The Xperience by g

Hotels
•
Independent
8.6 (106 reviews)
1518 Av. Camaron Sabalo, Sábalo Country Club, Mazatlán, SIN, 82100 , Mazatlán , MX
52-6691959810

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Facilities

Nature reserve
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Elevator
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great location for relaxation
Repeat customer due to previous good experiences
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.56
There were significant concerns about cleanliness, including a dirty pool, floors, and moldy rooms.
Service
9.53
Standard service quality for a hotel of this rating.
Location
9.57
Standard quality for this hotel tier.
Room Quality
8.02
Room quality noted as dingy with mold present.
Amenities
9.05
Standard quality for this hotel tier.
Value for Money
9.01
Standard quality for this hotel tier.
Food and Beverage
9.06
Standard quality for this hotel tier.
Overall Experience
9.03
Mixed feelings due to cleanliness issues, but past visits were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Discover the perfect getaway at The Xperience by g Adults Only, where luxury meets relaxation in the heart of Mazatlán's Zona Dorada.

Stunning Rooftop Terrace
Take in the breathtaking views from our rooftop terrace, a serene spot to unwind while enjoying your favorite drink from the bar.

Modern Comforts
Each of our 51 air-conditioned rooms is designed for your ultimate comfort, featuring plush down comforters, Smart televisions, and complimentary wireless internet access to keep you connected.

Delicious Dining Options
Savor local flavors at XLITE or enjoy snacks from our coffee shop/café. Our poolside bar serves refreshing beverages, while room service is available for your convenience during limited hours.

Elevate your Mazatlán escape and indulge in the luxury you deserve! Book your stay at The Xperience by g Adults Only today!

Important information:

  • Children 18 years old and younger are not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.6
Based on 106 reviews
Cleanliness: 5.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 9.05
Value for Money: 9.01
Food and Beverage: 9.06
Overall Experience: 9.03
O
Omar • couple • mx
7
2026-05-21 • via Nuitee
A
Acevedo • solo_traveller • mx
10
2026-05-13 • via Nuitee
K
Kathya • couple • mx
9
La alberca de abajo pequeña pero linda
Pros:

Está cerca de una playa bonita y la atención del personal

Cons:

Habitación muy pequeña y la vista de nuestra habitación muy fea. La alberca de arriba muy pequeña

2026-05-04 • via Nuitee
• couple • ca
9
2026-04-30 • via Nuitee
T
Teresa • couple • ca
7
Ok for the price
Pros:

Proximity to beach and town

Cons:

Room amenities
No hangers
No drawers
No suitcase stands
Only 1 chair for two people

2026-04-30 • via Nuitee
R
Ramirez • solo_traveller • mx
7
Pros:

La alberca sola y la habitación

Cons:

Agua de la alberca super fría, no pude disfrutar de la terraza ya que había un evento el cual cubría toooda la terraza y la llave de habitación no servía

2026-04-30 • via Nuitee
V
virgen krystabel • couple • mx
10
Pros:

El personal muy amable, la señora de limpieza del primer piso super amable, las instalaciones suoer limpias, lejos del ruido y bullicio si lo que quieres es descansar, camas super cómodas, tienen una terraza que nos encantó subir a tomarnos unos drinks bien tranquilas, la verdad volveria, las habitaciones grandes

Cons:

Batallamos con uber con la dirección que esta marcado en Internet del hotel , nos dejaban muchi antes porque asi marcaba la ubicación directa , pero pudimos resolver con los chóferes, pero si la ubicación que pone uno al seleccionar el hotel nos mandaba a otro hotel

2026-04-06 • via Nuitee
S
Sarahi • couple • mx
9
Pros:

La comodidad de sus habitaciones son excelentes

Cons:

El estacionamiento además que está lejos
Tienes que estar avisando al personal para que vaya abrir la pluma porque las tarjetas que dan para eso no funcionan

2026-04-03 • via Nuitee
C
CARLOS EDUARDO • couple • mx
9
2026-04-01 • via Nuitee
V
Valeria • solo_traveller • mx
10
2026-03-06 • via Nuitee
D
Davide • couple • us
3
Pros:

Looked good in the pictures but was disappointing in person.

Cons:

Run down, bed sheets had stains on them. One of the pools on the roof was not working and everything looked poorly maintained.

2026-02-22 • via Nuitee
A
Acevedo • couple • mx
10
2026-01-20 • via Nuitee
M
Maria Veronica • couple • mx
9
Pros:

Todo estuvo bien. Me encantó la terraza de arriba.

Cons:

Que me pudieran $1500 pesos extras en efectivo como deposito por si rompía algo. Eso fue molesto. Me lo devolvieron cuando me iba a ir pero no me gustó ese detalle.
Sentí mucha desconfianza de la señora que nos recibió. Y eso es incómodo.
Creo que se basó en que vio que mi carro es pequeño.

2026-01-19 • via Nuitee
N
Nader • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Ana Brenda • couple • mx
10
Es hermosa la estancia el lugar lo mejor
Pros:

La alberca el hotel completo

Cons:

..

2026-01-19 • via Nuitee
P
Pauleguer93 • couple • mx
10
Personal amable
Pros:

El personal muy amable

2026-01-13 • via Nuitee
M
Martin • solo_traveller • ca
4
Motel pas propre
Pros:

Georges a l'accueil très sympathique,

Cons:

Tout sauf le service draps sales et manquants, douche très sale, cheveux long qui traînait, fenêtre brisée et très sale dans la douche beaucoup trop cher pour le prix

2026-01-11 • via Nuitee
A
Acevedo • solo_traveller • mx
10
Pros:

La tranquilidad del lugar

Cons:

El estacionamiento

2026-01-07 • via Nuitee
L
Ledezma • couple • mx
10
Perfecto
Pros:

El hotel contaba con un club de playa totalmente gratuito para los huéspedes del hotel, y ademas el costo de los alimentos era muy accesible en comparación con otros destinos turísticos.

2025-12-30 • via Nuitee
L
LAWRENCE • couple • ca
10
Would highly recommend this for short stays!
Pros:

The staff from Dary on the front desk to Leo in the bar and Jesús in the restaurant, everybody went out of their way to make sure we were taken care of! The food was beautifully presented and delicious!

Cons:

The step up into the bathroom was difficult for us due to mobility issues and the glass outside could have been cleaner to make it easier to see through.

2025-12-10 • via Nuitee