KLUANG RIVERVIEW HOTEL

Hotels
7.9 (242 reviews)
NEW WING-PLAZA BCB 20, JALAN BAKAWALI , Kluang , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available

Review Highlights

Pros:
Spacious rooms
Helpful staff
Cons:
Air conditioning issues
Renovation noise

Categories

Cleanliness
7.99
Clean, tidy, and well-maintained as mentioned in reviews.
Service
8.46
Staff was superb, helpful and attentive.
Location
8.5
Conveniently located in the Town Center with nearby amenities.
Room Quality
6.95
Spacious rooms, but some issues with air conditioning and renovations.
Amenities
6.98
Basic amenities, improvements needed on facilities.
Value for Money
8.44
Good pricing considering the spacious room and location.
Food and Beverage
7.89
Standard options available, but no specific feedback.
Overall Experience
7.96
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:39

Property Description

Family-Friendly Accommodation

Private Bathrooms in Every Room

Multilingual Reception Staff

Book your stay at KLUANG RIVERVIEW HOTEL for a pleasant and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MYR 60 per person per night when using an available cot.
    People no matter the age stay for MYR 60 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 242 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 7.89
Overall Experience: 7.96
J
Joel couple my
10
2026-04-05 via Nuitee
S
Sharizan couple my
7
Pros:

It's a comfortable hotel with all the room facilities you required.

Cons:

Nothing..all are ok

2026-03-28 via Nuitee
R
Raffeiz couple my
9
Ok lah hotel.. value for money
Pros:

Located at town centre

Cons:

Aircond kurang sejuk walaupun dh lama buka

2026-03-21 via Nuitee
J
Janet extended_group sg
5
Pros:

Location

2026-03-18 via Nuitee
M
Muhamad Sy couple my
10
2026-02-26 via Nuitee
N
Norisah couple my
7
2026-01-21 via Nuitee
S
Siang Chung extended_group my
10
So far so good
Pros:

Convenient & friendly

Cons:

Some accessory need to renew

2026-01-19 via Nuitee
M
Mohd Fuad extended_group my
8
2026-01-04 via Nuitee
M
Mohd Fuad extended_group my
8
2026-01-04 via Nuitee
M
Mohd Fuad extended_group my
8
2026-01-04 via Nuitee
L
Latif couple sg
3
2025-12-28 via Nuitee
L
LOH couple my
6
2025-11-27 via Nuitee
Y
Yusoff extended_group my
7
2025-11-26 via Nuitee
R
Rafizahalza family_with_children my
9
2025-11-26 via Nuitee
M
marzuqi extended_group my
8
2025-11-23 via Nuitee
A
Azaham solo_traveller my
9
VALUE FOR MONEY
Pros:

Room was spacious
Price really value for money
Near surroundings Mall Restaurants Mosque
Front desk was marvelous
House Keeping very attentive & helpful

Cons:

It could be better as part was under renovation

2025-11-16 via Nuitee
M
Millie couple gb
7
2025-11-11 via Nuitee
S
Santhi couple my
8
2025-11-05 via Nuitee
N
Noor couple my
9
2025-11-03 via Nuitee
I
Ivan Seow couple sg
8
Simple for a lay over
Pros:

It's in the Town Center.

Cons:

The Facilities are simple, basic and also the midea Aircon is not very cold. Took sometime to cool down the room

2025-10-27 via Nuitee