Margaritaville Resort Times Square

Hotels
9.2 (6314 reviews)
560 7th Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Inconsistent amenities

Categories

Cleanliness
8.72
Several mentions of cleanliness, but some rooms were considered small and cramped.
Service
10
Staff is frequently described as friendly and helpful across multiple reviews.
Location
10
Many reviews highlighted the excellent location.
Room Quality
8.72
Rooms were generally described as clean, but some reviewers noted them as small.
Amenities
8.72
Some amenities advertised were not available, like the pool, affecting the overall view.
Value for Money
8.72
Pricing was mentioned as high, with corresponding expectations for breakfast and amenities.
Food and Beverage
8.72
Breakfast options were criticized for not meeting expectations for the price.
Overall Experience
10
Overall, guests enjoyed their stay and would recommend it despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Luxurious Accommodation: Margaritaville Resort Times Square, a 4-star hotel in the heart of New York, offers a range of luxurious accommodations just 500 meters from Bryant Park. The rooms are designed to provide comfort and style for the guests, ensuring a relaxing stay.

Convenient Amenities: Guests can enjoy a fitness centre, private parking, a terrace, and a restaurant all within the hotel premises. The convenience of room service and a concierge service adds to the overall experience, making sure all needs are met during the stay.

Prime Location: Situated just 600 meters from both the city centre and Macy's, the hotel is surrounded by popular attractions like Madison Square Garden, Times Square, and Grand Central Station. With multilingual staff fluent in Mandarin, German, English, and Spanish, guests can expect top-notch service throughout their visit. Book your stay at Margaritaville Resort Times Square for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 6314 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 8.72
Amenities: 8.72
Value for Money: 8.72
Food and Beverage: 8.72
Overall Experience: 10
A
Andrew family_with_children gb
9
Great hotel in perfect location
Pros:

It was our 2nd visit to NYC and our 2nd stay at the Margaritaville - the rooms are comfy and the bars and pool area incredible

Cons:

Slightly confusing around the process for collecting towels for the pool and the lack of draft beer on the 31/32 floor bars

2026-05-30 via Nuitee
G
Guy family_with_children gb
10
Pros:

Great location, nicely decorated rooms, friendly staff and a pool

2026-05-30 via Nuitee
H
Hollie solo_traveller us
10
Great hotel location, amenities and staff.
Pros:

The property was in the heart of Times Square, which is what we were specifically looking for for this trip. Very close to a couple of different subway stations as well, further adding to the convenience.

The best thing for us was our foreign exchange student left her passport in the safe in the room and didn’t realize it until we were already at the airport and not able to get back to the hotel and airport in enough time to make our flight. The staff went above and beyond what we expected - I called and they were able to locate the passport, order us a car service to bring the passport to us and called to make sure we received it before getting on our flight. Amazing customer service!

Cons:

The only thing I was a little disappointed in was the pool temperature (this is only a bummer to me because of my daughter’s medical condition). I read online prior to booking it was a temperature controlled pool open year round. My daughter has sickle cell, so I try to find heated pools. Unfortunately, the water was too cold for her to get in completely. We were able to allow her to let her sit with feet in for a bit since the outside temperature was very warm. This is just a personal disappointment, but the pool area was great.

2026-05-30 via Nuitee
F
FEDERICA couple it
7
Pros:

Tutto tranne la colazione e il personale del ristorante

Cons:

La colazione

2026-05-30 via Nuitee
G
Gina couple gb
6
Excellent location but noise levels were high.
Pros:

Loved that there was a pool in the resort, something you normally don’t get on Times Square. Also liked that there were multiple bars and most of the staff were super friendly. Room was very clean and towels changed every day.

Cons:

The windows were not soundproof, therefore every night we were woken up by sirens. At the pool we ordered some drinks and nachos and the staff member demanded a 20% tip. The shower kept falling down and there were ripped sheets on the bed one evening.

2026-05-30 via Nuitee
V
Vesa-Antti family_with_children fi
8
Pros:

Sijainti loistava, huone oli siisti

Cons:

Huoneen ilmastointi oli häiritsevän kovaääninen ja Aamiainen oli vouchereilla joilla ei käytännössä saanut koooaamiaista vaan piti maksaa lisää. Tästä jäi huono fiilis.

2026-05-30 via Nuitee
D
Dilan family_with_children gb
7
2026-05-30 via Nuitee
J
JessyD solo_traveller it
10
Pros:

Soggiornato a maggio. Ci è piaciuto tutto soprattutto la pulizia. Avevamo la camera al 23° piano tutto centrale e vicino Bryan Park. Anche l'utilizzo della piscina è particolare rispetto alla vista città.

Cons:

A volte si sentivano i rumori della strada ma eravamo così distrutti che non lo notavamo. Il cocktail Margarita non era gradevole meglio una birra.

2026-05-30 via Nuitee
L
Lara solo_traveller nl
7
2026-05-30 via Nuitee
R
Romina couple ar
10
Excelente experiencia
Pros:

La
Ubicación y la amabilidad del personal excelente. Las instalaciones geniales

2026-05-29 via Nuitee
F
Fernando solo_traveller ar
10
Pros:

Excelente ubicación! Bocas de subte cercanas, atención del personal de limpieza y recepción muy atentos.

Cons:

Nada

2026-05-29 via Nuitee
Z
Zuf couple il
8
2026-05-29 via Nuitee
M
Mickael family_with_children fr
8
Un hôtel propre et idéalement situé pour découvrir NYC
Pros:

L’hôtel était parfait pour le séjour que nous avions envisagé, Time Square est très fréquenté mais très bien desservi par les différentes lignes de métro ce qui permet de se rendre rapidement un peu partout dans Manhattan.
La piscine sous le soleil de NYC en fin de journée, une bénédiction ! Les chambres sont petites mais très propre, et les sanitaires impeccables. Les bouteilles d’eau chaque jour avec le frigo très appréciable. Ça manque juste un peu de rangement.

Cons:

Le fait d’être obligé de passer chaque matin par la réception pour obtenir les vouchers pour le petit déjeuner.

2026-05-29 via Nuitee
K
Kenneth couple us
9
Pros:

Staff were friendly

Cons:

No complaints

2026-05-29 via Nuitee
I
Ingrid Virginia solo_traveller us
10
Pros:

The room is comfortable and clean. Front desk provides good service.

2026-05-29 via Nuitee
K
Karen extended_group us
9
2026-05-28 via Nuitee
C
Claudivana family_with_children br
10
2026-05-28 via Nuitee
M
Mariela solo_traveller cr
10
Volvería la próxima tiene demasiados puntos positivos a favor, ubicación, servicio, limpieza
Pros:

Excelente ubicación, hotel super limpió y seguro

Cons:

Todo bien, no quejas

2026-05-28 via Nuitee
B
Bertha Ruedas Velazquez family_with_children mx
9
Buena
Pros:

Ubicación

Cons:

Los precios del restaurante son altos, para el desayuno

2026-05-27 via Nuitee
M
MD. LUTFUL family_with_children bd
9
Pros:

Location

2026-05-27 via Nuitee