Aston Gorontalo Hotel & Convention Center

Hotels
Aston
9.2 (61 reviews)
Jl. Manggis No. 88, Kel. Libuo, Kec. Dungingi, Kota Gorontalo , Gorontalo , id

Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good room size
Nice swimming pool
Great location
Cons:
Slow service in dining
Cleanliness issues in shared facilities
Expensive for area standards

Categories

Cleanliness
8.3
The common showers were reported as dirty, indicating a cleanliness issue.
Service
9.8
Friendly staff were mentioned, but there were complaints about slow service in the dining room.
Location
9.8
Near the city center, making it a convenient choice for many guests.
Room Quality
8.8
Rooms were rated good in size; however, there were specific issues about bathroom accessibility.
Amenities
8.8
Facilities were acceptable, but the fitness area was described as very small, indicating room for improvement.
Value for Money
9.3
Although some guests found the price high compared to Sulawesi's standards, the overall quality was still appreciated.
Food and Beverage
8.8
Breakfast was positively received, but dining service was slow.
Overall Experience
10
General feedback was very positive, highlighting the luxurious feel and good features of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:58

Property Description

Luxurious 4-Star Accommodation:
Escape to ASTON Gorontalo Hotel & Villas for a luxurious stay in Gorontalo. Indulge in our 4-star accommodation featuring an outdoor swimming pool, fitness center, and a delectable restaurant.

Convenience at Your Fingertips:
Experience convenience like never before with our concierge service, sun terrace, room service, and a 24-hour front desk. Leave your worries behind with our luggage storage service.

Comfortable and Well-Equipped Rooms:
Relax in our air-conditioned rooms equipped with modern amenities such as a wardrobe, kettle, safety deposit box, flat-screen TV, and a private bathroom with a refreshing shower. Enjoy a restful night's sleep with our quality bed linen and fluffy towels.

Book now for an unforgettable stay at ASTON Gorontalo Hotel & Villas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for Rp 400,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 61 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 10
J
Julian couple de
10
2026-03-12 via Nuitee
P
Pierre extended_group fr
8
Une étape agréable !
Pros:

La propreté, l’accueil… sont irréprochables !

2026-03-11 via Nuitee
T
Ted solo_traveller nl
4
Teleurgesteld
Pros:

De lokatie

Cons:

Je kan niet in je badpak zwemmen
Ontbijt was teleurstellend
Personeel in t restaurant was zeer traag
Restaurant was teleurstellend

2026-03-04 via Nuitee
S
Stefanie couple at
7
Kurz aber gut
Pros:

Konnten ohne Probleme sehr spät anreisen, personal war sehr freundlich

2026-02-10 via Nuitee
D
Dave couple gb
10
Delightful stay, super comfy room and beautifully upgraded and refurbished hotel,
Pros:

We left too early to benefit from the breakfast, unfortunately.

Cons:

Packed breakfast for those catching early flights.

2026-01-30 via Nuitee
O
Otto couple nl
9
Mooi hotel, maar in een afgelegen straat.
Pros:

Het ontbijt, de kamer.

Cons:

Water liep niet door, douche putje verstopt. Ligging in afgelegen straat.

2026-01-21 via Nuitee
M
Marjolijn couple nl
10
Excellent stay in Gorontalo
Pros:

Very comfortabel, clean and quiet room with good working AC and hot shower. Also good dinner. The staff is very friendly and helpful. Specially to mention receptionist Ichsan, The hotel was very responsive after we got a smoking room confirmed and re allocated us to a non smoking room.

2026-01-14 via Nuitee
F
Fydianissa
8
Pros:

Ok

2025-12-28 via Nuitee
W
Wendy solo_traveller gb
7
Rooms good, Good position. Service in the dining room for dinner was very lengthy.
Pros:

Rooms a good size. Bathrooms very small and the door is tricky to open when you are in the bathroom

Cons:

Bathroom door difficult to open when in the bathroom. The service for dinner was too long we waited for over one hour and 20 minutes for one of our ordered dishes which was Indonesian fried rice. Each dish came out separately which meant each person in our group ate by themselves. Three people ordered fried rice and instead of all three coming gout together they came out separately? Pillows much to big and high, you cannot sleep with them without hurting your neck.

2025-12-24 via Nuitee
I
Izzaldin Soerono solo_traveller id
9
2025-11-24 via Nuitee
F
FRANCOIS extended_group ch
9
Pros:

Personnel compétent et respectueux

2025-10-15 via Nuitee
L
Leni couple nl
7
2025-10-13 via Nuitee
H
HRAKESH couple au
7
2025-10-07 via Nuitee
C
Clhoé couple fr
6
Bof
Pros:

L'emplacement n'est pas trop mal
Le petit déjeuner

Cons:

La piscine : pas de coin à l'ombre pour s'allonger ou se reposer au bord de la piscine.
Nous étions au deuxième étage, juste au-dessus de la salle de conférence. Impossible de se reposer l'après-midi dans la chambre à cause du bruit.
Par rapport au tarif des hébergements qu'on peut trouver a Sulawesi, je le trouve cher pour les prestations.
La chambre n'était pas faite pendant le séjour.
La salle de fitness est vraiment très petite.
Les douches communes étaient sales, avec le gel douche et shampoing cassé.

2025-10-02 via Nuitee
J
James solo_traveller gb
10
2025-08-21 via Nuitee
J
Jean-Yann extended_group fr
9
Pros:

Confort, prestations

Cons:

Early check in difficile à obtenir

2025-08-16 via Nuitee
E
egbert couple nl
9
Pros:

Nice cozy room. Very friendly staff. Good breakfast. Very nice swimming pool.

Cons:

everything is good.

2025-08-15 via Nuitee
H
Harsono couple id
8
Saran jangan dipakai lahi handuk yg sdh tidak layak utk hotel sekelas aston
Pros:

Overall good specially room Size and view

Cons:

Handuk sudah tidak layak masih dipakai
Kondisi kusam dan sdh sedikit sobek
Saat sya minta ganti mereka ganti dgn handuk baru

2025-08-14 via Nuitee
A
Aurore couple fr
9
2025-08-11 via Nuitee
P
Preston solo traveller sg
8
Great
Pros:

Best hotel in gorontalo city.

Cons:

Nothing

2025-08-01 via Nuitee