Hilton Garden Inn Albuquerque Downtown, Nm

Hotels
•
Hilton Garden Inn
8.3 (379 reviews)
222 Central Ave. SE , Albuquerque , US

Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food
Cons:
Issues with housekeeping
Safety concerns in the area

Categories

Cleanliness
7.8
Some reviews mention clean rooms, but issues with housekeeping were noted.
Service
9.3
Multiple reviews praised the friendly staff and exceptional service.
Location
7.3
Location mentioned as sketchy with homeless people nearby, affecting safety.
Room Quality
8.8
Guests reported comfortable and nice rooms, though some reservations issues occurred.
Amenities
8.3
General amenities received positive feedback, but some were not included with the rate.
Value for Money
7.8
Concerns about value with additional charges for parking and limited breakfast.
Food and Beverage
8.3
Dining experience noted as great, with good service, but breakfast selection was small.
Overall Experience
8.8
Overall satisfaction reflected positively despite some concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:59

Property Description

Convenient Location
Situated just 600 meters from the Greater Albuquerque Chamber of Commerce, Hilton Garden Inn Albuquerque Downtown, Nm provides a prime location for both business and leisure travelers. Guests can easily access key attractions such as the Bernalillo Metropolitan Courthouse and ABQ BioPark - Zoo within a short distance.

Comfortable Accommodation
The hotel offers 3-star accommodation with well-equipped rooms featuring amenities like a kitchenette, TV with cable channels, and air conditioning. With room service and a 24-hour front desk, guests can enjoy a hassle-free stay with all their needs taken care of.

Nearby Attractions
Explore popular landmarks including the Albuquerque Convention Center and Kimo Theater, all conveniently located near the hotel. Whether visiting for work or leisure, Hilton Garden Inn Albuquerque Downtown, Nm ensures a memorable stay for all guests.

Book your stay now at Hilton Garden Inn Albuquerque Downtown, Nm for a delightful experience in Albuquerque!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 379 reviews
Cleanliness: 7.8
Service: 9.3
Location: 7.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.8
C
Cox • couple • us
1
Pros:

Very comfortable bed, and room was very nice.

Cons:

The thing that ruined our stay was while we were checking out, the manager tried to hang an additional $12 parking charge to the couple in front of us, then she tried to do the same thing to us. Neither the couple in front of us parked in their garage, nor did we.

When we booked our room, we were given the cost of of our stay. It plainly read, "All charges and fees included. Even if we could have parked in their garage, we shouldn't have had to pay extra for it. When we checked in the night of our stay, nothing was said about where we could park, and nothing was said about the the $12 charge if we had parked there.

2026-09-14 • via Nuitee
V
Vanessa • couple • us
5
Pros:

Very clean, the staff was great easy to find easy parking

Cons:

I liked it all

2026-09-10 • via Nuitee
C
Carlos • solo_traveller • es
8
2026-09-09 • via Nuitee
M
Michelle • solo_traveller • us
8
Hidden Fees, $75 pet fee
Pros:

The property was clean, the staff was friendly, the hotel was beautiful.

Cons:

The pet fee was $75 which is steep. Most places only charge $15 - $25. The woman at the front desk asked me if I needed a parking pass but never mentioned it would cost an additional $12.

Our $111 booking ended up costing us over $210 with all the fees that weren’t mentioned in the booking.

2026-09-08 • via Nuitee
L
Luna • couple • us
8
Pros:

Very clean and furnished well

Cons:

Parking is horrible.

2026-09-04 • via Nuitee
E
Edward • solo_traveller • us
10
2026-08-31 • via Nuitee
M
Manuela • extended_group • us
8
It was a short overnight stay and it worked.
Pros:

Location was convenient to the train station.

