Sheraton Flowood The Refuge Hotel & Conference Center

Hotels
•
Sheraton
9.6 (487 reviews)
2200 Refuge Boulevard , Flowood , us

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and elegant
Friendly and helpful staff
Great food
Excellent service
Cons:
Noisy rooms
Spa services limited hours
Difficulty in booking certain amenities

Categories

Cleanliness
9.33
The room was clean and comfortable, contributing positively to the stay.
Service
10
Exceptional service from staff members like Sara, Tabby, and others made for a great experience.
Location
9.3
Well-located, offering both accessibility and a quiet atmosphere on a large property.
Room Quality
9.84
Rooms were described as excellent and comfortable.
Amenities
9.29
Amenities such as the rooftop bar and breakfast buffet received high praise.
Value for Money
9.32
Given the overall exceptional feedback, guests felt they received good value.
Food and Beverage
9.78
Food quality was praised, especially the breakfast buffet with various offerings.
Overall Experience
9.93
Overall the guests were very satisfied with their experience and highlighted multiple positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:57

Property Description

Luxurious Amenities and Services
Sheraton Flowood The Refuge Hotel & Conference Center offers top-notch facilities including free bikes, a fitness centre, and a refreshing outdoor pool. Enjoy the convenience of a 24-hour front desk, free WiFi, and a business centre during your stay.

Comfortable and Well-Equipped Rooms
Experience ultimate comfort in the air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. Relax in style with plush bed linens and towels provided in every room.

Dining Experience
Indulge in a delightful culinary experience at the on-site restaurant serving a variety of cuisines including American, Cajun Creole, and Seafood. Special dietary needs? No problem! Dairy-free and gluten-free options are also available upon request.

Book your stay at Sheraton Flowood The Refuge Hotel & Conference Center for a luxurious and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 487 reviews
Cleanliness: 9.33
Service: 10
Location: 9.3
Room Quality: 9.84
Amenities: 9.29
Value for Money: 9.32
Food and Beverage: 9.78
Overall Experience: 9.93
A
Alshayla • couple • us
10
2026-04-10 • via Nuitee
K
kevin • couple • us
9
2026-04-07 • via Nuitee
C
Chantel • couple • us
10
Clark was amazing
Pros:

Clark was great

Cons:

Great customer service

2026-03-30 • via Nuitee
D
David • solo_traveller • us
10
2026-03-27 • via Nuitee
N
Nicole • couple • us
9
2026-03-22 • via Nuitee
L
Luchaudra • family_with_children • us
10
Pros:

Everything
Lisa was an exceptional receptionist!!!

Cons:

There was nothing negative about my stay

2026-03-15 • via Nuitee
L
Lavarra • solo_traveller • us
8
2026-03-15 • via Nuitee
B
Burkett • family_with_children • us
9
Highly recommend
2026-03-07 • via Nuitee
W
William • family_with_children • us
9
2026-03-02 • via Nuitee
K
Katlyn • extended_group • us
10
2026-01-19 • via Nuitee
L
Lindsey • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jason • family_with_children • us
10
Fun and enjoyable.
Pros:

The entire facility was excellent. I felt out of place because I normally don’t stay in a place to me that was very fancy. I will definitely stay here again.

Cons:

Absolutely 0 thing I didn’t like.

2026-01-19 • via Nuitee
J
Jerry • couple • us
9
It was relaxing
Pros:

Great

Cons:

Nothing

2026-01-19 • via Nuitee
K
Keyanna • family_with_children • us
8
2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-09 • via Nuitee
T
Tiara • solo_traveller • us
10
2025-12-27 • via Nuitee
K
Kynnedy • solo_traveller • us
10
2025-12-27 • via Nuitee
J
jacquelyn • couple • us
10
Pros:

This is my go to hotel when I come to jackson from now on

Cons:

N/a

2025-12-24 • via Nuitee
A
Ah’Yana • solo_traveller • us
9
2025-12-21 • via Nuitee
T
Thomas • extended_group • us
8
almost excellent
Cons:

check I at 4pm
Spa services closed at 5pm

2025-12-18 • via Nuitee