and safe deposit box. Self-parking is available for your convenience.

Comfortable Accommodations
Relax in one of the 106 guestrooms featuring kitchenettes and smart televisions. Experience daily housekeeping and enjoy separate sitting areas for added comfort.

Immerse yourself in the vibrant city of Kalamazoo with a stay at Home2 Suites by Hilton Kalamazoo Downtown. Book now to experience convenience and luxury during your visit!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 176 reviews
Cleanliness: 8.86
Service: 8.33
Location: 8.87
Room Quality: 8.82
Amenities: 9.15
Value for Money: 8.71
Food and Beverage: 8.56
Overall Experience: 9.13
K
Katrina
10
Nice Hotel
Pros:

Very clean and very spacious room. Super comfy bed. Friendly front desk staff.

2025-09-28 via Nuitee
J
Jennifer
10
Pros:

Nice stay in Downtown Kalamazoo. I was very happy to see no styrofoam at the free breakfast.

2025-09-28 via Nuitee
E
Ethan
10
Pros:

A nice place to stay in Kalamazoo, breakfast could have used some more options.

2025-09-24 via Nuitee
C
Catherine
10
Pros:

The staff was very friendly and helpful. The breakfast was good but not great. The room was comfortable and quiet. The outdoor space was great. I highly recommend this hotel.

2025-09-22 via Nuitee
L
Leslie
6
Pros:

Room was great! The front desk staff was HORRIBLE!!! Very rude at check in. After I gave him my id and my credit card he had me checked in under someone else’s name. When I asked for parking information he was extremely vague and never even gave me directions to my room. I asked at check out to speak to someone and he told me he was the only staff I could talk to. At 930 am on a Thursday ??

2025-09-18 via Nuitee
J
Jonathan
8
Pros:

Very nice hotel

2025-09-14 via Nuitee
J
Josh
10
Hockey Stay
Pros:

Nice hotel downtown, close to restaurant and bars. The neighborhood is overwhelmed with the homeless population so traveling outside alone is not recommended, however with a group it was fine.

2025-09-08 via Nuitee
V
Verified traveler
4
Did not have the room we booked
Pros:

We booked a King suite with a separate bedroom and when we arrived we were told that they did not have that type of room so we were given a 2 queen suite without a separate bedroom. We purposefully booked a separate bedroom so that our children could sleep in separate rooms and not keep each other awake. Since we all had to share one room we did not get a very good night of sleep.

2025-09-05 via Nuitee
N
Ninonska family
8
Pros:

Good

2025-09-05 via Nuitee
V
Vina family
8
Pros:

The coffee machine in our room did not work

2025-09-03 via Nuitee
D
Dorian l Yoder
8
Pros:

We lovwd wvweything about our stay. The staff was amazing.. the room was great.. we were disappointed in the wyaliry of the bed linens.. a comforter would have been nice. The blankets wete only hospital quality .. overall we loved ot but the bedding needs upgeaded. Id give it a 6 star review if when we tetirn they have upgraded. Its within waling distance to the outdoor mall. Eat at HUBs..great place.. drive 10 minitutes to 43latitude brewery . You qont ve disjointed..

2025-09-01 via Nuitee
B
Bruce
6
Pros:

Nice hotel. Very noisy in room. Voices in the hall were loud in the room. A/C didn't work properly. Was warm in room.

2025-08-24 via Nuitee
A
Aldo family
8
Pros:

Very nice area

2025-08-24 via Nuitee
M
Megan family
4
Pros:

Ok

2025-08-22 via Nuitee
R
Renee partner
8
Pros:

Our room was just beautiful and looked newly renovated. The breakfast was quite good for being free. Parking in the structure was a block away. The property itself was slightly hard to find as two hotels occupy one building, but it all worked out

2025-08-22 via Nuitee
V
Verified traveler
8
Pros:

Our stay was great. I was told I would receive an email receipt for my stay, and have not received it yet.

2025-08-20 via Nuitee
S
Scott partner
10
Pros:

The room was very spacious, comfortable and clean. The only less desirable things were that the bathroom does not have enough lighting and we had a bit of a problem with the validation ticket for the parking garage. Other than that, it was a great stay!

2025-08-20 via Nuitee
S
Stephanie family
10
Pros:

Nice stay. Rooms were great.

2025-08-19 via Nuitee
A
Audra family_with_children
10
Pros:

Love the friendly staff and hotel amenities!

2025-07-30 via Nuitee
M
Mary
10
Pros:

Nice, spacious, clean room. The hotel is in a good location.

2025-07-25 via Nuitee