Maris Beach Hotel Phu Quoc

Hotels
Independent
7 (580 reviews)
Group 4, Cua Lap Quarter, Duong To, Phu Quoc, An Giang, 92509 , Phu Quoc , VN

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor breakfast quality
Staff service issues

Categories

Cleanliness
6.21
Reviews mention issues with cleanliness in rooms and areas outside the hotel.
Service
7.68
Mixed reviews, with some mentioning friendly staff but also complaints about staff response times and service quality.
Location
8.22
Good location close to the beach and nightlife, but marred by surrounding construction.
Room Quality
7.17
Rooms are generally spacious and comfortable, though some reports of maintenance issues exist.
Amenities
6.7
Limited amenities reported, particularly regarding the lack of a safe in rooms.
Value for Money
7.16
Value perceived as average given the mixed experiences and amenities.
Food and Beverage
5.71
Breakfast options received considerable negative feedback for quality and variety.
Overall Experience
7.18
Guests had a fair experience, but significant improvements are necessary to avoid dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:52

Property Description

Outdoor Pool and Terrace with Garden View

Take a dip in the refreshing outdoor pool or relax on the terrace while enjoying the picturesque garden view at The May Phu Quoc Hotel.

Dining and Amenities

Indulge in a delicious meal at the on-site restaurant and start your day with a buffet breakfast. Enjoy convenience with services like dry cleaning, a 24-hour front desk, and multilingual staff.

Comfortable Rooms with Modern Amenities

Unwind in one of the 108 air-conditioned rooms with minibars and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy designer toiletries in the bathrooms.

Book your stay at The May Phu Quoc Hotel and experience the perfect blend of relaxation and convenience on your Phu Quoc getaway.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 580 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.22
Room Quality: 7.17
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 5.71
Overall Experience: 7.18
S
Stefan couple ro
8
We liked the hotel pretty much. It was clean and good smelling
Pros:

There was a variety of fruits.

Cons:

Same dishes mostly every day.

2026-02-11 via Nuitee
R
Rionach couple gb
6
Pros:

The Maris is in a good location with plenty going on around and nearby. Although I didn't have much interaction with the staff other than booking in/out and at breakfast/room service they were all friendly and approachable.

Cons:

It is a shame that the hotel is looking very tired, the pool is lovely but the sunbeds are uncomfortable and the patio surround has heavily broken tiling (no bare feet or risk cuts and stumbling) Everything is a bit worn out but it's a budget hotel and we anticipated these issues.

2026-02-08 via Nuitee
M
Maria Celeste solo_traveller ar
9
Pros:

Habitaciones muy cómodas y amplias. Excelente vista al mar.
El hotel está frente a la playa.La misma es linda y tranquila.
El hotel impecable
El desayuno es limitado, no tiene muchas opciones y poca variedad de frutas

Cons:

Le pondría más opciones al desayuno

2026-02-08 via Nuitee
I
Ingrida couple lt
1
Did not enjoy my stay
Pros:

Good location

Cons:

The staff seemed miserable, and the hotel felt lifeless, with no atmosphere at all. Breakfast was very limited, and the hotel does not have a bar or restaurant to have a drink/snack in the evening.
The hotel is extremely outdated and in serious need of refurbishment. It certainly does not meet a four-star standard, two stars at most. I would never stay here again, especially when there are many hotels in the same area at the same or even lower prices that offer a far better experience

2026-02-08 via Nuitee
F
Franck couple fr
7
2026-02-08 via Nuitee
M
Milan extended_group rs
10
2026-01-31 via Nuitee
T
Tolga couple tr
8
Pros:

Oda geniş ve ferahtı
Çalışanlar yardımsever ve güler yüzlü
Fiyat performans göre iyi bir tesis

Cons:

Otel eskimiş yenilenmesi lazım
Asansör zili kısılması lazım çünkü odanın içine ses geliyor be uyku problemi yaşıyorsunuz

2026-01-28 via Nuitee
K
Kseniia couple ru
3
На мой взгляд отель не соответствует четырем звездам.
Pros:

Расположен не далеко от торгового центра. Персонал был приветлив

Cons:

Очень сильная слышимость в номере, очень скудный выбор еды на завтраке, плохо убираются в номере, по ночам в номере под гипсокартоновым потолком бегали крысы или тому подобные зверьки и пытались его разгрызть… персонал на жалобу не отреагировал вообще никак. В один из дней оставили грязную тряпку на столе в номере. Стены разноцветные…При подъезде к гостинице горы мусора, а также мусор по пути на пляж.

