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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Free wired internet
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Internet access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Sonder at The Vitascope offers a range of luxurious amenities including free WiFi, air conditioning, and a well-equipped kitchen in each unit. Guests can enjoy the convenience of a washing machine, dishwasher, and coffee machine during their stay.
Convenient Location
Situated in the heart of the French Quarter district, this aparthotel is just a stone's throw away from popular attractions such as the Morial Convention Center and Mercedes-Benz Superdome. With dining options nearby and easy access to Union Station, guests can explore the vibrant city of New Orleans effortlessly.
Comfort and Style
Experience comfort and style at Sonder at The Vitascope with modern furnishings, cozy bed linen, and towels provided in every unit. Whether you're visiting for business at the nearby convention center or leisure at the Audubon Nature Institute, this aparthotel is the perfect choice for your stay.
Book now to indulge in luxury and convenience at Sonder at The Vitascope in New Orleans!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Great location! It's located in the middle of everything and you couldn't hear a thing! It was clean and comfortable. Easy to walk to everything or take the trolly.
The keypads weren't great. We had issues getting into the building and again with our room. The building keypad was horrible and hardly worked. Hard to load and unload as there really isn't any parking near the building.
It was clean and good value for two people
Room 203 is loud all night - no sleep from party goers to rubbish collection @4 am
Sonder staff are based off shore and 1000 % hopeless with replies and decisions
I asked for a courtesy partial refund and they declined due to no sleep
They tried to change me to a new room higher in the building but access code did not work
Also in a bad area - not good for children or anyone not aware of danger
Very disappointing - would never recommend the 2/3/4th floor - NO SLEEP and NO RESPONSE
also hard to access apartment with key pad
The price
The uncomfortable bed and stained rugs.
Amplio, bien decorado, limpio, moderno. camas y almohadas cómodas. buena ducha y accesorios de baño. espejos de cuerpo entero. Muy cómodo la entrada con código. cerca de zona bares. Calidad/precio correcto
洗濯機が個室内にあった。
部屋全体が非常に広く綺麗だった。
少し入り口がわかりにくい。
飲食店に挟まれたところにあるので気づきにくかった。
Zentrale Lage. Sehr groß!
Wir hatten einen früheren Check in gebucht, aber leider war das Zimmer nicht fertig und wir mussten 40 Minuten warten.
Do not book through Sonder anywhere. My booking of 2 condo units was cancelled 2 days before Jazz Fest in New Orleans. I had made this reservation 3 months ahead of time. I got a full refund but a lot of frustration scrambling to find another place. I was told in July, they were no longer partners with Marriott, which seems to be a lie, as they are advertised here with Marriott. I was to be compensated $150 per unit for my inconvenience. Sonder can flush their $300 down the toilet. This is an unreliable company and not truthful.
It was a great location and the AC worked in the unit
The details on how to check in were not communicated before arrival. It states location is staffed and it is not. The A/C in the halls and elevator does not work so the 100 plus degree heat from New Orleans makes it an oven inside. We were finally assisted by another guest who happened by. Downloaded the app and found the door code in the app to enter the room, which did not work so we were still stuck in the hall. Called customer service while also chatting on the app, after 40 minutes on hold (in the heat) someone answered and she took another 15 minutes to be able to change the code to get us in the room. The backup lock for the door is barely hanging on, light bulbs are burned out in several rooms, the TV required a code to watch and after waiting 2 hours on chat they sent me info about Chromecast and how to do that. As it was now after midnight and I was not familiar with Chromecast and how to do it, we decided to shower and go to bed. There was not enough wash cloths for us so we had to bathe with hand towels. We were ready to get out of that place.
So close to Bourbon st! Location location location!!
Nothing
Beautiful
Room was under repair/ being painted.
location was great
The apartment was spacious
The washing machine and dryer were handy with a family of 4.
No free to air television. couldn't watch the news or sports etc. The management of Sonder scimp on the toiletries. Smallest bottle of body wash, shampoo etc.
Don't expect a good view of anything.
Beautiful apartments. Spacious and clean. Staff were helpful and answered messages as soon as possible.
Need to double or triple glaze the windows. Location makes it very noisy and sleep was not easy.
The pictures are misleading of the front of the property. It is on top of a bar called Voodoo Chicken and Daiquiris. If you are on Canal Street bring ear plugs to sleep. Super noisy. They had a white noise device, but it didn’t work the first night. No response from the chat. We had to goto front desk to get a replacement. Canal street is really dingy and sketchy. If you want to sleep don’t stay here.
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