Hampton by Hilton Canterbury

Hotels
Hampton Inn
9 (6052 reviews)
7 St. Margaret's Street , Canterbury , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Breakfast overcrowded
Basic rooms

Categories

Cleanliness
9.33
Rooms were clean and well maintained, matching the quality expected from this hotel tier.
Service
9.3
Staff were incredibly kind and welcoming, enhancing the overall experience.
Location
9.34
Excellent location, close to major landmarks, making sightseeing easy and enjoyable.
Room Quality
8.29
Rooms were generally comfortable, but some comments suggested that certain rooms felt basic.
Amenities
9.32
Amenities included a welcoming reception area and a 24-hour bar, adding to the comfort.
Value for Money
8.78
The hotel offers good value for the comfortable stay and convenient location.
Food and Beverage
8.33
Breakfast was good but over-crowded; some suggested improvements in this area.
Overall Experience
9.3
The overall experience was positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:10

Property Description

Luxurious Accommodation
Indulge in comfort and style at Hampton by Hilton Canterbury, conveniently located near Canterbury East Train Station and Canterbury Cathedral. Enjoy air-conditioned rooms with free WiFi and modern amenities, ensuring a relaxing stay.

Delightful Dining Options
Start your day right with a delicious breakfast buffet offering continental and Full English/Irish choices. Unwind at the bar with a refreshing drink or explore nearby dining options in the vibrant Kent region.

Exceptional Service
Our multilingual staff, fluent in German, English, Italian, and Lithuanian, are dedicated to providing top-notch service and insider tips to enhance your stay. Experience warm hospitality and convenience at Hampton by Hilton Canterbury.

Ready to experience luxury and convenience? Book your stay at Hampton by Hilton Canterbury now.

Important information:

Guests will be asked for a £25 per night security deposit upon check inPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 6052 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
W
Wendy solo_traveller nz
10
2026-05-10 via Nuitee
T
Tony solo_traveller gb
8
Visit to Canterbury
Pros:

Staff were excellent

Cons:

Noise from local bars and clubs spoiled the whole experience as this went on past midnight every night.

2026-05-09 via Nuitee
R
Rafael couple mx
9
2026-05-09 via Nuitee
B
barbara solo_traveller ca
8
Pros:

Staff were outstanding.

Cons:

Bathroom lighting very poor. Chemical smell as you walk into the hotel. Sewage smell in bathroom and staff tried to ameliorate.

2026-05-09 via Nuitee
K
Kaan family_with_children gb
10
Staff very helpful and everything was as we expected and the room was super clean
Pros:

Everything

Cons:

Nothing

2026-05-08 via Nuitee
A
antonella family_with_children it
7
Posizione eccellente ma con locale notturno vicino molto rumoroso
Pros:

Posizione super centrale e comoda per visitare la città.
Comodo da raggiungere a piedi dalla stazione

Cons:

La notte abbiamo fatto fatica ad addormentarci perché l’albergo é attaccato ad un locale ch ha tenuto la musica altissima fino a tarda notte

2026-05-08 via Nuitee
A
AIKATERINI couple gr
8
2026-05-08 via Nuitee
G
george couple gb
9
Realky great
Pros:

Really good breakfast excelent location great dtaff lovely hotel will definetly be back

Cons:

Sorry cant find faukt

2026-05-07 via Nuitee
D
Dwain couple us
10
We were very pleased with everything and everyone and were treated like royalty
Pros:

Breakfast and staff was great

Cons:

One elevator was out of service

2026-05-07 via Nuitee
J
Judith couple gi
8
Tiptop
Pros:

Lage in der Innenstadt war super. Das Hotel ist modern und gepflegt

Cons:

Nichts

2026-05-07 via Nuitee
Y
Yuen Kai couple gb
10
2026-05-06 via Nuitee
N
Noel couple gb
6
Pros:

We stayed 2 evenings and then we wanted to stay another evening in the same room, no changes, so my husband went down to book another night. The lady on the desk said, I won't book you through Booking .com,whom we had booked through for our first 2 nights, We can give you a better price so my husband obviously listened and said ok go ahead Unfortunately he did not ask a cost just trusted the lady
Turned out when I saw the account we had been charged more than double for 1 night than we paid through Booking .com(yourselves )We did phone the Hotel after we got home,to query but they said that was the cost for that night aquite upsetting

2026-05-06 via Nuitee
J
Jane couple gb
9
2026-05-06 via Nuitee
S
SALEEM couple ae
8
Nice
Pros:

location

Cons:

Parking

2026-05-06 via Nuitee
R
Ricky family_with_children gb
10
2026-05-06 via Nuitee
J
johanna solo_traveller nl
7
2026-05-05 via Nuitee
H
Hannah extended_group gb
10
Very enjoyable stay!
Pros:

Excellent

Cons:

No concerns

2026-05-05 via Nuitee
J
johanna solo_traveller nl
7
Pros:

De ligging, personeel erg vriendelijk. We hadden een badkamer waarbij het water niet weg liep. Probleem was snel verholpen.

Cons:

Het ontbijt vond ik tegenvallen ten op zichte van andere hotels waar we verbleven in Engeland. Het bed was erg hard. In de kamer waren geen assecoires aanwezig zoals bijvoorbeeld een klein verpakking voor een badmuts. Het voelde erg basic aan.

2026-05-05 via Nuitee
D
David couple us
10
Terrific hotel in a great location.
Pros:

Terrific hotel in a terrific location and the included breakfast was great.

2026-05-04 via Nuitee
R
Rogier family_with_children nl
8
Wonderful location in a lovely town!
Pros:

Wonderful location in the middel of Canterbury, roomy bathroom, good breakfast, nice staff.

Cons:

We were rather last-minute in finding an accommodation so the three of us shared a room with double bed and sofa bed. This was rather on the small side so be aware.

2026-05-04 via Nuitee