2026-01-28 via Nuitee
S
Santhosh couple in
10
Amazing location and value for money
Pros:

Location , food , staff

Cons:

Nothing

2026-01-27 via Nuitee
X
XINDI solo_traveller cn
5
Pros:

酒店很靠近海,不知是否属于私人海滩,海水很干净,人也不多,适合放空和海泳。我预定的房型配有单独的阳台,阳台直接可以看到大海,很美…
设施不错,房间很大,酒店还有游泳池,不过建议上午游泳,上午会进行清洁换水,下午的水质并不是很好,能看到漂浮的叶片和杂质。

Cons:

酒店前台的女性员工态度一般,对待欧美国家游客态度很好,但对中国游客相对没有这么友好。
退房时前台告知需要等待5分钟检查房间,结果让那个我等待了10分钟以上,主动询问后得知是前台员工忘记告诉我了🥲
自助早餐可选项太少,不太好吃。

2026-01-26 via Nuitee
M
Mohamed couple tn
10
Jai passé deux semaines à lhotel très satisfait
Pros:

Hôtel pas cher au milieux de tout en plein centre touristique en face de la mer plage formidable

Cons:

Il faut faire une zone baignade protégé des jets ski

2026-01-24 via Nuitee
Z
Zannen couple au
4
Disappointing service and not great hotel experience for 6 nights.
Pros:

The location is very good, very easy to get to the beach and the beach shack bar is good (Not a part of the hotel). The beds are comfortable. The room service cleaning was very good and they came at very predictable times throughout the days.

Cons:

For a more upmarket hotel it really falls short of the mark. Here are the following things that are disappointing about this hotel.
1. The front service staff are not friendly or helpful. Asking them something and you get a pained look like you interrupted their conversation between each other. They purposefully have chairs that are lower than the desk to hide from you where able. Don't bother asking for recommendations on what to do/ where to go. I asked which restaurants are good and they replied anywhere up the road before returning to their phone.
2. The scooter rental while reasonably priced is a joke. For a hotel you would expect bikes that are at least minimum road worthy. You can't book ahead. When I booked one on the day they provided me with one that the electrics and horn didn't work. I ride motorbikes so I know what to look for and they give out unsafe lemons. The replacement while rideable, still had issues like no speedo and sticky brakes.
3. The rooms are clean but they have mould in the bathrooms as they need a weird privacy blind inside of them which is not built for wet rooms.
4. Shower is not great, the shower heads are clogged up, little pressure and rarely get hot water.
5. Breakfast was a bit of a let down. The food while there is a lot, it is just not very good. The fruits are not very appealing, the eggs they cook are with an oil that tastes off and overpowers the eggs. The other hot food is ok but so many tiers lower than what you would expect in Ho Chi Minh hotel for half the price.
6. The pool area stinks of sewerage until about 3pm, don't expect to enjoy it until then.
7. The hotel is overall just old and falling apart. Pictures on booking.com are very out of date. The balconies have huge cracks along the cladding now and it is next to a huge resort which is not in the pictures.
They should provide a page of recommdations for restaurants and places to go as a bare minimum for better service!

2026-01-22 via Nuitee
S
Samuel couple fi
1
Pros:

Allas näytti kivalle vaikka sitä emme kerenneet käyttää.

Cons:

Mistä oikein aloittaisin. Ensimmäisen kerran kun astuin hissiin luulin että olin mennyt väärään hissiin koska se oli niin likainen, tahrainen ja haisi. Molemmat päähissit olivat samanlaisia. Ne olisi helppo siivota jos sen vaan tekisi. Käytävät ja huone tuoksuivat homeelle, tunkkaiselle ja ummehtuneelle. Katossa näkyi homepilkkuja. Seinät olivat likaisia, pöydät rikki ja naarmuuntuneet. Huoneessa oli käytetty tuoksua piilottamaan hajua, mutta se ei ollut onnistunut. Ilmastointilaite oli hyvin heikko ja toimi huonosti jos ollenkaan. Aamulla ulkona 24 C° oli viileämpi kuin sisällä. Suihkusta ei tullut lämmintä vettä. Hotellin sivustoilla kuvat ovat ajoilta kun se avattiin ja niitä ei ole sen koommin. Ainoa asia mistä olin iloinen oli se, että vietin siellä vain yhden yön enkä enempää.

2026-01-22 via Nuitee
S
Sukanya couple dk
6
Pros:

ห้องพักสะอาดดี.พนักงานต้อนรับมีสองคน.คนยกกระเป๋าขึ้นห้องไม่มี.อาหารเช้าแย่มากไม่พอลูกค้ากิน

2026-01-21 via Nuitee
P
Phuong extended_group vn
8
lựa chọn tốt trong mức giá
Pros:

phòng sạch sẽ, có bể bơi, có ăn sáng khá tốt đồ ăn có bánh mì, bơ sữa, cafe, cơm, cháo, bún , hoa quả...

Cons:

đường đi ra bãi biển chưa được sạch

2026-01-20 via Nuitee
D
Dat family_with_children vn
10
2026-01-19 via Nuitee
D
Dat couple vn
10
2026-01-19 via Nuitee
L
Long couple cn
10
2026-01-19 via Nuitee
N
Ngọc Dũng family_with_children vn
7
Cũng hài lòng
Pros:

Cổng vào hơi khó cho ô tô và thức ăn sáng chưa OK lắm

2026-01-19 via Nuitee
I
Igor family_with_children us
10
2026-01-15 via Nuitee