Holiday Inn Express Düsseldorf - Hauptbahnhof by IHG

Hotels
•
Holiday Inn Express
8.2 (19789 reviews)
Moskauer Strasse 30 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location and breakfast
Cons:
Cleanliness issues
Small room size for two

Categories

Cleanliness
7.55
Several reviews mentioned cleanliness issues, particularly with dirty carpets and room conditions.
Service
8.55
Staff were described as friendly and attentive, with good service overall.
Location
8.55
Hotel location is convenient, close to public transport and attractions.
Room Quality
7.55
Room was adequate but noted as small for two people, with some complaints about cleanliness.
Amenities
8.55
Amenities like the breakfast area and parking were positively rated; however, some items were missing.
Value for Money
8.05
Generally a good value given the location and service, but some aspects like vending prices were noted as high.
Food and Beverage
8.55
Good breakfast variety and quality were frequently mentioned, though some improvements were suggested.
Overall Experience
8.25
Overall, guests had a positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:28

Property Description

Convenient Location
Located in the heart of Düsseldorf, Holiday Inn Express Düsseldorf - Hauptbahnhof is just steps away from Capitol Theater and a short distance from popular attractions like Königsallee and Kunsthalle Düsseldorf.

Modern Amenities
Enjoy a comfortable stay in our non-smoking rooms equipped with free WiFi, perfect for both leisure and business travelers. Indulge in a delicious buffet or continental breakfast at our on-site bar, and grab a drink at the snack bar.

Exceptional Services
Our hotel offers a business center, 24-hour front desk assistance in multiple languages, and vending machines for your convenience. Whether you're here for work or leisure, our attentive staff is dedicated to making your stay memorable.

Experience the best of Düsseldorf at Holiday Inn Express Düsseldorf - Hauptbahnhof. Book now for an unforgettable stay!

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 19789 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
M
mohamed • family_with_children • eg
1
Not recommended ever
Pros:

So bad in facility and dealing with me with so rude way i really disappointed from this way
Air condition not working
Electricity down suddenly
So rude reception in check in and every thing

Cons:

Nothing not recommended ever

2026-05-30 • via Nuitee
M
Melanie • couple • de
6
2026-05-30 • via Nuitee
M
Michael • family_with_children • de
8
Gutes Hotel
Pros:

Gepflegtes, modernes Hotel,
gutes Frühstück,
sehr gutes Preis- Leistungsverhältnis,
mit der U Bahn gut angebunden

Cons:

Nur Self check inn möglich,
zu viele unnötige Info Emails des Hotels vorab

2026-05-30 • via Nuitee
B
belgin • couple • tr
9
Güzel rahat konforlu bir konaklama oldu
Pros:

Konumu, temizliği, çalışanların güler yüzlü ve yardım sever olması, kahvaltısı

Cons:

Beğenmemek değil ama yoğun bir döneme denk geldik 1-2 gün koridorda koşturan çok çocuk vardı.

2026-05-30 • via Nuitee
B
Bianca • solo_traveller • de
8
2026-05-30 • via Nuitee
E
EMRAH • family_with_children • tr
6
2026-05-30 • via Nuitee
E
Evgenija • solo_traveller • de
10
2026-05-29 • via Nuitee
O
osman • solo_traveller • tr
7
Pros:

Çalışanların ilgisi

Cons:

Otopark dolu olmasına rağmen otel etrafina araci birakmayin polis ceza yazar deyip 150Euro tahsil etmeleri. . Ödemeden sonra araci otoparka degilde otelin arkasına bırakabilirsiniz demeleri hoc hoşumuza gitmedi.

2026-05-29 • via Nuitee
F
Fatima • solo_traveller • de
10
Komme definitiv wieder
Pros:

Sehr sauber und super sympathisch alle Mitarbeiter

Cons:

Ich habe nichts zu bemängeln

2026-05-29 • via Nuitee
A
Anca • couple • ro
10
2026-05-29 • via Nuitee
V
Vadym • solo_traveller • nl
10
2026-05-29 • via Nuitee
P
Piotr • solo_traveller • pl
9
Very nice stay, good localization. Qality-price balans on good level :)
Pros:

Good hotel with reasonable price

Cons:

I was missing a fridge ;)

2026-05-29 • via Nuitee
K
Khoma • couple • ua
8
It was a good stay
Pros:

Big comfy room, breakfast with many options, walking distance from the Central station a few minutes away from subway.

Cons:

Room didn’t have a fridge, late check in time.

2026-05-29 • via Nuitee
H
Hermina • couple • ca
7
Some staff were very helpful, some not so much. Overall decent room price and location.
Pros:

Breakfast was good. A lot of variety. Room was decent, but the mattress clearly was not rotated, as you kind of fell out of the bed on one side.

Cons:

Parking cost is ridiculous! 30 euros per night. Staff did not give us the proper slip to exit, so we had to back up around curves and concrete pillars. Very hair raising!

2026-05-28 • via Nuitee
Y
Yasemin • family_with_children • tr
10
Almanyada konaklamak için en ideal yer
Pros:

Temiz, konumu çok güzel, çalışanları güleryüzlü

2026-05-28 • via Nuitee
O
Ozan Barış • couple • tr
8
Her şey güzeldi
Pros:

Kahvaltı, rahatlık, yardımseverlik

Cons:

Konumu güzel ama tren garının arka tarafında sadece biraz daha yürümek ve oralardan geçmek gerekiyor.

2026-05-28 • via Nuitee
K
Karpuz • couple • tr
10
Pros:

Ulaşım çok kolay. Tramvay durağına 2 dakika yürüme mesafesinde. Merkeze çok yakın. Kahvaltı yeterli ve çeşitli. Personel güler yüzlü ve çok ilgili. Otel check in ve check out süper hızlı. Fiyatına göre çok çok iyi. Tekrar kalabilirim. Tüm otel personeline ve özellikle Laden hanıma çok teşekkür ediyoruz.

2026-05-28 • via Nuitee
M
Marieke • family_with_children • nl
7
Pros:

Het ontbijt en de kamer waren prima
Kamer was netjes en ruim
De keuze voor het ontbijt was meer dan ruim voldoende

Cons:

Het parkeren bij het hotel was dramatisch
Er was in de buurt geen parkeerplaats te vinden
Het hotel was helemaal volgeboekt en de parkeergarage was bij aankomst al gesloten omdat er geen plaats meer was
We hebben meer dan 1 uur de stad rondgereden en nog geen parkeerplaats gevonden
We hebben de auto uiteindelijk bij een ander hotel in de parkeergarage geparkeerd
Veel mensen stonden op het gras of op de weg en hebben allemaal een bon gekregen

2026-05-28 • via Nuitee
A
Adil • solo_traveller • ma
9
2026-05-28 • via Nuitee
B
Bekir • family_with_children • de
7
2026-05-28 • via Nuitee