Wilby Central Serviced Apartments

Hotels
•
Independent
8.8 (151 reviews)
15 Queen St, Singapore, 188537 , Singapore , SG
65-68681888

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Children allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Picnic area
Steam room
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.8
Well cleaned apartments mentioned positively; minor noise from construction noted.
Service
9.3
Staff were described as friendly and helpful across multiple reviews.
Location
9.3
Consistently praised for its excellent and central location near transport and attractions.
Room Quality
8.3
Rooms noted as small for some guests but overall comfortable.
Amenities
8.8
Basic amenities mentioned; more could be expected, especially in breakfast options.
Value for Money
8.8
Value seen as decent based on location and service, but some concerns about limited amenities.
Food and Beverage
7.8
Breakfast options were limited and not always satisfactory.
Overall Experience
9.3
Overall a very positive experience with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:40

Property Description

Recreational Amenities and More

Enjoy a sauna and fitness center along with free wireless internet. Indulge in luxury at the business center and unwind at the picnic area.

Convenience and Comfort

Stay in one of the 138 air-conditioned rooms with kitchenettes and LCD TVs. Benefit from free Wi-Fi, safes, and complimentary local calls.

Centrally Located

With Bugis Street and Singapore Management University just steps away, immerse yourself in the heart of Singapore's vibrant culture.

For a central and luxurious stay in Singapore, book your room at Wilby Central Serviced Apartments now!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Activities

    No parties or events

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

8.8
Based on 151 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9.3
I
Ian • solo_traveller • gb
9
2026-05-06 • via Nuitee
S
Samuel • solo_traveller • sg
8
2026-04-30 • via Nuitee
S
Sean • family_with_children • us
9
It was overall a great experience, loved the place and the hospitality of the people.
Pros:

Staff was excellent, great service

Cons:

Wife got food poisoning from breakfast on last day

2026-04-22 • via Nuitee
J
Jaime • family_with_children • es
10
Pros:

Todo

Cons:

Nada

2026-04-15 • via Nuitee
T
Theresa • family_with_children • au
9
Recommend 😁
Pros:

Quite area, close to MRT, shops and dining.

Cons:

There was no complimentary tea, coffee etc in the room which would have been nice when we arrived so that we didn't have to go out looking for it straight away. Also, some tourist information, brochures would have been helpful.

2026-04-06 • via Nuitee
S
Soheil • solo_traveller • fr
10
2026-04-03 • via Nuitee
S
Shirley • family_with_children • au
8
Another wonderful stay!
Pros:

This is our 2nd stay at Wilby Central. Location was great and convenient for food, shopping and close to a few MRT stations. The small complimentary breakfast provided from Monday to Friday was good and sufficient.
Special thanks to Serene, the resident manager, Iskander, Thaya, See Lan, Sarojini and the breakfast team were wonderful. Thankyou to everyone. Hope to see you again!

2026-04-02 • via Nuitee
J
Janice • family_with_children • gb
7
Overall great!
Pros:

Location was amazing, centre of everything and a couple of minutes from a couple of mrt lines. Room was a good size, clean, nice and bright with a good view.
All the staff were so friendly, a credit to the company!

Cons:

Facilities in the room were quite dated but all worked OK. Mattress was a bit saggy and we had buy pillows because the pillows provided were HUGE! Biggest issue was the air-conditioning which smelled of mold and damp. We had to switch it off a lot due to this and only use when we were too hot.

2026-03-22 • via Nuitee
A
Anna • couple • dk
9
Great stay
Pros:

Staff, working spaces, location

Cons:

-

2026-03-12 • via Nuitee
C
Catharine • solo_traveller • gb
9
2026-03-11 • via Nuitee
P
Peretz • solo_traveller • il
10
דירה נעימה במיקום מעולה. צוות נהדר. שווה את המחיר.
Pros:

הדירה משוכללת להפליא. במקלחת ניתן להפעיל מייבש כביסה לבגדם המכובסים שניתלים מעל האמבטיה. נציגי המלון היו אדיבים וסייעו ברצון לכל בקשה. יש ארוחת בוקא קלה שכלולה במחיר וכמה חטיפים על השולחן כקבלת פנים. יש אפילו מטריות (בסינגפור הגשם יורד לעיתים קרובות)

Cons:

לכל מי שמתכנן לבשל בדירה יש להצטייד בתבלינים כי אין במקום. מעט כלי מטבח.

2026-03-10 • via Nuitee
晓东 • family_with_children • cn
4
Pros:

位置不错，设施齐全

Cons:

该订单于2月13日就退房并现场完成查房确认。但，办理入住时预付的500新币押金，时至今日还没有归还。这，应该不是新加坡的工作效率和管理水平吧？

2026-03-06 • via Nuitee
B
Barbara • couple • gb
10
2026-03-04 • via Nuitee
H
HELENA • family_with_children • br
10
Excelente localização e conforto para estadias longas.
Pros:

O apartamento é como nas fotos e a cozinha é bem equipada. Os funcionários são todos muito gentis. E a manutenção me pareceu muito eficiente.

2026-03-01 • via Nuitee
H
Hoe Kiat • family_with_children • sg
6
Pros:

location

Cons:

The air in the room is damp.

2026-03-01 • via Nuitee
M
Michael • extended_group • au
9
Home stay
Pros:

Property is near to 2 train system to get to other part of Singapore

Cons:

NS

2026-02-27 • via Nuitee
S
Stephen • couple • id
6
What could of and should of been a 8.8 out of ten stay was only 6.8.
Pros:

Location and size of room was very good.
Washing machine and dryer a plus.

Cons:

Our booking included breakfast for 6 days but breakfast was only provided 1 day.
It was a serviced apartment, yet only serviced once and we had to chase them to do it.
The price on booking .com was $100 cheaper than what was charged.
The bed though large was old and mattress hard.
The pillows also were hard.

2026-02-27 • via Nuitee
L
Louise • family_with_children • au
10
Singapore trip
Pros:

Location close to Bugis and Bras Besah. Staff were friendly and helpful. Great amenities - free breakfast, sauna, steam room, gym. Close to shopping mall and dining option. Room wad clean and spacious.

Cons:

Pillow and bit hard.

2026-02-25 • via Nuitee
R
Raissa • family_with_children • il
10
Pros:

Очень удобные апартаменты с отличным расположением. Рядом 3 станции метро, что позволяет не пользоваться такси. Кухня полностью укомплектована, можно готовить или разогревать готовую еду. Также есть комплиментарные завтраки (кроме субботы и воскресенья). Стиральная машина в номере и умная ванная комната дают возможность выстирать и высушить бельё в течение нескольких часов. Также имеется неплохой тренажерный зал.

2026-02-14 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-02-10 • via Nuitee