2026-08-04 • via Nuitee
C
C5977TQjoshs • Solo travel • Katy, Texas
6
Shared location for Garden Inn and Homewood Suites. Nice hotel(s) if you must stay in this area.
Pros:

First off it’s helpful to know that this is a shared location with both the Garden Inn (HGI) and Homewood Suits (HS) at the same address. This was initially confusing since although they do have some common and shared assets like the 3 parking lots and the front desk, other attributes like dining areas and room styles are different. It’s sensed that the Garden Inn caters to shorter stays while the Suites may be better suited for longer or family stays. The 2 properties are listed completely separately on the Hilton, Trip Advisor and other platforms.

Note that they charge for parking. I think around $13-night at the time of my stay for the HGI. I do not know if HS charges the same rates at HGI. The HGI was not running their buffet breakfast during my stay although it’s listed on the menu. Despite the lack of an HGI buffet, the breakfast menu and kitchen are very good with both traditional and New Mexico breakfast items available. Most important, is that the breakfast waitstaff. specifically Osiris and David, are exceptional servers and neat people! Later in the day the breakfast seating area becomes a bar and they have a nice happy hour and then a bar scene for hotel residents that runs till about 10 pm.

If you must stay in this area on Central Ave, which can be sketchy, then this property is a good choice compared to various nearby alternatives. The fitness room is well maintained since running in the immediate area may be challenged to due busy traffic and other conditions. The hotel is about 4 years old so the hotel is still fairly new and in good shape. There is on-site outside security in the evening and a room key (or desk attendant) is needed to enter the property at night. The property seemed well maintained and clean. That said, I had a horribly loud air conditioner and regret not switching rooms sooner. It turned out that the air conditioner in my room needed parts that were apparently on order. The new room was better by 10 dB (I am a nerd and downloaded an App to check noise level (measured to be the equivalent of a loud vacuum at the bed distance) just to be sure I wasn’t just being difficult). Had I not had the air-con noise deal that kept me up two nights, despite earplugs on night 2, and lack of a buffet for an oatmeal option, I probably would have rated this stay higher since the desk staff and previously mentioned servers were great plus the overall property was very nice. By the way, the Homewood Suites at the same location is understood to still have a breakfast buffet at their dining area upstairs from the HGI dining area that is at ground level.

2026-07-16 • via Tripadvisor
L
Linda • couple • us
9
Property is nice, but the safety issue needs to be addressed.
Pros:

Convenient to where we wanted to be. Priced right. Fairly new. Beds were comfy.

Cons:

All but one door to the property was locked from the inside as well as the outside. The door that did open was an electric door with a sensor to open and close. This is a fire and safety hazard. I understand the need for security, but doors should be locked to prevent people coming in, but never people going out. In the event there was a fire or other emergency, there is only one exit for the hotel. This is illegal as well as unsafe. If the electric goes out, the one door will not open. No one will be able to get. Please change this policy.

2026-07-12 • via Nuitee
J
Julie • couple • au
10
2026-07-06 • via Nuitee
A
Amber • couple • us
9
2026-06-15 • via Nuitee
L
LloydDob89 • Solo travel • East Grand Rapids, Kent County, Michigan
10
Has it All
Pros:

Flying solo for 1 night, this hotel was perfect. Great staff, nice snack/beverage choices, onsite restaurant and bar. Food was excellent (dinner & breakfast) and the servers were so kind and helpful. Can’t recommend this place enough, well done.

2026-06-09 • via Tripadvisor
S
stephaniebG9475MF • Family
6
Just okay
Pros:

More cons than pros, not a usual Hilton property

2026-06-08 • via Tripadvisor
A
Andreas • solo_traveller • de
9
2026-06-08 • via Nuitee
C
carlo • couple • it
10
2026-05-30 • via Nuitee
M
Monique • couple • us
10
2026-05-23 • via Nuitee
R
Ramon • solo_traveller • es
9
2026-05-22 • via Nuitee
M
Melissa • extended_group • us
8
Pros:

Location and cleanliness

Cons:

Price

2026-05-22 • via Nuitee
C
Carrie • solo_traveller • us
7
Beautiful view, but would be better with a pool.
Pros:

The view from the room

Cons:

No pool

2026-05-17 • via Nuitee
C
Craig • couple • us
6
2026-05-12 • via Nuitee