CIVILIAN Hotel

Hotels
8.7 (5751 reviews)
305 West 48th Street , New York , us

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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Room size can be small
Extra charges applicable
Limited in-room amenities

Categories

Cleanliness
8.71
Generally clean but some mentions of issues with room cleaning.
Service
9.38
Friendly and helpful staff were frequently noted in the reviews.
Location
9.42
Excellent location with many positive comments on convenience.
Room Quality
8.37
Rooms were often described as small but comfortable.
Amenities
7.9
Some amenities were lacking, such as drink-making facilities.
Value for Money
8.36
Extra charges reported, impacting perceived value.
Food and Beverage
8.41
Good options but some guests desired more facilities in-room.
Overall Experience
9.08
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service.

Chic Accommodations

Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk.

Prime Location

Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Important information:

Along with your room, CIVILIAN Light service includes Housekeeping Every 3rd Day. The optional full-service housekeeping is available for USD 15 per day plus taxes.

Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.

This property does not charge facility fees.

Pool and Fitness Center are located at a separate location off site.

There's flat fee of $200 will be authorized on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Guest Reviews

8.7
Based on 5751 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.08
G
Giovanni • couple • it
8
2026-02-13 • via Nuitee
E
Eileen • couple • us
10
2026-02-13 • via Nuitee
D
Daniel • couple • gb
10
Boutique feel, oodles of character, smart, cool, friendly, A1 location.
Pros:

Everything

Cons:

Nothing

2026-02-12 • via Nuitee
G
Grace • couple • us
10
2026-02-12 • via Nuitee
S
Simon • couple • fr
9
Séjour merveilleux.
Pros:

Nous avions une super vue, malgré la petite taille de la chambre c’était un plaisir d’y retourner chaque soir.

Cons:

Rien de très négatif à relever.
Si je devais citer quelques points : notre matelas n’étais pas très confortable d’un côté et la douche et sa température sont difficilement réglables.

2026-02-12 • via Nuitee
A
Andrea • couple • it
8
Pros:

Good central position

Cons:

Rooms are very small
Only Continental Breakfast (no eggs or ham for ex)

2026-02-12 • via Nuitee
H
Hansueli • solo_traveller • ch
9
Schön eingerichtete Zimmer mit nettem Personal
Pros:

Die ZImmer waren visuell originell und einzigartig. Hatten einen bestimmten Charme.
Das Personal war sehr hilfsbereit und freundlich.
Die Lage an der 8th Avenue in der Nähe vom Rockefeller Center sehr gut.

Cons:

Die Zimmer waren eher klein, im Badezimmer war der Platz eher begrenzt, hat mich aber nicht gestört, da alles sehr schön aussah.

2026-02-12 • via Nuitee
M
Marcangelo • couple • es
6
2026-02-12 • via Nuitee
J
Joshua • family_with_children • es
8
Muy bien pero poco espacio.
Pros:

La ubicación y la comodidad del colchón.

Cons:

La habitación muy pequeña sin sitio para dejar la maleta.

2026-02-11 • via Nuitee
A
Anna • solo_traveller • ch
8
Pros:

location

Cons:

size of the room, missing space at ground floor to relax

2026-02-11 • via Nuitee
B
Brooke • couple • gb
8
2026-02-11 • via Nuitee
V
Valentin • couple • fr
10
Nous nous sommes sentis New yorkais le temps de notre séjour
Pros:

Tout était parfait, notre accueil était chaleureux et le personnel a été disponible a tout moment de notre séjour. Nous avons aimé le design de l'hôtel, son emplacement, son calme, la propreté de l'établissement. Nous avons également profité d'un concert au rooftop de l'établissement, c'était une belle soirée. Nous recommanderons sans hésiter de séjourner au Civilian Hôtel.

2026-02-11 • via Nuitee
S
Sartorius • solo_traveller • us
7
Pleasant and convenient
Pros:

Convenient location and cool decor. Easy check in/check out. I was able to check in a little early which was nice

Cons:

Very small room although it is NYC so that is somewhat expected

2026-02-09 • via Nuitee
C
Cesare • solo_traveller • it
9
Pros:

Design, pulizia, posizione

Cons:

Nulla

2026-02-09 • via Nuitee
I
Iga • couple • pl
10
Super widok z pokoju, super lokalizacja, klimatyczny hotel w nowojorskim stylu
Pros:

Bardzo klimatyczny pokój z pięknym widokiem ! Lokalizacja najlepsza z możliwych - do wielu znanych miejsc można dojść pieszo, metro również jest blisko :) bardzo miła i pomocna obsługa hotelu. Jeśli wracać do Nowego Jorku to na pewno ponownie rezerwując nocleg w Civilian :)

Cons:

-

2026-02-09 • via Nuitee
S
Sarah • couple • gb
7
Great location with friendly staff- anyone 6ft or over needs a large room
Pros:

The location, the staff and the bar

Cons:

The twin room is well designed for space but if you are tall, dont even attempt to stay in these rooms - so uncomfortable and I didnt sleep a wink

2026-02-09 • via Nuitee
M
maria • family_with_children • ch
10
Hotel Moderno con unas vistas alucinantes
Pros:

Las vistas son alucinantes y estas justo en el centro de todo.
El hotel es moderno y tiene un bar con terraza con unas vista privilegiadas de la ciudad.

Cons:

La habitacion es pequenita pero es normal para NYC.

2026-02-09 • via Nuitee
R
Reilly • family_with_children • us
9
beautifully decorated chic hotel close to theaters and restaurants. Beds were very comfy.
2026-02-09 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-02-09 • via Nuitee
S
Simone • couple • it
10
2026-02-08 • via Nuitee