Wingate Houston at Reliant Park & Medical Center

Hotels
•
Wingate by Wyndham
5.8 (1493 reviews)
8600 Kirby Drive , Houston , US
+1 713-795-8405

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location near stadium / walkable
Occasionally friendly/polite front desk staff
On-site breakfast available (limited selection)
Cons:
Cleanliness issues: bedbugs, mildew, stained towels and tubs
Billing problems: double charges, canceled reservations, surprise fees
Room problems: outdated rooms, poor AC, very firm beds, ripped blinds
Unexpected/expensive parking charges and missing advertised fridge
Limited and poor food/beverage variety

Categories

Cleanliness
2.5
Multiple reviewers reported bedbug bites, stained towels and tubs, mildew smell in hallways/rooms and musty odors — cleanliness is a clear major problem.
Service
8.5
Mixed reports: several guests described billing problems (double charges, canceled reservations, alleged scamming), but others called individual front desk staff polite and helpful when rooms/requests were raised — score slightly elevated to reflect the instances of helpful staff despite serious billing issues.
Location
9.8
Consistently praised as very close to the stadium and walkable (multiple mentions of being a short 5–10 minute walk) — location is the strongest positive across reviews.
Room Quality
3.2
Rooms described as dated and in poor repair: ripped blinds, very firm beds, stained tubs/sinks, poor AC performance (rooms remaining hot), and mildew — room quality is below expectations.
Amenities
6
Amenities are inconsistent: breakfast is available but very limited, advertised fridges were sometimes missing, parking/valet policies and charges surprised guests — a middling score reflecting presence of basic amenities but unreliable execution and extra fees.
Value for Money
3.3
Guests reported being overcharged, unexpected parking fees, and paying high nightly rates for rooms that did not meet expectations — value is poor for many stays.
Food and Beverage
4.1
Breakfast offerings described as very small with little variety; one Spanish-language review noted lunch lacked variety — F&B offerings are limited and underwhelming.
Overall Experience
9
Mixed overall: although many guests reported serious problems (cleanliness, billing, AC), the hotel's proximity to the stadium and occasional helpful front desk interactions are repeatedly cited; score elevated to reflect that for event-goers location often dominated their overall assessment despite other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:44

Property Description

Prime Location near Major Attractions
Situated in Houston's Medical Center district, Wingate Houston near NRG Park/Medical Center offers easy access to NRG Stadium, NRG Park, and Rice Stadium, making it the perfect choice for sports fans and event attendees.

Comfortable Rooms with Essential Amenities
Each air-conditioned room at Wingate Houston features free WiFi, a desk, and a flat-screen TV, ensuring a comfortable stay. Guests can also enjoy the convenience of private bathrooms, bed linen, and towels provided in every room.

Convenient Services and Multilingual Staff
With a welcoming staff fluent in both English and Spanish, guests can expect exceptional service and assistance throughout their stay. The hotel also offers private parking on site for added convenience.

Book your stay at Wingate Houston near NRG Park/Medical Center for a seamless blend of comfort and convenience during your Houston visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 1493 reviews
Cleanliness: 2.5
Service: 8.5
Location: 9.8
Room Quality: 3.2
Amenities: 6
Value for Money: 3.3
Food and Beverage: 4.1
Overall Experience: 9
C
Caroline • family_with_children • ca
4
2026-11-02 • via Nuitee
L
Leticia • couple • us
10
Overall excellent
Pros:

, clean comfortable and convenient

Cons:

Nothing

2026-11-02 • via Nuitee
C
Charles • solo_traveller • us
3
Breakfast, please?
Pros:

Close to Reliant Stadium

Cons:

Breakfast did not start even close to on time
Dozens of people waiting
Then even when it started the staff did not keep the buffet steadily supplied. For example, there was no milk available for a good half an hour

2026-11-01 • via Nuitee
D
Dominguez • extended_group • us
8
2026-10-25 • via Nuitee
S
San Juanita • extended_group • us
9
2026-10-25 • via Nuitee
D
Davenport • family_with_children • us
1
Beyond pissed.
Pros:

Nothing to start off the hotel staff scammed me. He canceled out my reservation and I was charged for it. Then I was charged a self valet fee over $100 and my holding fee was nt returned instead more money was taken.

