Home2 Suites by Hilton Pflugerville, TX

Hotels
Home2 Suites by Hilton
9.2 (141 reviews)
18700 Hilltop Commercial Drive , Pflugerville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Aggressive security presence
Poor response to guest concerns

Categories

Cleanliness
7.6
Guests reported issues with cleanliness, including a roach in the room.
Service
9.57
Staff were friendly and helpful during the stay.
Location
10
The hotel is conveniently located in the center of everything.
Room Quality
9.56
Rooms were clean and comfortable, contributing to a pleasant stay.
Amenities
9.59
Standard quality for this hotel tier.
Value for Money
9.05
Price considered high due to poor experiences but some guests were willing to pay.
Food and Beverage
9.1
Standard quality for this hotel tier.
Overall Experience
9.1
Overall experience was mixed; some positive aspects but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:03

Property Description

Modern Amenities and Comfortable Stay
Experience a comfortable stay at Home2 Suites by Hilton Pflugerville, TX, offering air-conditioned rooms with flat-screen TVs, coffee machines, and more.

Convenient Location and Nearby Attractions
Located in Pflugerville, our hotel is just a short distance from Dell Diamond and Moody Center, making it an ideal choice for travelers looking to explore the area.

Delicious Dining Options and Business Facilities
Enjoy daily buffet and continental breakfast options at our hotel, along with access to a business center and 24-hour front desk for all your needs.

Book your stay at Home2 Suites by Hilton Pflugerville, TX for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 7.6
Service: 9.57
Location: 10
Room Quality: 9.56
Amenities: 9.59
Value for Money: 9.05
Food and Beverage: 9.1
Overall Experience: 9.1
M
Michael solo_traveller us
10
Super clean and very spacious. The tv and bed was awesome!
Pros:

Super clean and spacious. Great room and tv. I loved it!

Cons:

Everything was great I loved it!

2026-05-04 via Nuitee
T
Turner couple us
8
Relaxing and clean
Pros:

Cleanliness

Cons:

One of elevators was out of order

2026-03-31 via Nuitee
J
Jannell couple us
9
Pros:

Great staff! Neat and clean.

Cons:

NA

2026-01-11 via Nuitee
S
Sheena couple us
9
2026-01-03 via Nuitee
J
justin couple us
1
Asked for my money back for the next two nights. The third night (we arrived early) I was ok with. Never book ahead ! Ju
Pros:

Can’t really remember anything I liked

Cons:

The hotel had 30-40 cops with several dogs that were very aggressive. Told the hotel my girlfriend is deathly afraid of dogs but they didn’t care and didn’t offer a refund so for the next two nights we left and got a hotel down the way. Lost 800$ but somehow it was worth it to me.

2025-11-15 via Nuitee
D
Deborah
10
Pros:

Friendly, clean, convenient to lots

2025-09-19 via Nuitee
C
Cynthia couple us
8
2025-09-12 via Nuitee
C
Cynthia couple us
8
2025-09-12 via Nuitee
C
Cynthia couple us
9
2025-09-12 via Nuitee
T
Thomas partner
4
Pros:

There was a bed to sleep in.

I didnt like that the staff was rude and unwelcoming. The room was outdated and over priced. It was our 14th anniversary. The staff made it clear they did not care they did not want to be there. We have stayed at the Hotel in Katy and never had a problem. We will not be staying here again.

2025-09-01 via Nuitee
C
Carmen Angelique family
8
Pros:

There was a roach in my room.
Began spraying insecticide around bedding.
Had to change rooms in the middle of the night.

2025-08-17 via Nuitee
V
Verified traveler
10
Family Trip
Pros:

The hotel was in the center of everything, very convenient. The room was clean, beds were comfortable, staff were friendly, there was no disturbing noises in the hallways.
I’ll definitely stay here again.

2025-08-17 via Nuitee
S
Steve
10
Pros:

It was a great experience! Our suite was roomy, clean, and the bed was so comfortable!
Friendly and helpful staff, too. It gets our seal of approval and will recommend it to family and friends!

2025-06-14 via Nuitee
M
Mary M Enna
10
Pros:

Mainly the staff

2025-04-03 via Nuitee
C
Carol family with young children us
8
Very good
Pros:

The hotel staff was amazing, and they offered all the things that are very helpful when traveling with family. The hotel had great breakfast and helped with any questions or concerns we had.

Cons:

The couch in our room was horrible; it had a terrible smell, a very musty smell. We do not feel it was properly cleaned from the guest before us.

2025-03-29 via Nuitee
N
nadine
10
Pros:

Staff very pleasant and the hotel was clean

2025-03-27 via Nuitee
N
nadine
10
Pros:

It’s very clean

2025-03-22 via Nuitee
R
Ruben young couple us
10
The staff was amazing and accommodating and very polite and the hotel is very clean and quiet.
Pros:

The hotel is very clean and in a nice area with a movie theater and stores such as target within walking distance.

Cons:

I would like to see bacon on the breakfast buffet on Sunday mornings. The only thing they always have is regular linked sausage cut up. It's not even breakfast sausage.

2025-03-12 via Nuitee
R
Raelia young couple us
10
Exceptional
2025-03-02 via Nuitee
C
Cristy Taylor
10
Pros:

Front desk help was cheerful and attentive. The rooms were very clean and thought was put into everything from the folding of the towels (even the kitchen towels) to the cute additions to the kleenex and toilet paper rolls.

2025-02-13 via Nuitee