Tru By Hilton Mt. Juliet, TN

Hotels
•
Tru by Hilton
8.3 (436 reviews)
1977 Providence Parkway , Mount Juliet , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Ample amenities
Cons:
Sewage smell in room
Rude staff interaction
Cold and industrial room feel

Categories

Cleanliness
7.63
Mixed sentiments; room had a sewage smell, but other aspects were reported clean.
Service
8.1
Some staff showed friendliness; however, there were significant complaints about rudeness from one staff member.
Location
9.14
Great location mentioned multiple times; convenient to nearby attractions.
Room Quality
7.59
Room quality noted as okay, with some complaints about cold and industrial feel.
Amenities
8.62
Positive comments about amenities available at the hotel.
Value for Money
8.58
Standard quality for this hotel tier; adequate value for given services.
Food and Beverage
8.13
Breakfast was mentioned positively; overall food offerings were satisfactory.
Overall Experience
8.6
Overall enjoyable stay with positive general feedback despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:45

Property Description

Modern Accommodation with Convenient Amenities

Tru By Hilton Mt. Juliet, TN offers a comfortable stay just 16 km from The Hermitage. The hotel boasts a terrace, free private parking, a restaurant, and a bar for guests to unwind. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk in this 3-star property.

Comfortable Rooms with Essential Features

Each room at Tru By Hilton Mt. Juliet, TN is equipped with a flat-screen TV, cable channels, air conditioning, and a private bathroom. Rest assured of a relaxing and enjoyable stay in the well-furnished rooms.

Close Proximity to Local Attractions

Explore nearby attractions such as Lane Motor Museum (23 km) and Johnny Cash Museum (27 km). With Nashville International Airport just 24 km away, convenience is at your doorstep.

Book your stay at Tru By Hilton Mt. Juliet, TN for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 436 reviews
Cleanliness: 7.63
Service: 8.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.6
M
Myra • family_with_children • us
9
2026-11-03 • via Nuitee
J
Jason • solo_traveller • us
10
2026-10-25 • via Nuitee
C
CHARLES • family_with_children • us
6
Pros:

JUST OK

2026-10-10 • via Nuitee
T
Troy • solo_traveller • us
10
Pros:

All good

Cons:

All good

2026-08-31 • via Nuitee
M
Michelle • couple • us
10
Pros:

Great location!

2026-08-31 • via Nuitee
T
Tommy • couple • us
10
2026-08-26 • via Nuitee
S
Sandra • solo_traveller • us
8
2026-08-20 • via Nuitee
R
Ruben • family_with_children • us
9
2026-08-08 • via Nuitee
L
Lorena • couple • us
10
2026-07-08 • via Nuitee
J
Jermaine • solo_traveller • us
9
Pros:

Everything about it the stay!

2026-07-06 • via Nuitee
J
Johnson • couple • us
10
Extremely nice, clean, comfortable room and hotel
Pros:

Very clean and spacious rooms. Hotel itself was very nice and plenty of seating. The pool table and foosball were very nice extras

Cons:

Only minor things that were disappointing Breakfast was cold and pancake machine didn’t work correctly
Also, there wasn’t a microwave or coffee pot in the room

2026-06-28 • via Nuitee
J
Jalaya • couple • us
3
In shorter terms this is the worst hotel service experience I’ve ever had and I will not be rebooking ever again.
Pros:

It was clean for the most part and it was in a good location

Cons:

The woman that checked me in was rude and gave me a hard time. She asked for the name for my booking and said that she didn’t see anything under that name. She asked was it confirmed, I said yes, and proceeded to show her the confirmation. She then asked for my drivers license and I gave it to her and, again said it wasn’t in the system. She told me that was the reason they don’t like when people use third parties to book such as booking.com because that could happen. After that she asked and I quote “What do you want me to do?” because they didn’t have anymore rooms under Tru and were booked. She then said they had one for Hilton Gardens and had me book for that. What was even worse was the fact that I woke up to a denied charge from Tru by Hilton “the original booking that couldn’t be found”. Once I checked out I mentioned the said charge to a different lady and without me even telling her my name or any info she found it within seconds and canceled the charge which is funny for something that couldn’t be found.

2026-06-24 • via Nuitee
L
liltony5 • Business • Jackson, Tennessee
10
Plenty of Extras
Pros:

Traveled here with a large group. Rooms were nice, modern, and clean. The hotel itself felt very new and there were quite a few amenities to enjoy outside of your room (pool table, foosball, pool, billiards, golf simulator, board games, etc.). The hotel is located near a lot of shopping/restaurants, which is a positive. Overall, I found it to be a pleasant stay and would return in the future.

2026-06-22 • via Tripadvisor
C
clayton • solo_traveller • us
9
Cons:

Only issue we had was the shower would run out of hot water for a minute or two multiple times while trying to clean up

2026-06-21 • via Nuitee
M
Maria • solo_traveller • us
9
Had a great stay
Pros:

Bathroom supplies (soap, shampoo....)are important to me whenever I stay in a hotel, and Tru had provided more than enough. They have very nice scent too. I also appreciate the front desk staff, I forgot her name (the one with sunflower tattoo), she is very nice and accommodating. I also like that bacon strips are included in the breakfast.

Cons:

I don't have anything that I can say that I didn't like.

2026-06-20 • via Nuitee
B
Bonna • solo_traveller • us
9
Pros:

Good location

Cons:

Price was high

2026-05-29 • via Nuitee
R
Ramya • family_with_children • us
10
2026-05-26 • via Nuitee
J
James • couple • us
9
2026-05-25 • via Nuitee
K
Karen • couple • us
10
Mckeata, at the front desk was the hostess with the absolute most during our last two visits here.
Pros:

the Breakfast was complete and fulfilling. Good access to the room.

Cons:

coffee in the room would be nice and also a microwave for popcorn instead of having to go to the lobby to pop our own popcorn.

2026-05-16 • via Nuitee
T
Tejas • solo_traveller • us
10
2026-05-11 • via Nuitee