Cons:

See everything above. My room was supposed to be 388.00 and instead I was charged $ 901.26 off two cards. I was asked if he could type my information in manually. So money was taken off two cards. Was also told that they don't use booking. Com so he couldn't find my reservation. But canceled me out.

2026-10-24 • via Nuitee
J
Jamila • solo_traveller • us
4
2026-10-20 • via Nuitee
C
Carey • family_with_children • us
8
2026-10-19 • via Nuitee
M
Miller • family_with_children • us
1
Great location but thats all!
Pros:

When you walk in the lobby you are wow, but doest last long

Cons:

The hotel is very old, repairs are not of good quality, the rooms stink with a musty odor, the blinds in 1 of our 2 rooms were ripped to shreds, the bed is extremely uncomfortable, we paid for 2 nights for 2 rooms an left after 1 night an drove 6 hours home, its that bad. At the front desk they want $5 for a coke and $3.50 for a bag of chips or a candy bar. The hot breakfast is the smallest selection I've ever seen.

2026-10-19 • via Nuitee
K
Karrie • couple • us
8
2026-10-16 • via Nuitee
C
Cooksey • extended_group • us
4
It was ok bc I was tired
Pros:

Could be better

Cons:

The beds were to firm

2026-10-15 • via Nuitee
K
Kellsey • extended_group • us
1
Uncomfortable
Pros:

Front desk staff was friendly

Cons:

The hotel was dated, ac was terrible. The price of the hotel did not go with what we were given, might as well stayed at a raggedy motel. Checked in at 3pm set our air, came back from our early dinner and the room was still warm, we chalked it up to it being Texas and sun still beaming. We got ready and left for our plans. When we arrived back to finally sleep around 12-12:30am, our room was hot. We called the front desk and asked for fan but they could not hear anything on the old phone, i had to use my cellphone to call them. They switched us rooms and that one was way worse, the mildew smell and the air did not work at all. I went down to the front desk and the man was polite. I didn't like being a pain but if you're paying over $300 for a room you want to be comfortable. I told him we could not stay there and if there was anyway to get a partial refund, i didn't mind because we did spend some time, but it was not what was expected or pleasant and left at 1:21am. i do not understand having to pay for parking if there is an event going on when you are staying at the hotel. Maybe pay but validate it.

2026-10-14 • via Nuitee
F
Felipe • couple • us
1
2026-10-13 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Chelbi • couple • us
1
Horrible.
Pros:

Nothing.

Cons:

I went to get my room card after doing pre check in online. I added my credit card and they already charged it. When I went to check in they wanted to charge me again and I refused to be charged 2x. I had to miss my concert which I spent $250 on tickets that I had to loose because I couldn’t check into the hotel.

2026-10-12 • via Nuitee
B
Brandy • extended_group • us
1
Will never go back
Pros:

It was next door to the stadium & walking distance

Cons:

I left with a bunch of bed bug bites!

2026-10-12 • via Nuitee
L
Luis • extended_group • mx
8
Muy bueno
Cons:

El almuerzo, le falto variedad

2026-10-12 • via Nuitee
G
Green • solo_traveller • us
4
Disappointed
Pros:

Nothing. But the location to stadium

Cons:

The bed was hard. The tub was stained. The sink clogged up. The toilet flush slow. The towels were stained. Smell in hallway smell like mold

2026-10-12 • via Nuitee
C
Claudia • solo_traveller • us
5
Pros:

The location

Cons:

My son came home with bedbugs bites

2026-10-11 • via Nuitee
C
Chianti • solo_traveller • us
8
2026-10-11 • via Nuitee