Canopy By Hilton Portland Waterfront

Hotels
•
Canopy by Hilton
9 (775 reviews)
9 Center Street , Portland , US
+1 207-791-5000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location / waterfront access
Helpful and courteous staff
Rooftop bar (when open) with views
Valet service
Good breakfast / Saltyard Cafe
Walking distance to Wharf, marinas, restaurants
Updated decor and pleasant lobby
Pet friendly
Cons:
Significant night noise (water/street); paper-thin walls
Overpriced / poor value for money
Pet fur/odors in some rooms; no guaranteed pet-free rooms
Rooftop bar closed for some stays
Valet process inconvenient (texting, no bellboy service)
Rooms with HVAC-facing views
Service/cleaning communication lapses (e.g., package notifications)
Occasional unpleasant street activity outside

Categories

Cleanliness
7.5
Mixed reports: some guests praised general cleanliness, but several guests reported pet fur/odors, required room changes, and occasional missing amenities (e.g., no Q-tips).
Service
10
Generally praised staff — courteous, helpful, front-house manager actively resolved issues; some operational friction (valet texting workflow, notification about packages) noted but overall service was a strong positive.
Location
10
Very strong location: waterfront/marina/Wharf access, walking distance to attractions and restaurants; a few guests felt not directly waterfront from some vantage points but location consistently praised.
Room Quality
7.5
Room issues reported: paper-thin walls, significant street/water noise at night, HVAC-facing views from many rooms, and occasional pet-related smells — several guests had to change rooms.
Amenities
10
Good amenities: rooftop bar, valet, bikes, coffee/pastry bar and lobby spaces received praise; rooftop closure was mentioned for at least one stay but overall amenities positively received.
Value for Money
7
Multiple guests felt the price was excessive for the experience (comments that rates should be much lower given noise, views, or service/process issues).
Food and Beverage
10
Positive comments about breakfast and the attached Saltyard Cafe; rooftop bar noted as a highlight when open.
Overall Experience
10
Mixed experiences but many positive takeaways (excellent location, helpful staff, attractive public spaces). Some guests had notably negative stays due to noise, pricing, or amenities being closed, but the overall impression across reviews trends strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Luxury by the Waterfront

Luxurious Accommodations: Enjoy air-conditioned rooms with free WiFi and private bathrooms. Some rooms even offer stunning city views.

Convenient Amenities: Stay active with free bike rentals, hit the gym at the fitness center, or unwind in the shared lounge. Indulge in delicious meals at the on-site restaurant.

Prime Location: Explore nearby attractions like Merrill Auditorium, Portland Observatory, and Victoria Mansion. Plus, with the airport just 5 km away, your travels are made easy.

Book your stay at Canopy By Hilton Portland Waterfront for a truly upscale experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Video

Guest Reviews

9
Based on 775 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 7.5
Amenities: 10
Value for Money: 7
Food and Beverage: 10
Overall Experience: 10
R
Robert • couple • gb
5
Disappointed
Pros:

Good location

Cons:

Dreadful water noise all night. Moved rooms but still had noise. Not good.

2026-10-22 • via Nuitee
S
Shelton • couple • us
9
2026-10-11 • via Nuitee
J
Joseph • couple • us
9
2026-10-07 • via Nuitee
R
Rene • couple • ca
8
If you don’t mind street noise until 11PM and the costs of the rooms, then it’s a pretty nice place to stay in for a few
Pros:

On the waterfront. Great breakfast. Staff is nice and knowledgeable

Cons:

Too much noise from the street. Very expensive even for the location

2026-09-16 • via Nuitee
B
Brian • couple • us
3
Would never
Pros:

It’s new…. Some nice wood touches

Cons:

The cost was insane… over $1000 per nite to get a view of a parking lot… to encounter homeless druggies out the front door… paper thin walls could here every snore cough or other noise…. Same sex bathrooms very uncomfortable….At most should be $250-300 max….specifically booked here for the roof bar…. Which was closed… probably worst hotel experience I’ve r er had

2026-09-16 • via Nuitee
S
silvia • solo_traveller • it
9
Pros:

Tutto

2026-09-10 • via Nuitee
R
Rona • couple • us
10
Very nice
Pros:

This hotel was very nice. They don’t have self parking but the valet service was on top of things. The Rooftop bar (Luna) was very nice with wonderful views. It was in walking distance to the Wharf.

2026-09-09 • via Nuitee
E
Elizabeth • couple • us
7
2026-09-07 • via Nuitee
T
Tara • extended_group • us
8
2026-08-31 • via Nuitee
B
Bhairavi • couple • us
1
Pros:

Nothing really

Cons:

No bellboy service , u can’t call guest services and request valet ppl to bring car , they give u a number to text and wait ! It’s like u pay fifty dollars a day for valet and do basically everything urself! No Q tips in toilet kits, for 650 $ a night room! Super expensive for the level of rooms!
And it is absolutely not waterfront! For me waterfront is u can see water from hotel lobby!

2026-08-22 • via Nuitee
K
Kimberly • couple • us
6
2026-08-19 • via Nuitee
M
Marco • family_with_children • it
8
2026-08-18 • via Nuitee
G
Guillaume • couple • fr
9
Super top !
Pros:

Un top emplacement , un personnel au top !

2026-08-18 • via Nuitee
M
Mine • couple • tr
6
2026-08-15 • via Nuitee
C
Christian • extended_group • it
5
Solo buona posizione e ragazze reception carine
Pros:

Nulla

Cons:

Praticamente tutto, lo sconsiglierei

2026-08-13 • via Nuitee
O
Owen • family_with_children • us
9
2026-08-08 • via Nuitee
R
Richard • solo_traveller • us
9
2026-08-06 • via Nuitee
G
gogem • solo_traveller • ae
7
Courteous crew and nice location
Pros:

Offers valet, help with luggage and room service type various services

Cons:

Hotel restaurants are open to public and the queues take away from hotel experience.
The cleaning and service crew needs to be trained better. Ex if you receive a package under my name how about notifying me.

2026-08-06 • via Nuitee
C
Curtis • solo_traveller • us
10
2026-07-24 • via Nuitee
M
Michael • couple • at
8
2026-07-22 • via Nuitee