Pestana CR7 Gran Vía Madrid

Hotels
•
Pestana Hotel & Resorts
9.2 (6662 reviews)
29 Calle Gran Vía , Madrid , es

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Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable stay
Cons:
Cleanliness issues
Small bathrooms
Limited breakfast options

Categories

Cleanliness
8.59
Some mentions of cleanliness issues and small bathroom.
Service
9.99
Positive mentions of staff being professional and helpful.
Location
10
Repeated mentions of excellent location.
Room Quality
8.55
Some reviews mention issues with room quality and small size.
Amenities
9.08
Standard offerings but some noted dissatisfaction with breakfast choices.
Value for Money
9.54
Mostly positive, though some mentioned the rate was high for the quality.
Food and Beverage
8.09
Comments on breakfast being poor in variety and quality.
Overall Experience
9.78
Overall positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:57

Property Description

Luxurious Accommodation
Pestana CR7 Gran Vía offers a blend of modern comfort and style in the heart of Madrid. The hotel boasts well-appointed rooms with top-notch amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for every guest.

Exceptional Facilities
Indulge in the various facilities provided by the hotel such as a restaurant, fitness centre, and a bar. With a 24-hour front desk, room service, and free WiFi, your needs are always catered to at Pestana CR7 Gran Vía.

Breathtaking Views and Dining
Savor delicious meals at the hotel's restaurant, enjoy a cocktail overlooking panoramic views of Madrid, or unwind on the outdoor terrace. Don't miss the opportunity to experience the only rooftop offering multiple heights and 360° views of the city.

Book now and elevate your stay at Pestana CR7 Gran Vía Madrid!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Jun 4, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 6662 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.54
Food and Beverage: 8.09
Overall Experience: 9.78
M
Marisol • couple • bo
9
2026-03-08 • via Nuitee
B
buyema saadi • couple • es
9
2026-03-07 • via Nuitee
J
Jose Luis • family_with_children • es
10
Hotel para repetir
Pros:

El personal. Todo en general muy bien

2026-03-06 • via Nuitee
L
Laura • couple • ch
10
Kann man empfehlen
Pros:

Gute Austattung, die Lage war super!

Cons:

Leider wurden uns die Bademantel nach der ersten Reinigung weggenommen und keine neuen gegeben.

2026-03-06 • via Nuitee
D
Dolores • couple • es
9
Pros:

el desayuno muy bueno y completo.
el personal muy atento y las instalaciones en general son cómodas.

Cons:

la habitación es cómoda, pero un poco pequeña y el baño también para el precio que tiene.

2026-03-06 • via Nuitee
H
Hassan • couple • fr
9
2026-03-05 • via Nuitee
R
Riyaz • couple • ae
5
Not worth it
Pros:

Good location. Very small rooms

Cons:

Pigeon holes.. no view, badly planned rooms
Had smell when you used the bathrooms. No ventilation not worth the money

2026-03-05 • via Nuitee
J
Joseernesto • family_with_children • gt
7
No es lo que esperaba
Pros:

ubicacion,

Cons:

4 estrellas le quedan grandes, es un hotel muy basico y simple, las habitaciones son pequeñas, el restaurante tambien era pequeño, incomodo que el asensor de las habitaciones lo usan los visitantes del restaurante y la azotea

2026-03-04 • via Nuitee
K
Krisztina • couple • hu
10
2026-03-04 • via Nuitee
R
rocchieri • couple • es
10
2026-03-04 • via Nuitee
G
GUILLERMO • couple • ve
10
Excelente
Pros:

Todo

Cons:

Nada

2026-03-03 • via Nuitee
V
Victoria • solo_traveller • gb
6
2026-03-03 • via Nuitee
W
Wouter • couple • be
9
Goed verblijf in het centrum van Madrid
2026-03-03 • via Nuitee
G
giuseppe • couple • it
9
2026-03-02 • via Nuitee
F
Florencio • extended_group • es
9
2026-03-02 • via Nuitee
D
David • family_with_children • es
10
Agradable
Pros:

Ubicación

Cons:

Algunos desperfectos en la habitación 826
Persianas interiores de ocultación salidas de guía
Un poco de humedad negra en silicona de placa de ducha.

2026-03-02 • via Nuitee
S
Sebastian • couple • es
8
2026-03-02 • via Nuitee
J
JNareP • family_with_children • es
9
Pros:

Personal muy amable

2026-03-02 • via Nuitee
J
juan jose • family_with_children • es
10
Cama de ensueño
Pros:

Elegante y céntrico
Cama súper cómoda

Cons:

Todo bien nada mal

2026-03-02 • via Nuitee
B
Besik • family_with_children • ge
5
2026-03-02 • via Nuitee