Hotel Indigo Suzhou Grand Canal by IHG

Hotels
•
Hotel Indigo
8.9 (30 reviews)
Building 13, No.79 East Jinshan Road, Suzhou New District , Suzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Varied breakfast

Categories

Cleanliness
8.86
Rooms are clean and tidy, reflecting good overall cleanliness.
Service
9.33
Guests highlighted the staff as very friendly and attentive.
Location
9.17
Great location connecting to shopping center, offering unique city views.
Room Quality
8.92
Lovely city views from the room, enhancing the overall quality.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
The breakfast is very varied, contributing positively to the dining experience.
Overall Experience
9.03
Guests had a fantastic stay with unique views and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:33

Property Description

Modern Comfort and Convenience

Located in Suzhou, Hotel Indigo Suzhou Grand Canal offers a blend of modern comfort and convenience. Guests can enjoy amenities such as concierge services, a fitness centre, and free WiFi. The hotel also boasts a restaurant, bar, indoor pool, and buffet breakfast for a delightful stay.

Prime Location and Nearby Attractions

Conveniently situated in the Hu Qiu District district, this hotel is close to popular attractions. Explore the nearby Hanshan Temple, Lingering Garden, and Tiger Hill for a taste of Suzhou's rich culture and history.

Exceptional Service

Experience exceptional service at Hotel Indigo Suzhou Grand Canal with features like non-smoking rooms, room service, a 24-hour front desk, and currency exchange. Whether for leisure or business, this IHG Hotel caters to all your needs seamlessly.

Book your stay now at Hotel Indigo Suzhou Grand Canal for a memorable and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 1 year old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 30 reviews
Cleanliness: 8.86
Service: 9.33
Location: 9.17
Room Quality: 8.92
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.03
H
HAOCHOU • solo_traveller • tw
10
2026-01-20 • via Nuitee
J
JULIAN • couple • es
10
Estancia fantástica con unas vistas únicas de la ciudad.
Pros:

Desayuno muy variado. Trato atento y resolutivo del personal de recepción.

2026-01-02 • via Nuitee
J
JULIAN • family_with_children • es
10
Vistas únicas desde la habitación panorámica.
Pros:

El personal de recepción es muy amable y atento y el desayuno muy variado.

2026-01-02 • via Nuitee
鈴玉 • solo_traveller • tw
8
2025-12-23 • via Nuitee
鈴玉 • extended_group • tw
8
2025-12-23 • via Nuitee
M
Michail Kiselev • family_with_children • cz
9
2025-12-21 • via Nuitee
R
Robert • solo_traveller • us
10
2025-12-17 • via Nuitee
C
Cara • family_with_children • gb
9
2025-11-26 • via Nuitee
M
Michelle • family_with_children • au
9
I had a great stay at your hotel. The staff were fantastic—so friendly and helpful. Plus, the room offered a lovely city
Pros:

Great location! It connects to the shopping centre!

Cons:

The room is clean and tidy with great views!

2025-10-11 • via Nuitee
L
Ling • solo_traveller • tw
10
2025-10-03 • via Nuitee
M
Marko
10
Pros:

Clean rooms and very helpful staff.

2025-09-25 • via Nuitee
O
Owen • solo_traveller • za
8
Pros:

Fantastic, modern atmosphere with amazing city views.

2025-07-14 • via Nuitee
M
Mariano • solo_traveller • es
9
Pros:

Hotel bello e lussuoso. Camere con vista su tutta Suzhou

Cons:

Il POS ha bloccato la VISA.

2025-07-06 • via Nuitee
T
Tomasz • review category business travellers • ie
9
Superb
2025-05-12 • via Nuitee
Y
Yang • family with young children • nz
9
Superb
2025-04-19 • via Nuitee
Y
Yi-cheng • family with young children • au
7
Meets many expectations but won’t book the same place again
Pros:

Sauna, pool (good for kids), close to shopping, good view from room, room spacious, staff friendly and responsive, provided all basic needs

Cons:

Sauna not very hot, need to use two separate lifts to get to room, room fridge doesn’t keep anything cold even after swapping for a ‘different’ fridge, room A/C doesn’t work - even after I adjust the fan/mode/temperature the room is still too warm, double bed is very small to sleep 2 people

2025-01-05 • via Nuitee
P
Patrick • with friends • ca
9
Well worth the time spent here.
Pros:

The interior design expresses the local cultural influences with a modern twists. The hotel at the penthouse with a panorama view of the city is a great idea. The ground floor entrance car court and the lobby is quite unique .

Cons:

Nothing.

2024-12-30 • via Nuitee
P
Phil • family with young children • sg
9
Overall we are satisfied with our stay.
Pros:

Within walking distance to the mall, where there are plenty of restaurants for daily meals.

Cons:

The corridor is a bit dark. We travelled in winter, the room is a bit warm as the windows can't be opened and the aircond lowest temperature is still a bit warm for me.

2024-12-13 • via Nuitee
K
Kenji • partner
10
Pros:

ホテルは広い公道の交差点に面していて、迎えにはショッピングモールがある。歩いて数分で日本人街が有り日本食には困らない。

2024-11-26 • via Nuitee
I
Irfan • review category business travellers • tw
10
Exceptional
2024-11-22 • via Nuitee