Pestana CR7 Gran Vía Madrid

Hotels
•
Pestana Hotel & Resorts
9.2 (6852 reviews)
29 Calle Gran Vía , Madrid , es

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable stay
Cons:
Cleanliness issues
Small bathrooms
Limited breakfast options

Categories

Cleanliness
8.59
Some mentions of cleanliness issues and small bathroom.
Service
9.99
Positive mentions of staff being professional and helpful.
Location
10
Repeated mentions of excellent location.
Room Quality
8.55
Some reviews mention issues with room quality and small size.
Amenities
9.08
Standard offerings but some noted dissatisfaction with breakfast choices.
Value for Money
9.54
Mostly positive, though some mentioned the rate was high for the quality.
Food and Beverage
8.09
Comments on breakfast being poor in variety and quality.
Overall Experience
9.78
Overall positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:57

Property Description

Luxurious Accommodation
Pestana CR7 Gran Vía offers a blend of modern comfort and style in the heart of Madrid. The hotel boasts well-appointed rooms with top-notch amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for every guest.

Exceptional Facilities
Indulge in the various facilities provided by the hotel such as a restaurant, fitness centre, and a bar. With a 24-hour front desk, room service, and free WiFi, your needs are always catered to at Pestana CR7 Gran Vía.

Breathtaking Views and Dining
Savor delicious meals at the hotel's restaurant, enjoy a cocktail overlooking panoramic views of Madrid, or unwind on the outdoor terrace. Don't miss the opportunity to experience the only rooftop offering multiple heights and 360° views of the city.

Book now and elevate your stay at Pestana CR7 Gran Vía Madrid!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Jun 4, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 6852 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.54
Food and Beverage: 8.09
Overall Experience: 9.78
P
Paulo • couple • br
10
Pros:

Localização e limpeza

Cons:

Preço

2026-04-18 • via Nuitee
S
Sara • extended_group • ma
6
2026-04-18 • via Nuitee
J
Jorge • couple • es
2
Cons:

Habitación olía a humedad. Staff del bar del piso 9 lento y necesitaba ayuda. 2 camareros que no podían atender a nadie. Recepción en la entrada inferior para hotel de esta categoría no puede ser más cutre (adjunto foto)

2026-04-18 • via Nuitee
L
Luca • couple • it
10
2026-04-18 • via Nuitee
J
Juan • couple • co
8
Estuvo bien
Pros:

La habitación

Cons:

La relación precio

2026-04-17 • via Nuitee
I
Irania Dlg • solo_traveller • mx
8
2026-04-17 • via Nuitee
E
Elvira • couple • es
10
2026-04-17 • via Nuitee
G
Gerard • couple • de
10
2026-04-16 • via Nuitee
C
Carmen • extended_group • es
8
EN GENERAL BIEN
Pros:

LA UBICACION Y LA HABITACION, ES LO MEJOR DEL HOTEL

Cons:

EL ASCENSOR, TIEMPO DE ESPERA Y TENER QUE ESPERAR A LA GENTE QUE SUBE A LA TERRAZA, AUN QUERIENDO IR A TU HABITACION. NO HABIA SITIO EN EL DESAYUNO Y NOS PUSIERON EN EL COMEDOR DE AL LADO, ESO SE SOLUCIONARIA DANDO LAS CITAS CUANDO HACES LA RESERVA.

2026-04-15 • via Nuitee
M
María Rosario • solo_traveller • es
10
Encantados con la experiencia
Pros:

La ubicación es excelente. El personal encantador, sobre todo la encargada del buffet del desayuno, por cierto, completísimo y con calidad, sobre todo el jamón. Muy agradables las vistas desde las terrazas y el bar muy animado. En el check tanto al llegar como al marchar han estado amabilísimos.

2026-04-15 • via Nuitee
R
Rozh • solo_traveller • ae
5
2026-04-15 • via Nuitee
M
Marja • couple • fi
9
Pros:

Hyvä sijainti!

Cons:

Kahvi olisi aamiaisella voinut olla parempaa, muuten aamiainen oli ihan hyvä.
WC oli liian pieni. Piti peruuttaa suihkuun että sai oven kiinni.

2026-04-15 • via Nuitee
S
Steffi • extended_group • be
9
2026-04-15 • via Nuitee
K
Khaldoun • couple • jo
8
Great stay and location. Minor tweaks needed.
Pros:

Location is great, staff are warm and friendly.

Cons:

One of the towels in the room had a storage smell.

2026-04-14 • via Nuitee
A
Anton • family_with_children • ch
9
Pros:

Extrem nettes Personal, das für meinen Sohn einen Geburtstagskuchen und Cookies im Zimmer organisiert hat - free of charge versteht sich :-)

Cons:

Die Klimalage ist auch auf der niedrigsten Stufe viel zu kalt.

2026-04-14 • via Nuitee
J
Jose • family_with_children • pt
8
Pros:

Localização boa e pormenores interessantes.

Cons:

Pequeno almoço fraco com pouca variedade para preço elevado
quarto bom mas muito pequeno
Sem parque de estacionamento

2026-04-14 • via Nuitee
N
Nuria • extended_group • es
9
Sitio acogedor
Pros:

Limpio y tranquilo

Cons:

El baño , la zona del wc era muy pequeña
Una luz verde que se queda encendida toda la noche y perturba un poco el sueño

2026-04-13 • via Nuitee
N
Nick • extended_group • nl
9
2026-04-13 • via Nuitee
E
El Marwa For Import & Export • solo_traveller • eg
10
Pros:

Location & clean

Cons:

Room size very small

2026-04-13 • via Nuitee
C
Christelle ❤️ • couple • fr
9
Sejour très agréable, hôtel est central bien situé. Le personnel très aimable, petit déjeuner très c
Cons:

Nous préférons lorsque les WC ne sont pas dans la salle de bains

2026-04-13 • via Nuitee