CIVILIAN Hotel

Hotels
8.7 (5835 reviews)
305 West 48th Street , New York , us

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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Room size can be small
Extra charges applicable
Limited in-room amenities

Categories

Cleanliness
8.71
Generally clean but some mentions of issues with room cleaning.
Service
9.38
Friendly and helpful staff were frequently noted in the reviews.
Location
9.42
Excellent location with many positive comments on convenience.
Room Quality
8.37
Rooms were often described as small but comfortable.
Amenities
7.9
Some amenities were lacking, such as drink-making facilities.
Value for Money
8.36
Extra charges reported, impacting perceived value.
Food and Beverage
8.41
Good options but some guests desired more facilities in-room.
Overall Experience
9.08
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service.

Chic Accommodations

Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk.

Prime Location

Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Important information:

Along with your room, CIVILIAN Light service includes Housekeeping Every 3rd Day. The optional full-service housekeeping is available for USD 15 per day plus taxes.

Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.

This property does not charge facility fees.

Pool and Fitness Center are located at a separate location off site.

There's flat fee of $200 will be authorized on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Guest Reviews

8.7
Based on 5835 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.08
S
Shreiner • couple • us
10
2026-04-04 • via Nuitee
B
Bartosz • solo_traveller • gb
10
Week stay- great hotel
Pros:

Great location, friendly staff and clean hotel

Cons:

Room could have had refrigerator

2026-04-04 • via Nuitee
I
Isabell • family_with_children • de
9
2026-04-04 • via Nuitee
P
Philipp • extended_group • at
10
2026-04-03 • via Nuitee
R
Rita • couple • us
10
Cool vibes with everything you need
Pros:

The room was ready early! Always a nice surprise. The staff was helpful and friendly. Cool vibe. Great location.

Cons:

A few more options at breakfast

2026-04-02 • via Nuitee
R
Rosalind • family_with_children • gb
7
Pros:

Location was spot on and would return for this reason.

Cons:

Breakfast was functional and service was thin on the ground

2026-04-02 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

Clean and close by to everything I needed to see brows shows.

2026-04-02 • via Nuitee
G
Gábor • family_with_children • hu
8
2026-04-02 • via Nuitee
A
Anaïs • couple • fr
9
Très bel hôtel proche de Time Square
Pros:

Localisation parfaite pour une visite de la ville à quelques minutes à pied de Time Square tout en évitant le bruit continu car rue tranquille
Personnel accueillant
Rooftop avec très belle vue surtout lors du coucher de soleil
Possibilité de laisser les bagages à l’arrivée et au départ très pratique
Chambre propre, fonctionnelle avec super vue

Cons:

Le petit déjeuner manque de variété et cher pour le choix proposé (seulement choix de pain, viennoiseries, fruits et boissons)

2026-04-01 • via Nuitee
R
Rikke • family_with_children • dk
10
2026-04-01 • via Nuitee
F
Festini • extended_group • it
6
Pros:

colazione inutile

2026-04-01 • via Nuitee
J
Jane • couple • us
10
A fun boutique environment with a food and entertainment options
Pros:

Location, staff, updated rooms

Cons:

The complimentary coffee wasn’t very good

2026-04-01 • via Nuitee
Y
Yasmin • couple • gb
5
Average at best
Pros:

Friendly staff

Cons:

Tiny room, no full sized mirror, no routine housekeeping included, thin doors and noise from corridors.

2026-04-01 • via Nuitee
K
Kevin • couple • be
8
Pros:

Goede locatie, te bereiken met de metro vanuit de luchthaven.

Cons:

Communicatie omtrent de incidental deposit.
Je krijgt geen bewijs wanneer je uitcheckt.

2026-03-31 • via Nuitee
Y
Yuriko • solo_traveller • us
9
Pros:

I got there early, but luckily my room was ready, so I checked in right away. I was able to take a shower and feel refreshed, and then I had a great time exploring NYC in the afternoon.

Cons:

No fridge

2026-03-31 • via Nuitee
M
Muchele • couple • gb
8
2026-03-30 • via Nuitee
J
Jordan • couple • us
7
A decent place close to all the action
Pros:

Loved the location being next to a subway station and a couple streets from time square! Room was clean and the staff is very friendly. The view from the window is great too!!

Cons:

It’s right next to a fire station so the sirens woke me up periodically through the night. The bed is also uncomfortable and hurt to sleep on. The shower doesn’t have a complete door so water splashed on the floor a lot and since the room only gets cleaned once every 3 days, you have to waste the towels on mopping up the floor. A few times the elevator would take forever and we’d have to use the stairs, especially around check out time.

2026-03-30 • via Nuitee
F
Fernanda • couple • br
10
2026-03-30 • via Nuitee
M
matteo • couple • it
7
2026-03-29 • via Nuitee
D
Dimitris • couple • gr
10
Pros:

Τοποθεσία, καθαριότητα, θέα, WiFi, ευγενικό προσωπικό

2026-03-29 • via Nuitee