CIVILIAN Hotel

Hotels
8.7 (6070 reviews)
305 West 48th Street , New York , us
+1 646-692-8012

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Room size can be small
Extra charges applicable
Limited in-room amenities

Categories

Cleanliness
8.71
Generally clean but some mentions of issues with room cleaning.
Service
9.38
Friendly and helpful staff were frequently noted in the reviews.
Location
9.42
Excellent location with many positive comments on convenience.
Room Quality
8.37
Rooms were often described as small but comfortable.
Amenities
7.9
Some amenities were lacking, such as drink-making facilities.
Value for Money
8.36
Extra charges reported, impacting perceived value.
Food and Beverage
8.41
Good options but some guests desired more facilities in-room.
Overall Experience
9.08
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service.

Chic Accommodations

Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk.

Prime Location

Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Important information:

Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.

This property does not charge facility fees.

Pool and Fitness Center are located at a separate location off site.

There's flat fee of $200 will be authorised on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Guest Reviews

8.7
Based on 6070 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.08
U
Ubaid • couple • gb
9
value for money!
Pros:

the vibe of the hotel,location and response for queries.

Cons:

nothing specific, it was a good stay for us. some additional things like coffee or cold water in the room could have been there

2026-08-07 • via Nuitee
A
Anna • solo_traveller • bm
9
It is a nice lovely hotel
Pros:

The hotel is centrally located, very easy to get to from the airport using the subway, and it’s close to the centre and Times Square. The staff were also nice and helpful. The room was clean, neat and everything I wanted.

Cons:

Nothing much really. Maybe the breakfast should have a bit more to it.

2026-08-06 • via Nuitee
J
Jackson • couple • us
1
2026-08-06 • via Nuitee
A
Andrea • couple • it
8
Hotel con vista spettacolare!
Pros:

Posizione strategica a pochi metri da Time Square e dalla fermata della metro! Stanza con vista spettacolare

Cons:

Stanza piccolissima, senza comodino, armadio, solo una presa. Colazione mediocre con pochissima scelta.
Ascensori lentissimi

2026-08-06 • via Nuitee
R
RENATA • solo_traveller • br
10
2026-08-06 • via Nuitee
L
Lisa • couple • gb
9
2026-08-06 • via Nuitee
M
Madeleine • extended_group • ch
10
2026-08-05 • via Nuitee
G
Gabriela • couple • ro
10
Perfect
Pros:

Totul

Cons:

Nimic

2026-08-05 • via Nuitee
N
NICHOLAS • couple • us
10
Pros:

shantel, exavier, june and randy were excellent. nothing unattended to make breakfast wonderful

2026-08-03 • via Nuitee
S
Smith • couple • us
10
I really enjoyed my stay. Everyone was super nice. Room was nice
Pros:

The esthetics are very nice.

Cons:

Small elevators

2026-08-03 • via Nuitee
D
Danieliz • couple • us
1
Woke up to a bed bug and bite marks the staff gave me a new room but just the thought of sleeping with bugs was crazy
Pros:

The staff

Cons:

There was bed bugs and I got bit

2026-08-03 • via Nuitee
A
André • couple • fr
8
2026-08-03 • via Nuitee
J
Jan Andries • solo_traveller • za
9
2026-08-02 • via Nuitee
T
Tali • couple • il
9
2026-07-25 • via Nuitee
M
Michelle • extended_group • us
9
Great location! It is walking distance (15 min max) to Central Park, Times Square and Broadway.
Pros:

Overall, our stay was wonderful. We are in NYC, so the noise from sirens was expected, but didn't make our stay any less better. We loved the location and staff were professional and friendly. They recommended Mama's for brunch it was amazing!

Cons:

We noticed tiny little gnat type bug in between the shower tile. Not a huge deal, but they tend to be seen while taking a shower. Also, it would have been nice to have a small fridge in the hotel.

2026-07-24 • via Nuitee
G
Gabriele • couple • it
10
2026-07-24 • via Nuitee
I
Itzik • family_with_children • il
7
2026-07-23 • via Nuitee
F
Federico • couple • it
10
2026-07-20 • via Nuitee
M
Maria Florencia • extended_group • ar
9
2026-07-20 • via Nuitee
G
Gidi • couple • il
8
טוב מאד ומעלה מזה.
Pros:

את הברים במלון, את שירות החדרים. את צוות המלון המסייע. את המיקום הנהדר במידטאון.

Cons:

חדרים קטנים לזוג. צריך להצטופף. ארוחת בוקר ללא ביצים וללא בישול. קצת מאכזב.

2026-07-19 • via Nuitee