voco Bilbao - City by IHG

Hotels
Voco
8.7 (4597 reviews)
Avenida de Kirikino 1 , Bilbao , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Safety concerns in the area
Limited parking

Categories

Cleanliness
8.61
Many reviews highlighted the cleanliness of the hotel.
Service
8.88
Numerous positive mentions about friendly and helpful staff.
Location
8.52
Several reviews mentioned safety concerns about the surrounding area.
Room Quality
8.67
Guests appreciated the comfort and modern decor of the rooms.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.76
Guests felt they got good value for the price paid.
Food and Beverage
8.81
Many guests enjoyed the breakfast offerings.
Overall Experience
8.78
General satisfaction with the stay, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:42

Property Description

City Views and Fitness Center
Hotel Bed4U Bilbao offers stunning city views from its shared lounge and bar, providing a perfect backdrop for relaxation. Guests can also maintain their fitness routine at the on-site fitness center.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Bed4U Bilbao features free WiFi, a desk, and a flat-screen TV. Guests can enjoy a restful night's sleep with cozy bed linen and towels provided in every room.

Multilingual Staff and Convenient Location
With reception staff fluent in English, Spanish, and French, guests will feel welcomed and well-assisted throughout their stay. Located near key attractions like San Mamés Metro Station and Bilbao Fine Arts Museum, Hotel Bed4U Bilbao offers convenience and accessibility.

Book now for a memorable stay at Hotel Bed4U Bilbao!

Important information:

Pets are subject to a supplement of €20 per pet per night. A maximum of 2 pets are allowed per room. It is recommended that you inform the hotel in advance.

License number: HBIO1310Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 4597 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.52
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
A
Axel couple be
7
2026-09-12 via Nuitee
J
Jorge couple pt
9
Muito boa e recomendável
2026-09-11 via Nuitee
R
Rafael family_with_children es
8
2026-09-11 via Nuitee
J
Jakub solo_traveller pl
10
2026-09-11 via Nuitee
V
Valerie couple fr
7
Hôtel et personnel très agréable mais difficile d’accès de par sa situation dans une côte
Pros:

Les chambres très bonne literie et très propre. Les nuits très silencieuses

Cons:

Hôtel situé non loin du centre et du musée Guggenheim mais difficilement accessible pour des personnes âgées ayant du mal à se déplacer étant donné les côtes qu’il faut gravir pour y accéder.

2026-09-10 via Nuitee
L
Lourdes couple es
8
Estupendo
Pros:

El trato y el tamaño de la habitación

Cons:

No tenía aparcamiento y los alrededores estaban bastante sucios y descuidados

2026-09-10 via Nuitee
J
Jacqueline family_with_children es
10
Super bien
Pros:

Muy limpio acogedor y tranquilo justo lo que quería y muy bonito todo

2026-09-09 via Nuitee
A
Aneta solo_traveller pl
9
2026-09-08 via Nuitee
M
Maria C solo_traveller us
10
2026-09-07 via Nuitee
S
Steve solo_traveller de
2
Hier sollte man nicht übernachten
Pros:

So ziemlich nichts.

Cons:

Dafür, dass das Hotel eigentlich neu ist, sind die Zimmer bereits ziemlich herunter gekommen. Klar, irgendwo wahrscheinlich auch Abnutzung mit der Zeit, dennoch auch viele Dinge die simple hätten gereinigt werden können. Es waren auch benutze Gläser im Zimmer, die waren nicht von uns. Die Umgebung des Hotels ist ganz furchtbar. Der Service spricht sogut wie kein Wort englisch, dass Frühstücksbuffet wird nicht nachgefüllt bzw mit Glück nach 30-45 min. Die Gläser für die Säfte sind fast alle dreckig. Das Servicepersonal ist unfassbar langsam auch nicht wirklich zuverlässig. Tische und Boden oft noch Stunden nach dem Frühstück schmutzig. Das Frühstücksbuffet ist auch sehr klein mit wenig Auswahl. Preis-Leistung stimmt hier nicht mal ansatzweise. Aus dem Wasserhahn im Badezimmer kam kein warmes Wasser. Wir haben uns nicht wohlgefühlt.

2026-09-07 via Nuitee
M
Margaret solo_traveller ie
9
Nice modern hotel in quite central location
Pros:

This is a really nice hotel. It’s modern, clean and located quite central, however close neighborhood is not so charming. We loved our room. We were upgraded to a bigger room. Toilet and shower are separate and we found it comfy. Our room was spacious, clean, looked new and modern. There is a kettle in the room so you can make hot beverages. We were given also a complementary chocolate. Lady at the reception was nice. We are pleased and want to come back to Bilbao and this hotel very soon.

Cons:

Nothing really. Perhaps we could have a better view from our window as we had one to another building and we saw someone’s room in their apartment

2026-09-07 via Nuitee
S
Soleg09 solo_traveller es
10
Pros:

El diseño del hotel

Cons:

Nada, todo fue muy bien

2026-09-06 via Nuitee
D
Dominik couple pl
2
Rooms full of mold and dirty
Pros:

Toiletries are provided, and a kettle is available in the room.

Cons:

At reception, the staff required an additional credit card guarantee (despite the fact that I had already paid via Booking.com). The room wasn't thoroughly cleaned—there were nail clippings on the floor—and there was a lot of mold (by the window and in the shower stall). The breakfast was of poor quality, made with cheap ingredients. There is an option to order made-to-order breakfast dishes from the kitchen, but the scrambled eggs were exactly the same as those in the buffet warmer. I ordered slow-cooked eggs with tomato tartare; I received a single egg and a "tartare" consisting of just one slice of tomato—definitely not enough for one person. On top of that, a spider fell on me at the reception; I brushed it off, but it climbed back onto me—not exactly the most pleasant experience.

2026-09-06 via Nuitee
J
Jesus couple es
9
Pros:

La habitación era muy amplia, contando con una cama comodísima y una ducha muy espaciosa. Además, el desayuno era muy rico y variado.

2026-09-06 via Nuitee
M
Michaela-Susanne couple de
8
Wir kommen gerne wieder.
Pros:

Wir haben uns hier sehr wohl gefühlt. Das Zimmer war sauber und ruhig, das Bett war sehr bequem. Das Personal ist sehr freundlich und hilfsbereit. Die Lage des Hotels ist ruhig und war für unsere Ausflüge optimal.

Cons:

In den Stosszeiten beim Frühstück hat die Besatzung, die am 04.09. übernommen hat, schnell mal die Übersicht beim Abräumen und Nachfüllen verloren. Deutlicher Unterschied zu den Tagen davor. Hier ist noch Luft nach oben.

2026-09-06 via Nuitee
F
Fernandez solo_traveller ch
6
2026-09-06 via Nuitee
M
Maria Magdalena couple es
9
2026-09-06 via Nuitee
M
maria carmen couple es
10
2026-09-06 via Nuitee
L
Lewis solo_traveller gb
7
Decent hotel at the top of a few small sharp hills
Pros:

Good value, city location, close to bus stops, comfortable bed and nice soft towels

Cons:

Gym was small and not great, weird room design with shower cubicle in the middle so not much privacy, air conditioning was good but noisy which meant the room was very hot overnight and trapped heat. Street noise outside so couldn't keep window open for air either. Worth mentioning it is at the top of a couple of steep hills so access is not for everyone if you have disability or trouble walking.

2026-09-05 via Nuitee
M
Medina Barriga solo_traveller es
8
2026-09-05 via Nuitee