Comfort Suites Grandview - Kansas City

Hotels
Comfort Suites
7.9 (412 reviews)
12512 S US 71 Hwy Grandview, MO 64030 , Grandview , us

Children allowed

Facilities

Free wired internet
Internet access

Review Highlights

Pros:
Clean and comfortable rooms
Exceptional breakfast
Friendly staff
Cons:
Overcharging issues
Limited cleaning service
Noise from adjacent rooms

Categories

Cleanliness
7.04
Mixed reviews regarding cleanliness, with mentions of unclean rooms and needed improvements.
Service
8.51
Generally good service with friendly staff, although some issues were reported.
Location
8.05
Positive mentions of the location, contributing to a good overall experience.
Room Quality
7.5
Comfortable beds and nicely appointed rooms noted; however, some concerns about noise.
Amenities
8.03
Good amenities including breakfast and room features, though limited TV channels were mentioned.
Value for Money
7.49
Value impacted by reports of additional charges and overcharging experiences.
Food and Beverage
8.54
Breakfast praised for quality, contributing positively to the overall experience.
Overall Experience
8.01
Overall experience noted as good despite occasional issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:56

Property Description

Convenient Location
Comfort Suites Grandview - Kansas City is strategically situated near major attractions like Kauffman Stadium and the National World War I Museum, offering easy access to the best of the city.

Comfortable Accommodations
Each guest room at our 3-star hotel is thoughtfully furnished with modern amenities including free WiFi and a fridge, ensuring a comfortable stay for all visitors.

Delicious Breakfast Options
Start your day right with a complimentary American breakfast during your stay at Comfort Suites Grandview - Kansas City, setting the perfect tone for a day of exploration.

Book now to experience the perfect blend of convenience, comfort, and hospitality at Comfort Suites Grandview - Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 12 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 412 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
L
Leanne extended_group us
7
2026-04-28 via Nuitee
V
Virginia couple us
10
2026-04-23 via Nuitee
R
RHONDA couple us
10
Excellent staff.
Pros:

I would stay here again.

2026-04-19 via Nuitee
R
Randi family_with_children us
6
2026-04-15 via Nuitee
T
Tonya couple us
1
It was horrible .
Pros:

The room and staff

Cons:

Someone busted my window and stole all of my luggage out of my car

2026-03-29 via Nuitee
S
Shawnita solo_traveller us
10
2026-03-17 via Nuitee
J
Ja'Laysia solo_traveller us
6
2026-03-12 via Nuitee
P
pamela couple us
7
2026-03-07 via Nuitee
J
Jessica couple us
1
Horrible
Cons:

The unprofessional staff when you have an unhappy customer no empathy when working in customer service empathy and professionalism is a must

2026-03-03 via Nuitee
T
Tracy couple us
10
2026-02-26 via Nuitee
G
Giles couple us
7
Pros:

Comfortable

Cons:

I still have not received my 100 deposit back from stay. And I would like it immediately.

2026-02-25 via Nuitee
L
LeNeeah couple us
9
2026-01-31 via Nuitee
D
Donna couple us
10
2026-01-27 via Nuitee
O
Owens couple us
1
Cons:

The nozzle came of waffle mix and he threatened to charge me 40 dollars to clean it up

2026-01-20 via Nuitee
H
Herndon couple us
8
2026-01-20 via Nuitee
D
Darius solo_traveller us
1
2026-01-20 via Nuitee
M
May Thet couple us
5
The room was spacious but not clean
2026-01-19 via Nuitee
S
Sharneika family_with_children us
8
2026-01-19 via Nuitee
H
Helen solo_traveller us
10
I will recommend the Comfort Suites, it was clean and helpful
Pros:

The breakfast was good and the location was good

Cons:

It would be nice to have a bus shuttle

2026-01-19 via Nuitee
C
Cora couple us
8
Pros:

Breakfast selection was good, beds cozy

Cons:

Kids running around, so much dog hair in our room

2026-01-19 via Nuitee