No.31 Castle Gate

Hotels
7.5 (306 reviews)
Castle Gate , Newark upon Trent , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient service details
Amenities not up to standard

Categories

Cleanliness
5.25
Many guests reported unclean rooms and issues with dirt and dust.
Service
8.25
Guests noted helpful staff and quick resolution of issues.
Location
8.75
Positive feedback on the central and convenient location.
Room Quality
7.25
Mixed feelings on room quality; some enjoyed the space, while others had issues.
Amenities
6.75
Some guests found the amenities lacking in quality.
Value for Money
8.25
General satisfaction with value considering location and size.
Food and Beverage
7.75
Breakfast next door received positive remarks, though some improvements needed.
Overall Experience
7.75
Guest experiences varied, with some major negatives impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Charming Stay at No.31 Castle Gate

Convenient Location: Located near top attractions like Lincoln University and Nottingham Castle, No.31 Castle Gate offers easy access to the best of Newark upon Trent.

Comfortable Accommodation: Relax in well-equipped rooms featuring cozy beds, crisp linens, and modern amenities including a TV and free WiFi.

Nearby Landmarks: Explore nearby landmarks such as Southwell Minster and Sherwood Forest, immersing yourself in the rich history and natural beauty of the area.

Experience a delightful stay at No.31 Castle Gate and make your reservation now to enjoy a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 306 reviews
Cleanliness: 5.25
Service: 8.25
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
G
Gillian • extended_group • gb
8
2026-06-19 • via Nuitee
M
Marc • solo_traveller • gb
6
2026-06-12 • via Nuitee
A
Alison • solo_traveller • gb
7
Pros:

Comfortable bed, central location, easy access and secure. Good shower and towels provided.

Cons:

No coffee machine or dining table despite described in listing. Free toiletries comprised a bottle of liquid soap on the sink and something in a pump in the shower which wouldn't work anyway. Stains on carpet, bedroom window wouldn't open and the window in the sitting area only stayed open when we put the teabags tin under it. Dusty, cracked windows. Husband bashed his knee on radiator when sitting on the loo: I had to sit sideways 😂 Not quite "executive" as advertised- was hoping it would be a treat for my husband on his birthday. Lucky we found the whole place quite funny

2026-05-24 • via Nuitee
P
Philippa • couple • gb
9
2026-05-23 • via Nuitee
M
MelanieCiantarHarrington • couple • mt
9
Will definitely try to stay again if I visit Newark in the future.
Pros:

Perfect location. Nice room decoration. Very clean.

Cons:

This is a very minimal thing, but maybe you could add some dish sponge and kitchen top wiping cloth to be able to keep kitchen clean.

2026-05-20 • via Nuitee
A
AnnaBARRY • solo_traveller • gb
10
Pros:

All

Cons:

N/a

2026-05-19 • via Nuitee
D
David • couple • gb
5
Newark is well worth a visit; but 31 is not a hotel and I'm not sure we will go again.
Pros:

The rooms are quiet, private and very central. We literally did not see another person in or about the accommodation rooms. This is not an hotel, there are no staff around.
Generally acceptably clean. The kitchen area had a microwave, kettle, sink and fridge, all quite adequate.
The positioning in town is excellent and the river Trent running through is lovely, the big church and the parks are well worth visit.

Cons:

The stairs to the top floor are potentially hazardous for those who find stairs difficult. The front door feels very heavy, just push... hard.
Our bath in Essington was unheated and cold but the rootop bathtub was fun and the water hot ( took ages to run)
Bring your own tea; the supply offered is meagre and disappointing.
The internet and tv reception can be sporadic.

2026-05-04 • via Nuitee
M
Matt Davies • solo_traveller • gb
6
Does what it says on the tin.
Pros:

Location was good. Did what it said on the tin.

Cons:

Hard to find (was through an ally into a courtyard) - had to call because I had no idea how to get there. Room was ok but felt a little unkept.

2026-04-13 • via Nuitee
D
debbie latto • couple • gb
8
Pros:

Clean ,heating came on when needed, location good, comfortable bed,

Cons:

Not enough blankets when cold no shelf in bathroom as such frustrating to use carpark app behind apartment which could leafd to parking ticket ? Intermitten sensor light in apartment on and off too much no control over it

2026-03-29 • via Nuitee
S
Sharon • couple • gb
9
A great property at a reasonable price. Our stay was a 10 out of 10
Pros:

Lovely lay out, everything needed for our short stay, great location

Cons:

Retaining of original features, proximity to town, no keys

2026-03-27 • via Nuitee
M
Mikko • solo_traveller • fi
5
2026-03-25 • via Nuitee
O
Olivia • solo_traveller • us
9
2026-03-23 • via Nuitee
C
Claire • couple • gb
8
Nice, comfortable stay
Pros:

Big room and comfortable, nice shower

2026-03-21 • via Nuitee
C
C • solo_traveller • gb
8
Beautifully appointed rooms, handy location, friendly staff.
Pros:

Great location for me, near the shops, river, work venue, etc. The room was large, clean, had a small kitchen and bathroom. The staff on the phone for the check in were clearly used to idiots like me trying to get in the wrong front door and then trying to get in the room with the keypad, but were funny, patient and friendly. Would recommend.

Cons:

I find hard beds a bit uncomfortable as my hips want a bit of give, so it was a bit too hard for me. I also wanted a bit more heat in the room, but the shops were close so I bought a hot water bottle and snuggled down under the fluffy blankets provided. These were minor issues, I was tired after a lot of travel for a work, so just wanted everything to help me get the best nights sleep - which in fairness I had!

2026-03-16 • via Nuitee
N
Navida • solo_traveller • gb
2
Awful!
Pros:

Location is good

Cons:

The property was no better than student digs. Dirty and in need of refurbishment.

2026-03-06 • via Nuitee
I
Ifeamaka • family_with_children • gb
10
FANTASTIC
Pros:

THE APARTMENT WAS VERY NEAT; THE LOCATION WAS FANTASTIC, JUST 5 MIN AWAY FROM THE TRAIN STATION, AND THE BUS STOP WAS JUST RIGHT OUTSIDE THE HOUSE.

Cons:

THE PHONE NUMBER ON THE APP DIDN'T PICK UP WHEN WE ARRIVED TO ASK QUESTIONS.

2026-02-23 • via Nuitee
P
Patrick luke • solo_traveller • gb
8
Pros:

Overall was good

Nice and quiet

Cons:

The security on the door.

Could do with atleast another lock of some sort to make it feel more secure

2026-02-12 • via Nuitee
J
Jane • solo_traveller • gb
7
2026-02-12 • via Nuitee
R
Robert • couple • gb
9
Pros:

Ideally situated for our needs. Bed was very comfy. It was also very warm which was ideal for a January stay.

Cons:

Could've been pre-warned in correspondence about lack of hotel style amenities (hair dryer/milk etc)
We understand why you may not want to supply these as they may go astray but an add on at the end of the check-in details would've been handy.
Apart from those couple of niggles everything was great and we will certainly stay again.

2026-01-23 • via Nuitee
F
francisco • extended_group • cl
8
2026-01-19 • via Nuitee