Crystalbrook Kingsley

Hotels
8.7 (4889 reviews)
282 King Street , Newcastle , au
+61 2 4928 8600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Parking issues
Limited food options

Categories

Cleanliness
8.56
Room was modern and clean, indicating good cleanliness, but some reviews expressed disappointment regarding pricing and overall experience.
Service
9.33
Staff were described as amazing and helpful, showcasing a strong service quality.
Location
9.37
Multiple reviews highlighted the great location, especially for accessibility to theatres and central attractions.
Room Quality
8.72
Rooms were generally noted as modern and nice, though some reviews mentioned issues with lighting controls for older guests.
Amenities
8.65
Amenities were well presented but some guests found certain options (like bars) unavailable during their stay.
Value for Money
8.31
Concerns were raised about pricing with respect to room size and amenities, indicating it's not seen as good value by all guests.
Food and Beverage
7.86
The restaurant was closed on a night guests expected it to be open, causing disappointment regarding dining options.
Overall Experience
8.83
While there were a few negative experiences, the majority of guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:57

Property Description

Luxurious Accommodation
Crystalbrook Kingsley, a 5-star hotel in Newcastle, offers a lavish stay just 1.7 km from Newcastle Beach. The air-conditioned rooms feature modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast stunning city views, ensuring a memorable stay for every guest.

Top-Notch Facilities
Guests can indulge in the hotel's free bikes, terrace, and on-site restaurant, perfect for a relaxing evening. The 24-hour front desk, room service, and free WiFi add convenience to your stay. Additionally, the bar is ideal for unwinding after a day of exploring the city.

Prime Location
Conveniently located near popular attractions like Newcastle City Council and Newcastle City Hall, Crystalbrook Kingsley is the perfect base for your Newcastle adventures. Don't miss out on the chance to explore the city while enjoying a luxurious stay at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Location

Guest Reviews

8.7
Based on 4889 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
K
Karen • couple • au
8
Great location with awesome cocktail bar
Pros:

It is a lovely hotel in great location and the cocktail bar is amazing

2026-09-05 • via Nuitee
K
Katrina • couple • au
10
Really lovely place to stay, restaurant was amazing.
Pros:

Location, rooms are lovely

Cons:

N/a

2026-09-05 • via Nuitee
P
Patrick • solo_traveller • at
8
2026-09-05 • via Nuitee
K
Kirsty • couple • au
9
Beautifully appointed, lovely staff
Pros:

Very friendly staff, gorgeous hotel. Plenty of parking options around without needing to book valet. Lovely designed rooms

2026-09-04 • via Nuitee
T
Tayla • couple • au
10
Amazing hotel
Pros:

Amazing hotel! Location is great, so fancy, great price, parking is easy, rooms are so luxurious. We stay here every time we pass through Newcastle! Highly recommend

Cons:

Loved it

2026-09-03 • via Nuitee
B
Bernard Jones • solo_traveller • au
10
Pros:

Overall was excellent including the location.

2026-09-03 • via Nuitee
K
Kelly • couple • au
10
2026-09-02 • via Nuitee
D
David • couple • au
10
2026-09-01 • via Nuitee
G
G • solo_traveller • au
10
2026-08-31 • via Nuitee
K
Kate • couple • au
9
2026-08-30 • via Nuitee
S
Scott • solo_traveller • au
10
2026-08-30 • via Nuitee
T
Tejwant • couple • au
7
2026-08-27 • via Nuitee
C
Claudine • family_with_children • au
10
2026-08-27 • via Nuitee
H
Harley • couple • au
10
Pros:

Awesome room and facilities the rooftop bar and restaurant was great

Cons:

Parking wasn’t included and I was told it was

2026-08-24 • via Nuitee
C
chad • solo_traveller • au
8
2026-08-24 • via Nuitee
S
Suzanne • couple • au
10
Good for the train, theatre and the hotel was great.
Pros:

We did not have breakfast
Location perfect for our theatre evening

Cons:

I’m

2026-08-23 • via Nuitee
M
Matthew • couple • au
6
2026-08-23 • via Nuitee
D
Deborah • solo_traveller • au
10
Pros:

Loved this Hotel. Accommodation was great so was the breakasf lunch and dinner we ate there.

Cons:

No account was emailed and I had to call about the account.

2026-08-23 • via Nuitee
M
Maria • solo_traveller • au
10
Pros:

I was extremely happy with the hotel and its location and it was very clean. All the staff there were very helpful and friendly. I enjoyed my stay there and definitely stay there again.

Cons:

The room we stayed in was a little small but that was offset by the cleanliness, location and the wonderful staff.

2026-08-23 • via Nuitee
S
Stephanie • family_with_children • au
9
Overall very nice with very helpful friendly staff.
Pros:

Fabulous views from restaurant. Breakfast was adequate, hot and easy to receive. Atmosphere was friendly.

Cons:

We discovered a sock under one of our beds that wasn't ours.

2026-08-23 • via Nuitee