Maris Beach Hotel Phu Quoc

Hotels
Independent
7 (580 reviews)
Group 4, Cua Lap Quarter, Duong To, Phu Quoc, An Giang, 92509 , Phu Quoc , VN

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor breakfast quality
Staff service issues

Categories

Cleanliness
6.21
Reviews mention issues with cleanliness in rooms and areas outside the hotel.
Service
7.68
Mixed reviews, with some mentioning friendly staff but also complaints about staff response times and service quality.
Location
8.22
Good location close to the beach and nightlife, but marred by surrounding construction.
Room Quality
7.17
Rooms are generally spacious and comfortable, though some reports of maintenance issues exist.
Amenities
6.7
Limited amenities reported, particularly regarding the lack of a safe in rooms.
Value for Money
7.16
Value perceived as average given the mixed experiences and amenities.
Food and Beverage
5.71
Breakfast options received considerable negative feedback for quality and variety.
Overall Experience
7.18
Guests had a fair experience, but significant improvements are necessary to avoid dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:52

Property Description

Outdoor Pool and Terrace with Garden View

Take a dip in the refreshing outdoor pool or relax on the terrace while enjoying the picturesque garden view at The May Phu Quoc Hotel.

Dining and Amenities

Indulge in a delicious meal at the on-site restaurant and start your day with a buffet breakfast. Enjoy convenience with services like dry cleaning, a 24-hour front desk, and multilingual staff.

Comfortable Rooms with Modern Amenities

Unwind in one of the 108 air-conditioned rooms with minibars and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy designer toiletries in the bathrooms.

Book your stay at The May Phu Quoc Hotel and experience the perfect blend of relaxation and convenience on your Phu Quoc getaway.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 580 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.22
Room Quality: 7.17
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 5.71
Overall Experience: 7.18
T
Terezia solo_traveller sk
7
2026-03-14 via Nuitee
D
Dzmitry couple pl
6
2026-03-12 via Nuitee
D
dorin couple ro
10
Pros:

Location was good, friendly staff and a spa , where Mr Nguyen , with magic hands, relax my stiff shoulder.

2026-03-11 via Nuitee
B
Bettina couple se
7
Bra hotell med vissa brister
Pros:

Bra luft. Sköna sängar. Bra städat . Nära stranden.

Cons:

Det var inte gratis solstolar vid stranden. Fick inte flytta solstolarna vid poolen. . Lite sunkigt på väg till standen. Odrickbart kaffe . Lyhört mellan rummen.

2026-03-10 via Nuitee
S
Slavomír couple sk
7
2026-03-07 via Nuitee
M
Marko couple si
8
2026-03-03 via Nuitee
L
Lynn couple ca
6
A two star hotel trying to say they are a four star.
Pros:

The pool was very nice.
The beach shack which was in front of the hotel but not run by it was very good in regards to food drinks and service.
Lobby was very large but not very useful.

Cons:

There wasn’t enough info about certain things such as using beach towels. No safe in the room so had to use the one at the front desk. Clearing in the restaurant was always slow so hard to get.a table. Most of the food that should have been hot was cold, even the coffee. The floor in the room was dirty. My feet would get black from walking on it. From the outside it looks like it’s crumbling.

2026-03-03 via Nuitee
I
Ian couple au
5
Not recommended
Pros:

Location was really good.

Cons:

The reception staff were rude, unhelpful and abrupt.
It took three days for the lock on the door into our room to be repaired…a five minute job in the end!
Breakfast was average.
Hotel is grossly over priced for what you get. It was the worst accommodation we experienced in our fantastic 4 weeks in Vietnam

2026-02-27 via Nuitee
W
Waldemar family_with_children pl
8
It was a sequence of unforgettable experiences both good and bad
Cons:

The beach was very dirty, I went swimming only once during the night of our arrival when I couldn’t see what was inside the water or on the beach. How sad such a lovely place is not kept clean.
breakfast the same everyday. The chef cooks pancakes in a small home size frying pan and gets 4 pancakes every 5 minutes while the dining is full of people and you can hardly find a free table.
Coffee is lukewarm to warm and made in a home size glass jug that is placed on a heating rack to heat it up.
The tiles around the pool are cracked and loose so you have to be very careful when walking in the pool area.
Most sadly though is the trash near or around the beach bar and the food in the beach bar which is inedible.

