HOTEL CASTELO

Hotels
Avenida CANAL DE SANTA, COL. BARRIO DE LA CONCEPCION 1 , San Juan del Río , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Very spacious room
Cons:
The bill was higher than expected
Internet too unstable

Categories

Cleanliness
7.14
Issues with billing and inconsistencies noted.
Service
8.61
Standard quality for this hotel tier.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Spacious room mentioned positively.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
7.61
Mixed feelings based on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Luxurious Accommodation
HOTEL CASTELO, located in San Juan del Río, offers 4-star accommodation with a range of amenities. The rooms are elegantly furnished, providing a comfortable and luxurious stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, free private parking, and a bar on the premises. The hotel also offers room service, a 24-hour front desk for any assistance needed, and complimentary WiFi throughout the property.

Nearby Attractions
Located within proximity to key attractions, HOTEL CASTELO is just a short distance away from Corregidora Stadium and Metropolitan Theater. Additionally, the Querétaro International Airport is easily accessible, making travel hassle-free for guests.

To experience luxury and convenience in San Juan del Río, book your stay at HOTEL CASTELO now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 7.61
B
Bonilla • solo_traveller • mx
10
todo bien
Pros:

ubicación

Cons:

N/A

2026-05-07 • via Nuitee
V
Victor • solo_traveller • mx
5
Cons:

La factura era menos de lo que me cobraron

2025-12-21 • via Nuitee
I
Isauro • family_with_children • mx
9
Pros:

Muy amplio

Cons:

Internet demasiado inestable

2025-10-18 • via Nuitee
E
Espinosa • extended_group • mx
9
2025-10-16 • via Nuitee
R
Rodrigo • family with young children • us
7
Good
Pros:

The room was clean. The property well maintained. Friendly staff.

Cons:

Bedding could be more comfortable. The hair dryer broke and they didn't have a replacement. The TV was a bit small.

2025-01-30 • via Nuitee
I
Isaac • family with young children • mx
8
Very good
2023-01-31 • via Nuitee
E
Emma • family with young children • mx
6
price too high vs overall. I think it is a motel
Cons:

No hot water

2023-01-05 • via Nuitee
M
Martha • young couple • us
10
Exceptional
2022-11-13 • via Nuitee
K
Kereny • review category business travellers • ca
9
Superb
2022-09-17 • via Nuitee
M
Mauricio • young couple • mx
8
Very good
2022-08-08 • via Nuitee