Hotel Castelo

Hotels
•
Independent
8 (9 reviews)
Canal de Santa Clara #1, Barrio de la Concepción, San Juan del Río, QUE, 76800 , San Juan del Río , MX
52-3221591569

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Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Very spacious room
Cons:
The bill was higher than expected
Internet too unstable

Categories

Cleanliness
7.14
Issues with billing and inconsistencies noted.
Service
8.61
Standard quality for this hotel tier.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Spacious room mentioned positively.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
7.61
Mixed feelings based on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Convenient Amenities

Make use of convenient amenities at Hotel Castelo, including complimentary wireless internet access and tour/ticket assistance.

Dining and Entertainment

At Hotel Castelo, enjoy a satisfying meal at the restaurant and wrap up your day with a drink at the bar/lounge.

Comfortable Accommodations

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected, and bathrooms with showers are provided for your convenience.

Come experience comfort and convenience at Hotel Castelo in San Juan del Río, ideally located near TecMilenio University San Juan del Rio Campus. Book your stay now!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 9 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 7.61
V
Victor • solo_traveller • mx
5
Cons:

La factura era menos de lo que me cobraron

2025-12-21 • via Nuitee
I
Isauro • family_with_children • mx
9
Pros:

Muy amplio

Cons:

Internet demasiado inestable

2025-10-18 • via Nuitee
E
Espinosa • extended_group • mx
9
2025-10-16 • via Nuitee
R
Rodrigo • family with young children • us
7
Good
Pros:

The room was clean. The property well maintained. Friendly staff.

Cons:

Bedding could be more comfortable. The hair dryer broke and they didn't have a replacement. The TV was a bit small.

2025-01-30 • via Nuitee
I
Isaac • family with young children • mx
8
Very good
2023-01-31 • via Nuitee
E
Emma • family with young children • mx
6
price too high vs overall. I think it is a motel
Cons:

No hot water

2023-01-05 • via Nuitee
M
Martha • young couple • us
10
Exceptional
2022-11-13 • via Nuitee
K
Kereny • review category business travellers • ca
9
Superb
2022-09-17 • via Nuitee
M
Mauricio • young couple • mx
8
Very good
2022-08-08 • via Nuitee