InterContinental Baku by IHG

Hotels
•
InterContinental Hotels & Resorts
9.4 (1723 reviews)
31 Zarifa Aliyeva Street , Baku , az
+994 12 525 99 33

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Delicious breakfast
Cons:
Noise from the street
Cleanliness issues
Room service errors

Categories

Cleanliness
8.41
Multiple reviews indicated cleanliness issues, including a dirty bathroom and odors.
Service
9.99
Positive mentions of helpful and friendly staff throughout the reviews.
Location
8.92
Conveniently located close to the city center but mentioned traffic noise issues.
Room Quality
8.87
The rooms were mostly clean and equipped, but some faced noise disturbances.
Amenities
9.9
Good amenities such as a great sauna and a well-equipped spa.
Value for Money
9.86
Mostly described as worthy of the money spent.
Food and Beverage
9.41
Breakfast and food received positive remarks, but room service was inadequate on one occasion.
Overall Experience
9.88
Generally positive experience despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:17

Property Description

Luxurious Accommodation
Indulge in the epitome of luxury at InterContinental Baku, an IHG Hotel. With air-conditioned rooms boasting city views, modern amenities like a coffee machine and flat-screen TV, and plush bedding, your comfort is our top priority.

Wellness and Relaxation
Unwind and rejuvenate at our spa and wellness centre featuring an indoor pool, fitness centre, sauna, and hammam. Whether you prefer a refreshing swim or a soothing sauna session, we have everything you need to de-stress and pamper yourself.

Convenient Services
From concierge assistance to a business centre, we offer a range of services to cater to your needs. Enjoy a delicious breakfast, utilize our ironing facilities, or explore nearby attractions like Maiden Tower and Fountains Square.

Book now to experience unparalleled luxury and hospitality at InterContinental Baku, an IHG Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1723 reviews
Cleanliness: 8.41
Service: 9.99
Location: 8.92
Room Quality: 8.87
Amenities: 9.9
Value for Money: 9.86
Food and Beverage: 9.41
Overall Experience: 9.88
K
Kavak • couple • tr
10
Pros:

Temiz,Çalışanları çok ilgili.Konumu da çok iyi.Tavsiye ederim

2026-09-11 • via Nuitee
M
MEHMET KASIM • solo_traveller • tr
8
2026-09-10 • via Nuitee
D
Dauren • solo_traveller • kz
10
Pros:

Консьерж Айдын очень мне помог трехъязычный тсотрудник. Большой ему спасибо

2026-09-06 • via Nuitee
T
Tova • family_with_children • il
9
2026-09-06 • via Nuitee
R
Ruzali Umida • solo_traveller • uz
10
2026-09-02 • via Nuitee
M
mohammad • couple • kw
10
2026-09-02 • via Nuitee
K
Kaya • couple • tr
10
I had an amazing stay especially Jamil and Samir made it very comfortable and were super polite, nice, respectful and ve
Pros:

Loved the room and location

Cons:

I found a lubricant bottle in the mattress

2026-09-01 • via Nuitee
Z
Zaina • couple • ae
10
We had such a wonderful stay at this beautiful, spotless, and well-maintained hotel, with a great location close to almo
Pros:

We had such a wonderful stay at this hotel! Its my second time in this hotel It’s always sooo nicee cozy and cleannnn, and honestly, cleanliness is the most important thing to me. Everything was spotless and very well maintained. The location is also great, close to almost everything, and the hotel itself is beautiful.

The staff are genuinely so kind, welcoming, and helpful. A special thank you to Kamal, the bellman, who was always welcoming us, asking if we needed anything, and making sure our stay was comfortable, even when it rained immediately got us umbrellas 🥺The receptionists were also amazing and so hospitable.

The restaurant was lovely with so many options. Elbariz, the restaurant manager, was incredibly welcoming and always gave us the best recommendations. We even came back to our room twice to find plates of dessert waiting for us as a welcome treat, which was such a thoughtful gesture and made us so happy! Samir, the supervisor, was also extremely helpful, always recommending the best restaurants to us and the top cities and activities in Azerbaijan. even helping us with directions.

