Pepem Holistic Experience - Peaceful Retreat Near Tulum

Hotels
•
Independent
7.8 (22 reviews)
Carr. Cancún - Tulum, Cenotes Sac Actun, Tulum, QROO, 77760 , Tulum , MX
52-9841041634

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Pets allowed

Facilities

Snorkeling nearby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property
Express check-in
Tours/ticket assistance
Airport transportation - drop-off (surcharge)
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Review Highlights

Pros:
Kind and efficient staff
Talented chef
Breezy check-in process
Good hospitality
Cons:
Bug intrusion due to netting
Power issues affecting lighting and charging
Fell short of luxury/boho experience

Categories

Cleanliness
5.5
The presence of bugs due to netting and no glass windows resulted in cleanliness concerns.
Service
8
Guests appreciated the kindness, efficiency, and capabilities of the staff, especially highlighting the chef's talents.
Location
8
The resort's location was not a major point of concern in the reviews.
Room Quality
5
Issues with power and bug intrusion affected the overall quality of the rooms.
Amenities
5
The lack of glass windows and power issues impacted the amenities available to guests.
Value for Money
6
Guests felt the stay fell short of the luxury/boho experience advertised, affecting perceived value for money.
Food and Beverage
8
The chef's culinary skills and hospitality received high praise, contributing positively to the food and beverage experience.
Overall Experience
7.5
Although falling short of expectations, the staff's efforts and culinary experience led to an overall decent stay for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:29

Property Description

Outdoor Pool and Bicycles Rental - Relax by the outdoor pool and explore the surroundings on rented bicycles.

Gourmet Dining and Bar/Lounge - Indulge in a satisfying meal at the restaurant and unwind with a drink at the bar/lounge.

Convenient Amenities and Shuttle Service - Benefit from express check-in/out, safe deposit box, and airport shuttle service. Book now for a holistic stay at Pepem holistic experience - Adults Only.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

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Location