dots. tokyo

Hotels
•
Independent
8.8 (460 reviews)
2-1-17 Kitaueno, Taito, Tokyo, Tokyo, 110-0014 , Tokyo , JP
81-3-63717917

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Children allowed

Facilities

Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Multilingual staff
Front desk (limited hours)
Smoke-free property
Housekeeping on request
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness issues and misleading room conditions.
Service
9.6
Staff were consistently noted as helpful and friendly, enhancing the experience.
Location
9.64
The location was frequently praised for its convenience and proximity to attractions.
Room Quality
7.59
Multiple reviews commented on the room being small and claustrophobic.
Amenities
8.62
Positive mentions of available amenities, but some reviews pointed out the lack of space.
Value for Money
8.58
Overall value perception was decent, though some reviews indicated disappointment.
Food and Beverage
9.13
No direct feedback on food, but nearby eating options were highlighted positively.
Overall Experience
9.1
Despite some issues, overall satisfaction was noted due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:39

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and concierge services during your stay.

Featured Amenities
Experience the convenience of multilingual staff, luggage storage, and an elevator.

Fully-Equipped Guestrooms
Feel at home in our 14 guestrooms with kitchenettes, 55-inch LCD TVs, and free Wi-Fi.

Plan your visit to dots. tokyo in Tokyo (Taito) and be within walking distance of Sensoji Temple and Ueno Park. Only a short distance away from iconic attractions, book your stay now for a memorable Tokyo experience.

Important information:

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 460 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
A
Anderson • extended_group • us
10
Pros:

Beautiful and the staff were very nice! If I was going to Japan again I’d probably stay here

2026-05-05 • via Nuitee
S
SI MAN • family_with_children • mo
8
2026-05-02 • via Nuitee
R
Robin • family_with_children • nz
7
2026-04-28 • via Nuitee
S
Svenja • solo_traveller • de
8
2026-04-27 • via Nuitee
R
Rachel • family_with_children • us
10
2026-04-25 • via Nuitee
A
Anatoly • couple • fr
9
Excellent séjour un hôtel moderne et très bien situé
Pros:

Un établissement moderne et très bien situé, on profite de la vue sur la skytree, d’aller manger dans la quartier d’asakusa et de se rendre aux divers quartiers de la ville avec les différentes stations métro à 10min de l’hôtel (ueno, asakusa etc…)

Cons:

Pour optimiser l’espace dans les chambres qui sont forcément un peu petite il manque d’accessoires comme des portes serviettes derrière la porte de la salle de bain ou une tringle / cordon pour éteindre le linge sans ça, la lave linge n’a pas grand intérêt.

2026-04-20 • via Nuitee
S
SHOTA • solo_traveller • jp
7
東京
Pros:

従業員の対応が丁寧。
部屋の清掃も行き届いており、アメニティが豊富。
値段の割に部屋が広い。
長期滞在しても問題なさそうな安心できるホテルだった。

Cons:

外国人が多いせいか、壁の至る所に傷がついている。
外れかけているコンセントがあり普通に危ない。

2026-04-19 • via Nuitee
L
louise • family_with_children • gb
9
Pros:

Great location, trendy, space saving rooms. Good value for money. Staff very helpful

2026-04-16 • via Nuitee
S
Stephanie • family_with_children • de
8
Wir kommen trotzdem wieder :)
Pros:

Super freundliches Personal.
Sehr hilfsbereit und zuvorkommend.

Cons:

Das Zimmer war leider sehr, sehr klein.
Keine Haken für Jacken oder Ähnliches vorhanden.
Für große Menschen ist die untere Etage etwas ungemütlich.

2026-04-12 • via Nuitee
H
Holly • family_with_children • au
7
Good hotel for a few nights in Tokyo.
Pros:

Cute little hotel close to Ueno and Asakusa areas. Could easily walk to Ueno Park and temple area is Asakusa.

Cons:

Very tiny room, mattresses were very firm. No bench space in the kitchenette.

2026-04-10 • via Nuitee
M
Mai • couple • gb
10
Lovely hotel with great design, in a calm area of Tokyo
Pros:

Very cool hotel, loved the style and use of space, staff were all lovely and helpful and very responsive on messaging. Bed was super comfy, great shower and very useful to have a washing machine in the room and nice to have a kitchenette. Also appreciated the pyjamas! Space is tight, but that's expected with it being Tokyo! There was enough room to store our suitcases under the bed, and to open them fully at the foot of the bed.

