Sara N Hotel & Spa

Hotels
9.3 (139 reviews)
Calle Hidalgo 96 , Zapotlanejo , mx

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Spacious rooms
Good amenities
Cons:
Noise from inside the hotel
Issues with AC
Small parking inconvenience
Unpleasant odor in the bathroom

Categories

Cleanliness
8.53
Generally clean but some guests reported unpleasant odors in bathrooms.
Service
10
Staff was very friendly and attentive, ensuring guests had what they needed.
Location
9.5
Well located in the heart of the city with easy access to various attractions.
Room Quality
9.04
Rooms are spacious and elegant, but some issues with noise and AC.
Amenities
9.49
Nice pool, spa, sauna, and gym facilities available.
Value for Money
9.52
Overall good value for the quality of services provided.
Food and Beverage
8.48
Restaurant noises could be distracting; details about food quality not provided.
Overall Experience
9.83
Despite some minor inconveniences, overall a great hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:32

Property Description

Luxurious Accommodation
Sara N Hotel & Spa in Zapotlanejo offers 5-star service with air-conditioned rooms, a hot tub, and concierge assistance. Some rooms even boast balconies for a touch of elegance.

Relaxation and Convenience
Indulge in the spa, plan excursions at the tour desk, or easily explore the area with available car rentals. The hotel ensures a stress-free stay with amenities like free WiFi and a 24-hour front desk.

Prime Location
Conveniently located near Cabanas Cultural Institute and Guadalajara Cathedral, Sara N Hotel & Spa provides easy access to local attractions. Plus, Guadalajara Airport is just 40 km away for a smooth journey. Start your luxurious getaway today!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 139 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.83
D
De la Peña family_with_children mx
9
Pros:

El hotel esta muy bien , el personal
Muy amable y atento .

2026-02-23 via Nuitee
A
Adriana family_with_children us
10
Espectacular
Pros:

Su limpieza y céntrico y sus atenciones

2026-01-15 via Nuitee
C
Castro extended_group mx
10
Genial!
Pros:

El servicio del staff de primera, requerìa guardar en refreraciion mi Insulina, y ellos con toda amabilidad lo hicieron

Cons:

Estaban realizando trabajose en la planta blaja, por ende, habìa ruido y polvo, pero es entendible

2025-12-15 via Nuitee
S
Sara family_with_children us
7
In the heart of the city.
Pros:

The property is well located, noise from outside is heard but not enough to make it an inconvenience.
The place is clean and the cleaning staff is there to do room cleaning even outside the allocated hours for service. The always left new waters, two fun sized chocolates and fresh towels.
The rooms are spacious and elegant. There’s a lot of outlets everywhere so you can charge all of your devices.
WiFi is included so that’s a plus too, if you need to get things done while traveling.

The pool, spa and sauna area are so, so nice. Also has a gym on a different floor. Not sure about parking since we didn’t take a car, but they asked me if we had one at check in so I’m assuming they either provide a parking space or they tell you where to park your car at least.

The front desk ladies are all attentive and very helpful. Didn’t have a problem with customer service at all. Very recommended, for families or couples, friends or solo travelers. It’s a pretty nice hotel located in the heart of Zapotlanejo. Everything is close.

Cons:

The noise coming from inside the hotel that is disturbing. The restaurant noises, the housekeeping noises, the doors slamming and the people sitting at the patio which happens to be right in between 3 rooms. Which is strange and poorly planned already. I think the walls are just too thin and you can hear everything.
The AC doesn’t quite work as expected. Turns off when in auto when it’s warm in the room and doesn’t cool down the room evenly. You have to be facing the AC to get the full effect.
Also, all the doors from the rooms, slam very violently. They need to change that, I got woke up twice in the 5 nights we stayed there because of a slamming door. Not cool. First time I’ve had this problem with a hotel room door.

Also, please install doors or at least a curtain in the open part of the shower glass divider. It’s annoying and water gets everywhere.

Overall, 3.5 stars out of 5. Great hotel but there are things to work on that seriously bring down their rating.

2025-11-14 via Nuitee
M
Maria Italia couple us
8
Bien
Pros:

La cercanía al centro,
La vista en la terraza
La limpieza

Cons:

-La inconveniencia del estacionamiento que cada vez hay que uno sale hay que chequear la oficina
-Los cuartos pequeños,
-el huésped debe regresar a la oficina las toallas de la alberca,pero el huésped lo puede dejar en el cuarto también que no?

2025-11-11 via Nuitee
H
Hector couple us
9
2025-10-16 via Nuitee
A
ANA
8
Pros:

I would like to mention, the room cleaning was ok. No 100% clean, I found large black hairs on the floor in different parts of the room. All the others was fine.

Thank you.

2025-10-07 via Nuitee
C
Connie
10
Pros:

Excelente servicio, llegamos temprano y sin tener que preguntar la recepcionista nos ofreció entrada inmediata al cuarto lo cual fue muy conveniente ya que otros hoteles tenemos que rogar o pagar extra por ese servicio! El hotel está cotizado en el mero centro del pueblo y rodeado de todas las amenidades.

2025-10-05 via Nuitee
M
MARGARET family
10
Pros:

Centrally located to the main plaza & everything was walkable within the town of Zapotlanejo

2025-10-02 via Nuitee
M
Marco
10
Pros:

Instalaciones limpias, cómodas y el personal amable , lo único es el ruido alrededor, pero en general buen hotel. Sin duda regresaría .

2025-09-27 via Nuitee
A
America family
10
Pros:

Muy bonito

2025-09-22 via Nuitee
L
Laura family_with_children mx
10
Experiencia Sara
Pros:

Instalaciones, limpieza, cercanía a la zona de compras

Cons:

Todo muy bien

2025-09-14 via Nuitee
B
Brisa family_with_children mx
10
...
Pros:

Todo

Cons:

Es un hotel nuevo. Instalaciones bonitas

2025-09-05 via Nuitee
G
Gabriel Castillo family_with_children mx
9
2025-08-21 via Nuitee
D
Diana family
10
Pros:

great location and beautiful!

2025-08-12 via Nuitee
L
Lino
10
Pros:

Todo estuvo muy bien

2025-08-10 via Nuitee
J
Jose family
6
Pros:

The hotel interior looks really nice. The room was big and confortable and the staff was really friendly.
The only bad thing thay we encountered was a very unpleasant oddor in the bathroom. Everhoug it looked clean, the small was comparable to draining issues.
Other than that ot was not bad, acutally the room was well decorated and pristine.

2025-08-07 via Nuitee
E
Erandi family_with_children us
10
Exceptional
Pros:

The beds are really comfortable. The shower felt so nice. There’s both cold and hot water. A/C worked. TV and wifi worked well. They give you complimentary candies and water at the rooms. The staff makes sure you have enough towels and anything else you may need. The staff is great! There is parking and you need to validate the ticket before you leave.

2025-07-22 via Nuitee
R
Robert couple us
8
2025-07-21 via Nuitee
F
Felipe
10
Pros:

Muy buena ubicación, muy limpio

2025-07-09 via Nuitee