The Xperience by g

Hotels
•
Independent
8.6 (106 reviews)
1518 Av. Camaron Sabalo, Sábalo Country Club, Mazatlán, SIN, 82100 , Mazatlán , MX
52-6691959810

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Facilities

Nature reserve
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Elevator
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great location for relaxation
Repeat customer due to previous good experiences
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.56
There were significant concerns about cleanliness, including a dirty pool, floors, and moldy rooms.
Service
9.53
Standard service quality for a hotel of this rating.
Location
9.57
Standard quality for this hotel tier.
Room Quality
8.02
Room quality noted as dingy with mold present.
Amenities
9.05
Standard quality for this hotel tier.
Value for Money
9.01
Standard quality for this hotel tier.
Food and Beverage
9.06
Standard quality for this hotel tier.
Overall Experience
9.03
Mixed feelings due to cleanliness issues, but past visits were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Discover the perfect getaway at The Xperience by g Adults Only, where luxury meets relaxation in the heart of Mazatlán's Zona Dorada.

Stunning Rooftop Terrace
Take in the breathtaking views from our rooftop terrace, a serene spot to unwind while enjoying your favorite drink from the bar.

Modern Comforts
Each of our 51 air-conditioned rooms is designed for your ultimate comfort, featuring plush down comforters, Smart televisions, and complimentary wireless internet access to keep you connected.

Delicious Dining Options
Savor local flavors at XLITE or enjoy snacks from our coffee shop/café. Our poolside bar serves refreshing beverages, while room service is available for your convenience during limited hours.

Elevate your Mazatlán escape and indulge in the luxury you deserve! Book your stay at The Xperience by g Adults Only today!

Important information:

  • Children 18 years old and younger are not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.6
Based on 106 reviews
Cleanliness: 5.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 9.05
Value for Money: 9.01
Food and Beverage: 9.06
Overall Experience: 9.03
J
Jenny
2
Pros:

i was looking forward to my stay since i have been a client before. So sad to see this once beautiful Boutique Hotel fall apart because there’s no maintenance : dirty pool, dirty floors, dingy sheets, moldy room, water bugs!!

2025-09-20 • via Nuitee
A
Aldo
10
Pros:

excelente lugar para relajarse

2025-08-18 • via Nuitee
Y
Yvonne
10
Pros:

Great stay

2025-07-09 • via Nuitee
M
Maria • friends
6
Pros:

I booked this property because of the roof top experience, the pool wasn’t working it was under construction and the bar and the juice bar were closed . I did enjoy the the beach club , food was amazing

2025-06-27 • via Nuitee
R
Roberto
10
Pros:

Excelente

2025-06-17 • via Nuitee
O
Omar Geovani • family
8
Pros:

Me gustó todo bien , es la segunda vez que lo visito, nomas que me hubiera gustado que llenaran el refri como la primera vez que fui, o que pusieran jabones para bañarte , esta vez no me pusieron jabones:( nomas me dieron shampoo y me duró poco pero en si el hotel está muy bien!

2025-05-31 • via Nuitee
S
Steven
10
Pros:

Best hotel in maz

2025-03-12 • via Nuitee
L
Luis • partner
8
Pros:

Only adults

2025-02-24 • via Nuitee
M
Miguel
10
Pros:

Nice

2025-01-24 • via Nuitee
M
Mark • partner
8
Pros:

Nice place with a beautiful view. However our tv didn't work which wasn't a huge deal. Very nice staff here as well.

2025-01-09 • via Nuitee
F
Frederick • partner
10
Pros:

Place has great location and a lot of potential. Property needs a little love. Staff is mixed and unclear. Check in was off at first and took a good 10-15 minutes to check us in. Valet staff was great.

2025-01-06 • via Nuitee
L
Luis • family
8
Pros:

Good

2024-12-28 • via Nuitee
S
Sharon
8
Great stay!
Pros:

This is my second stay at the Experience Hotel and I really enjoyed both visits. The hotel is well kept up and clean. It’s also quiet and relaxing since it us for adults only. I do wish the roof bar was opened on the nights u was there because I live having a drink and enjoying the sunset. I had breakfast there all three days and it was delicious! Service is excellent!!

2024-12-05 • via Nuitee
S
Silvia F
10
Weeding getaway
Pros:

I went to my friends weeding which happen to be at the hotel, so it was very convenient for me to stay there.

2024-11-22 • via Nuitee
L
Laura
6
Ok for a night
Pros:

Showers were cold, there were a couple of bugs in the room, staff spoke Spanish and had to get the one that spoke English to interpret. On the plus side, the fish tacos in the restaurant were amazing.

2024-11-10 • via Nuitee
A
Arturo
10
Pros:

Hotel muy bueno

2024-09-23 • via Nuitee
G
Guillermo
4
Pros:

El check in y check out muy lento, música muy alta en la noche

2024-07-26 • via Nuitee
B
Bruce • partner
8
Pros:

New management is working to better the guest experience.

2024-07-19 • via Nuitee
M
Marina • family
2
Pros:

It’s very far from the malecón, they were very strict about staining the hand towels with make up. The Starbucks awful.

2024-07-13 • via Nuitee
A
Antonio • partner
10
Pros:

Todo fue excelente excepto que el viernes rentaron el bar y la terraza del hotel para un evento privado que era de personas de no más de 16 años obviamente eso entorpeció el servicio del bar y al hacer la observación al staff acerca de la incoherencia de un evento de menores de edad en un hotel solo para adultos la respuesta de todos fue un simple “nosotros tampoco sabíamos”. En general todo bien, solo ese pequeño detalle que si rompe con el concepto del hotel.

2024-06-26 • via Nuitee