2026-09-01 • via Nuitee
D
David • couple • il
5
2026-09-01 • via Nuitee
E
Elena • couple • ru
9
Pros:

Отличный новый чистый отель

2026-09-01 • via Nuitee
R
Ruzali Umida • solo_traveller • uz
10
Отличный отель и прекрасное обслуживание! ⭐️⭐️⭐️⭐️⭐️
Pros:

Останавливались в номере 504 и остались очень довольны. Номер просторный, уютный и очень чистый, большая кровать king-size, белоснежное постельное бельё. В номере есть всё необходимое для комфортного проживания. Уборка была ежедневно. Особенно понравился вид на город.
Отдельно хочется отметить персонал — все очень любезные, внимательные и приветливые. Большое спасибо Aydin и Samir на ресепшн, который очень хорошо встречает гостей и всегда готов помочь. Также хочется отметить Elbaris, менеджера ресторана, и сотрудников Ali и Samir — благодаря их внимательному и доброжелательному отношению чувствуешь себя действительно желанным гостем.
Завтраки заслуживают отдельной похвалы — огромный выбор блюд, всё вкусно и разнообразно.
Расположение отеля тоже отличное: примерно 10 минут пешком до моря, рядом торговые центры и парк. Вокруг чистые дороги, приятная атмосфера и удивительно чистый воздух.
В целом получили прекрасные впечатления от проживания. Чистота, комфорт, красивый интерьер и замечательный персонал — всё на высоком уровне. С удовольствием вернёмся сюда снова и будем рекомендовать этот отель!

Cons:

Всё отлично!

2026-09-01 • via Nuitee
A
AELiev • solo_traveller • cy
9
This was my second time at this hotel, and definitely not the last!
Pros:

The location is great and the facilities are fresh. Staff was friendly and professional. Shower had good pressure!

Cons:

Was a bit underwhelmed with the room size, in comparison to another hotel in Baku that I stayed in a week prior (same fee).

2026-08-31 • via Nuitee
A
Ana • solo_traveller • rs
10
2026-08-31 • via Nuitee
M
Murat Oğuz • couple • tr
8
Genel olarak bir sorun yaşamadık
Pros:

Konumu güzel temiz bir tesis, çalışanlar çok nazik ve yardımsever .

Cons:

Sigara içenler için ayrılmış bir alan yok , sokakta ve ayakta sigara içmek zorunda kalıyorsunuz.Kahvaltı ortalama düzeyde daha iyi olabilir.

2026-08-31 • via Nuitee
V
Viktor • solo_traveller • ru
10
2026-08-31 • via Nuitee
H
Haim • solo_traveller • il
9
מצויין.
Pros:

ראשית השרות במלון היה מאוד טוב עם הרגשה של בית,סיוע בכל נושא שביקשנו עם אפשרות לשיחה והסברים להמלצות שניתנו בכל נושא שבחרנו.

Cons:

בחדר האוכל השרות היה קצת עודף לפעמים התחלנו לאכול וקמנו להביא דבר נוסף וכשהגענו שוב לשולחן הצלחת כבר פונתה.

2026-08-30 • via Nuitee
A
ANDREA • couple • it
9
Piacevole e interessante soggiorno a Baku
Pros:

L'Intercontinental Hotel gode di una posizione eccezionale, forse la migliore a Baku in quanto vicino sia alla città vecchia che a Port Baku e al lungomare, baricentrico rispetto alle attrazioni principali, molte delle quali raggiungibili a piedi per la vicinanza con l'area pedonale. La comodissima fermata metropolitana Sahil dalla quale in pochi minuti si raggiungono i principali quartieri della città, molto più rapidamente, puntualmente e comodamente che in taxi o auto. L'hotel è grande, nobilmente costruito, sontuoso ed elegante, le camere molto grandi e confortevoli, climatizzazione e Wi-Fi funzionano perfettamente, il personale molto cortese e competente, in grado di soddisfare ogni richiesta.

Cons:

Nulla di particolare da segnalare. Il costo è abbastanza alto, ma in linea con quello degli hotel a 5 stelle di questa categoria.

2026-08-28 • via Nuitee
M
Mansour • family_with_children • kw
10
2026-08-28 • via Nuitee
A
ANDREA • couple • it
9
Piacevole soggiorno a Baku (2)
Pros:

L'Intercontinental Hotel gode di una posizione eccezionale, forse la migliore a Baku in quanto vicino sia alla città vecchia che a Port Baku e al lungomare, baricentrico rispetto alle attrazioni principali, molte delle quali raggiungibili a piedi per la vicinanza con l'area pedonale. La comodissima fermata metropolitana Sahil dalla quale in pochi minuti si raggiungono i principali quartieri della città, molto più rapidamente, puntualmente e comodamente che in taxi o auto. L'hotel è grande, nobilmente costruito, sontuoso ed elegante, le camere molto grandi e confortevoli, climatizzazione e Wi-Fi funzionano perfettamente, il personale molto cortese e competente, in grado di soddisfare ogni richiesta. Abbondante e gustosa la colazione, sia intercontinentale che locale.

Cons:

Nulla di particolare da segnalare. Il prezzo è abbastanza alto, ma in linea con quello delle strutture a 5 stelle di questo livello.

2026-08-28 • via Nuitee
O
Oz • couple • il
9
2026-08-27 • via Nuitee