Canopy By Hilton Portland Waterfront

Hotels
Canopy by Hilton
9.4 (901 reviews)
9 Center Street , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Outstanding staff
Immaculate rooms
Ideal location
Cons:
High parking fees
WiFi not free for all

Categories

Cleanliness
9.35
Rooms are kept immaculate and beautiful.
Service
9.85
Outstanding staff who go above and beyond; consistently friendly and helpful.
Location
9.35
Ideal location for exploring Old Port; very convenient.
Room Quality
9.35
Rooms are well-appointed and comfortable with some spectacular views.
Amenities
9.35
Rooftop bar and cafe provide excellent options.
Value for Money
8.85
High parking fees noted, but overall experience compensates.
Food and Beverage
9.35
Great food and drink options at the rooftop bar.
Overall Experience
9.75
Consistently fantastic stays; feel at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Modern Luxury by the Waterfront

Luxurious Accommodations: Enjoy air-conditioned rooms with free WiFi and private bathrooms. Some rooms even offer stunning city views.

Convenient Amenities: Stay active with free bike rentals, hit the gym at the fitness center, or unwind in the shared lounge. Indulge in delicious meals at the on-site restaurant.

Prime Location: Explore nearby attractions like Merrill Auditorium, Portland Observatory, and Victoria Mansion. Plus, with the airport just 5 km away, your travels are made easy.

Book your stay at Canopy By Hilton Portland Waterfront for a truly upscale experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

9.4
Based on 901 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.75
R
RONALD JOSEPH couple au
10
wnen your away this is the hotel you want
Pros:

great location great staff could not fault it

Cons:

nothing

2026-03-08 via Nuitee
A
Amanda couple us
10
Always a great visit.
Pros:

The location is great. I enjoyed the staff.

Cons:

Some guests were loud but we were fortunate and the hotel staff moved us.

2026-03-04 via Nuitee
A
Amanda couple us
10
Pros:

Friendly, informative staff. Loved the "Loft." Rooms were very clean. The waterfall shower was very nice, shower was spacious. Bed was very comfortable, linens were very clean. I will be booking again at this location.

Cons:

Parking was not free

2026-03-02 via Nuitee
C
Cherity couple us
10
Will plan to stay again in the future
Pros:

We had a great stay. The facilities and rooms were modern and clean. The bed was comfortable. There was a real hairdryer (not the kind attached to the wall) and a full length mirror in the room. Staff were helpful and friendly. We made sure to have a drink at the rooftop bar. It wasn’t warm enough to be outside but still a very nice atmosphere.

Our room was on the sixth floor and the room was spacious and quiet. We arrived on a Saturday afternoon so we were able to park at a metered street spot for a couple hours until it became free overnight and Sunday. This was lucky because the adjacent lot and valet options were expensive. We had breakfast at Salt Yard Cafe before heading out and it was quite good. One thing that stood out about this hotel is the Transit Room. It included lockers and a bathroom. Very convenient if you have some time between checkout and your departure (or between arrival and check-in)

Cons:

You could hear when water was running in the room next door. I thought our toilet was running but that wasn’t where the noise was coming from when I went to check on it. Not a major thing but good to know before you go investigate in the early morning hours like I did.

2026-03-02 via Nuitee
A
Alyssa solo_traveller us
6
2026-03-01 via Nuitee
A
Amy extended_group us
10
2026-01-28 via Nuitee
S
Stefan couple us
8
2026-01-23 via Nuitee
N
Naeem couple us
9
2026-01-22 via Nuitee
W
William couple us
10
2026-01-19 via Nuitee
T
Timothy couple us
10
2026-01-19 via Nuitee
J
joanne couple us
7
Pleasant
Pros:

Property was clean and beds comfortable.
Walking distance to Portland Dock and restaurants!

Cons:

Th roof top bar was always too crowded to grab a drink.

2026-01-19 via Nuitee
D
Dawn couple us
8
2026-01-11 via Nuitee
M
MARIE-THERESE couple fr
5
Cons:

le lit n'était pas confortable

2026-01-10 via Nuitee
A
Ayako couple us
10
2025-12-31 via Nuitee
H
H3792LXrileyc Family
10
Easily the best spot to stay in Portland.
Pros:

My Fiancé and I love spending time in Portland and we refuse to stay at any other hotel when we’re there. We’ve stayed at the Canopy a handful of times and our stay is always fantastic. The rooms are kept immaculate and are beautiful, many with some spectacular views of Portland. But the main reason for our love of the Canopy is the outstanding staff. They go above and beyond to make our stay memorable and comfortable. The staff are always friendly and willing to listen to any questions or requests we may have. Shout out to Andrew Peckham who works at the front desk for his extremely warm personality and helpfulness. The rooftop bar is also an excellent food and drink option if you’re looking for a chill late night spot to go to. We can’t recommend this hotel enough and is one of the top places we looked forward to when we travel to Portland.

2025-12-30 via Tripadvisor
J
Jodi couple us
10
2025-12-30 via Nuitee
P
Passport36556743650 Couples
10
Perfect Stay in Portland
Pros:

Had a great stay at Canopy. The location is ideal for exploring the Old Port, and the hotel feels modern, comfortable, and thoughtfully designed. The rooms were spotless and well appointed, and the staff were genuinely friendly and always one step ahead which really elevated the experience. It is the kind of place that makes Portland feel even better than it already is. Would absolutely stay here again.

2025-12-29 via Tripadvisor
C
C5620TGpabloa Business
10
I’ve been staying at this hotel every month for two weeks at a time for a year now.
Pros:

Ive been staying at this hotel for two weeks at a time for a year now. Seriously, it is my home away from home, and it is not just the room, or the lobby, or the fabulous restaurants. It is the front office, it is the front desk, it is the bartenders, and the cleaners.

Mostly, it is that whenever issues arise, as they have to arise in any establishment, they are dealt with. Immediately. Someone takes ownership. Someone fixes it. Someone reaches out. Someone actually cares.

And for a hotel of this caliber, which does not usually get business travelers, that is just so unusual that if I could give it more stars I would.

2025-12-29 via Tripadvisor
D
Dufresne couple us
10
2025-12-29 via Nuitee
K
Kristin couple ch
9
Great hotel to explore Portland
Pros:

Great location to explore all the best restaurants and shops. Good sizes, comfortable room. Free water.

Cons:

I am giving only 4 stars because the WiFi wasn’t free unless you were a member and because of the expensive valet parking.

2025-12-29 via Nuitee