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Property Description
Convenient Amenities
Enjoy the convenience of laundry facilities, an elevator, and complimentary self-parking during your stay at Luxel Suites by Homes by Della.
Modern Comforts
Unwind in one of our well-equipped guestrooms with flat-screen TVs, free Wi-Fi, and spacious bathrooms featuring showers and daily housekeeping.
Prime Location
Located in bustling Westlands, our hotel is just a short distance from key attractions like The Sarit Centre, Westgate Shopping Mall, and Nairobi National Museum.
Book your stay at Luxel Suites by Homes by Della for a memorable experience in Nairobi, where comfort meets convenience.
Property Policies
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Pets
Pets not allowed
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Guest type
Essential workers only - NO
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General
Social distancing measures are in place
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General
Professional property host/manager
Location
Guest Reviews
SCAM! SCAM!
Booked Luxel suites and was sent to Brickwood Apartments instead which could best be described as a Kennel. I called the contact person and without any apologies or reason for sending me intentionally to their lesser facilities, he eventually sent me to the originally booked place on Cedar road. When I got there I was woken up by sounds of another person in the flat. I was shocked! The person in the flat was shocked too to meet someone else in the flat without knowing we were supposed to be sharing. Well, that's what she claimed, as she said she's a long term guess there for a month and only once she had to share and it was a mistake that the other person was sent in. I later discovered it was all an act as by the 3rd night being there, another guess appeared. Needless to say, he didn't unpack. This was after I called the liaison person who came around and told me it was a mistake on my part, that it was written in the fine prints under "HIS PROFILE". I asked why it wasn't clearly stated in the advert that this is a shared apartment. With many strangers potentially wanting to use the shared spaces. He promised that whilst we are there no one else would be allowed in. The very next day the above mentioned guess arrived and upon realising he was also scammed, did a hasty U-turn. I called the person who promised not to send anyone else in and he ended up trying to intimidate me with threats to report me for seemingly standing up for myself. AVOID, AVOID! SCAM!
Its a conductive accommodation
This seems to be a scam!Fake numbers shared in the site, gateman doesn't have the owners number! No reception.. After paying for a night, guests ended up stranded! Had to look for options late night. No one called to check even the day later!
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