We really liked the location, was in a nice quiet residential area. Ten/twelve mins walk from Senso-Ji and Asakusa, and about the same to the closest metro stop. We really appreciated being able to return to a quieter area after a busy day in Tokyo, and was nice being so close to Ueno Park for some calm walks.

Cons:

Honestly it was all great! I guess other people might want to be ever so slightly closer to travel links, but we loved the location, and there are lots of connections from Ueno station.

2026-04-09 • via Nuitee
J
Jasmine • solo_traveller • us
10
dots. tokyo is my favorite Tokyo hotel!
Pros:

This was my second time staying at dots. tokyo, and it was just as wonderful as my first time two years ago. The rooms are very home-like and provide a good amount of space with the split floor design. Check-in was easy, and the staff are always extremely helpful. There's a convenience store nearby, and you're walking distance to all of the charming things in Asakusa. I also love how quiet it is at this location because it's in the middle of a more residential area. This place is always a must stay for me when in Tokyo.

2026-04-09 • via Nuitee
E
Ellie249 • family_with_children • gb
8
Pros:

The staff were friendly and helpful. The living room area of the room was cute and added a good bit of space. The bathroom was large and the shower was powerful and hot.

Cons:

Where the beds were was a bit cold and draughty. There was a heater but it was a bit difficult to regulate the temperature of the room. I didn't love sleeping next to the boiler. The steps up and down were a bit steep and dangerous, especially getting bags down and up them.

2026-04-08 • via Nuitee
L
Louise • family_with_children • gb
9
2026-04-07 • via Nuitee
S
Sarah • family_with_children • gb
10
Absolutely amazing how kitted out this clean and perfect stay for my 3-person family 4-nights. LOVE
Pros:

I stayed at dots with my husband and 11-year-old son for 4 nights in the smaller room that's offered. We travelled with another couple with an 11 year-old daughter who also stayed in the basic small room. It was so perfect! We absolutely loved our stay. The shower was great, it was clean, the space was big enough for the 3 of us and the bedding was really good. It was efficient and you need to bend down in the bottom bed area, but that was not a problem. Super! Kitchen, a washing machine, a TV with netflix and everything was perfect and clean and wonderful.

Cons:

I would have loved to be able to BUY the pjs that they provided for us to use :) and one day I stayed home to work, and it would have been better if there was somehow a desk. My husband said "mention that it's a "long" walk to the nearest station" it was about a 15 min walk. But the neighbourhood is really good, and there are plenty of pleases to eat and drink right there.

2026-04-06 • via Nuitee
M
miri • couple • us
7
Pros:

Cool concept for a room. Big fridge. AC worked great. The portable heater was the best.

Cons:

Bed wasn’t the most comfortable. Closest train station was a 15 minute walk.

2026-04-06 • via Nuitee
D
Dustin • family_with_children • us
9
A wonderful taste of Tokyo living in our very own loft-style apartment!
Pros:

Cozy, unique, modern, loft-style room with kitchenette. Great location on a quiet side street in Tokyo, walking distance to shops, restaurants, and metro stations. Very friendly and helpful staff!

2026-04-03 • via Nuitee
E
Ecki L. • family_with_children • de
5
Bestimmt gibt es auch bessere Räume im Hotel
Pros:

Beheizte Toilette 🚽. Es war sauber und ruhig.

Cons:

Die Fotos vom Hotelzimmer waren sehr schön aber vor Ort hatten wir keine Betten sondern nur Matratzen. Man konnte sich nur gebückt im Schlafbereich aufhalten. Im oberen Bereich war es etwas besser aber das man jedesmal enge Treppen benutzen musste, stand nicht in der Zimmerbeschreibung. Schon eine Herausforderung für einen 70zig jährigen.

2026-04-02 • via Nuitee
S
Stefania • family_with_children • it
8
2026-03-24 • via Nuitee
C
Caroline • extended_group • de
7
Cons:

Wir sind mit drei Personen gereist & in unserer Suite war es dann doch einwertig eng zwischen Bad & Küche.
Personal war genial. Lage auch!

2026-03-22 • via Nuitee