2026-02-26 via Nuitee
F
Frank family_with_children vn
4
Pros:

Good location

Cons:

Hotel has not good smell. Staffs are not much active in work and support customers. THere are so many mosquitos in my room ( 2nd floor). I and my wife get full of mosquito's biting in hand for all days.

2026-02-25 via Nuitee
A
Anna couple ru
9
Pros:

Отель расположен рядом с пляжем, вокруг много кафе и ресторанов. Отзывчивый персонал. Очень быстро помогали в решении разных проблем. Есть аренда байков.
Дают пляжные полотенца.
На территории есть большой чистый бассейн.
Адекватная, цена.

Cons:

Не хватило приспособления для сушки купальников. Приходилось сушить их на стуле.
Но, возможно, если бы мы обратились за этим к персоналу, то нам бы принесли сушилку.
По крайней мере все остальные наши просьбы выполнялись моментально.
Нам заменили неработающий телевизор, дали дополнительную подушку, предоставили услугу такси до аэропорта и тд.

2026-02-25 via Nuitee
T
Terezia couple sk
5
Vysoká cena nízka kvalita
Pros:

Blizko pri pláži

Cons:

Stará, opotrebovaná budova, izby pôsobili z roku 1960, steny popraskané, nábytok starý, zlomený. Slabé raňajky.

2026-02-23 via Nuitee
S
Stefan couple ro
8
We liked the hotel pretty much. It was clean and good smelling
Pros:

There was a variety of fruits.

Cons:

Same dishes mostly every day.

2026-02-11 via Nuitee
M
Maria Celeste solo_traveller ar
9
Pros:

Habitaciones muy cómodas y amplias. Excelente vista al mar.
El hotel está frente a la playa.La misma es linda y tranquila.
El hotel impecable
El desayuno es limitado, no tiene muchas opciones y poca variedad de frutas

Cons:

Le pondría más opciones al desayuno

2026-02-08 via Nuitee
F
Franck couple fr
7
2026-02-08 via Nuitee
I
Ingrida couple lt
1
Did not enjoy my stay
Pros:

Good location

Cons:

The staff seemed miserable, and the hotel felt lifeless, with no atmosphere at all. Breakfast was very limited, and the hotel does not have a bar or restaurant to have a drink/snack in the evening.
The hotel is extremely outdated and in serious need of refurbishment. It certainly does not meet a four-star standard, two stars at most. I would never stay here again, especially when there are many hotels in the same area at the same or even lower prices that offer a far better experience

2026-02-08 via Nuitee
R
Rionach couple gb
6
Pros:

The Maris is in a good location with plenty going on around and nearby. Although I didn't have much interaction with the staff other than booking in/out and at breakfast/room service they were all friendly and approachable.

Cons:

It is a shame that the hotel is looking very tired, the pool is lovely but the sunbeds are uncomfortable and the patio surround has heavily broken tiling (no bare feet or risk cuts and stumbling) Everything is a bit worn out but it's a budget hotel and we anticipated these issues.

2026-02-08 via Nuitee
M
Milan extended_group rs
10
2026-01-31 via Nuitee
T
Tolga couple tr
8
Pros:

Oda geniş ve ferahtı
Çalışanlar yardımsever ve güler yüzlü
Fiyat performans göre iyi bir tesis

Cons:

Otel eskimiş yenilenmesi lazım
Asansör zili kısılması lazım çünkü odanın içine ses geliyor be uyku problemi yaşıyorsunuz

2026-01-28 via Nuitee
K
Kseniia couple ru
3
На мой взгляд отель не соответствует четырем звездам.
Pros:

Расположен не далеко от торгового центра. Персонал был приветлив

Cons:

Очень сильная слышимость в номере, очень скудный выбор еды на завтраке, плохо убираются в номере, по ночам в номере под гипсокартоновым потолком бегали крысы или тому подобные зверьки и пытались его разгрызть… персонал на жалобу не отреагировал вообще никак. В один из дней оставили грязную тряпку на столе в номере. Стены разноцветные…При подъезде к гостинице горы мусора, а также мусор по пути на пляж.

2026-01-28 via Nuitee