Pestana CR7 Gran Vía Madrid

Hotels
•
Pestana Hotel & Resorts
9.2 (6963 reviews)
29 Calle Gran Vía , Madrid , es

listing image 1
Show all photos

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable stay
Cons:
Cleanliness issues
Small bathrooms
Limited breakfast options

Categories

Cleanliness
8.59
Some mentions of cleanliness issues and small bathroom.
Service
9.99
Positive mentions of staff being professional and helpful.
Location
10
Repeated mentions of excellent location.
Room Quality
8.55
Some reviews mention issues with room quality and small size.
Amenities
9.08
Standard offerings but some noted dissatisfaction with breakfast choices.
Value for Money
9.54
Mostly positive, though some mentioned the rate was high for the quality.
Food and Beverage
8.09
Comments on breakfast being poor in variety and quality.
Overall Experience
9.78
Overall positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:57

Property Description

Luxurious Accommodation
Pestana CR7 Gran Vía offers a blend of modern comfort and style in the heart of Madrid. The hotel boasts well-appointed rooms with top-notch amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for every guest.

Exceptional Facilities
Indulge in the various facilities provided by the hotel such as a restaurant, fitness centre, and a bar. With a 24-hour front desk, room service, and free WiFi, your needs are always catered to at Pestana CR7 Gran Vía.

Breathtaking Views and Dining
Savor delicious meals at the hotel's restaurant, enjoy a cocktail overlooking panoramic views of Madrid, or unwind on the outdoor terrace. Don't miss the opportunity to experience the only rooftop offering multiple heights and 360° views of the city.

Book now and elevate your stay at Pestana CR7 Gran Vía Madrid!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Jun 4, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 6963 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.54
Food and Beverage: 8.09
Overall Experience: 9.78
M
marcela • extended_group • br
10
2026-05-09 • via Nuitee
M
Mabel Cristina • solo_traveller • ar
10
2026-05-09 • via Nuitee
M
Maia • couple • bg
10
2026-05-08 • via Nuitee
G
Gerardo • couple • cl
8
Visita Europa
Pros:

Es una apuesta segura, buena ubicación y comodidad

Cons:

Algo de ruido durante el fin de semana en horario muy tarde, algo externo al hotel claramente.

2026-05-08 • via Nuitee
J
Juan David • couple • co
10
2026-05-07 • via Nuitee
R
Rita • family_with_children • es
7
Muy bien situado, muy limpio pero habitación demasiado justa
Cons:

La habitación es muy pequeña, estuvimos en la habitación 628 y la puerta del baño tiene un tope que para pasar estuvimos muy justo y te tropiezas con la puerta, la televisión está muy cerca de la puerta y es aparatosa para ponerla bien para no tropezar con la puerta de la entrada

2026-05-07 • via Nuitee
L
lucas • solo_traveller • ar
10
2026-05-07 • via Nuitee
M
Marco • couple • fr
7
Tres bon emplacement, qualité de la literie , roof top indisponible
Pros:

Emplacement et literie

Cons:

Accès roof top indisponible

2026-05-07 • via Nuitee
A
artur • family_with_children • pl
8
Udany
Pros:

Lokalizacja i wystroj

Cons:

Nie podobalo mi sie w lazience ze nie bylo mampary przybprysznicu i woda leciala po calej podlodze, abstrahujac od tego ze prysznic byl zepsuty

2026-05-07 • via Nuitee
A
Alberto • family_with_children • es
10
2026-05-07 • via Nuitee
M
Marí Marí • solo_traveller • es
7
2026-05-07 • via Nuitee
A
Alexandre • family_with_children • br
10
Excelente localização!
Pros:

O hotel fica extremamente bem localizado, além de ter várias comodidades. O staff é excelente e prestativo.

2026-05-05 • via Nuitee
A
Andrea • extended_group • at
9
Great
Pros:

Style and friendly staff

Cons:

Rooftop bar was closed due to the weather and Terrasse was not very inviting

2026-05-05 • via Nuitee
A
ASMAA • couple • ma
5
Déçue
Pros:

L’emplacement

Cons:

La chambre et la salle de bain

2026-05-05 • via Nuitee
A
Ana Patricia • couple • es
10
Pros:

La ubicación y el personal siempre atentos

Cons:

El baño creo que es un poquito justo de tamaño

2026-05-05 • via Nuitee
E
Elena • couple • me
10
2026-05-05 • via Nuitee
D
Diego • family_with_children • ar
10
2026-05-05 • via Nuitee
B
Başar • solo_traveller • tr
10
2026-05-04 • via Nuitee
E
Edwin verás Florencio • couple • es
6
2026-05-04 • via Nuitee
V
vetorasso • solo_traveller • br
9
Pros:

Gosto de tudo do hotel

Cons:

Não gostei de uma funcionária que fez o nosso check in…todas as coisas que pedimos ela falava que não podia…aí fizemos o seguinte…esperamos ela não estar e aí o rapaz de nome Nacho nos providenciou, sendo muito gentil e atencioso, ao contrário dela ( só não peguei o nome)

2026-05-04 • via Nuitee